i.g. Burton BMW

509 Bay Road
Milford, DE 19963

Sales: (302) 564-9142

Service: (888) 623-1347

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https://static.cargurus.com/images/forsale/2017/09/20/06/48/2015_bmw_x3-pic-2909827516927831059-152x114.jpeg

2015 BMW X3 xDrive28i AWD Used Cars in Milford, DE 19963

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Average time on market: 25 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Color: Black Description: Used 2015 BMW X3 xDrive28i AWD for sale - $25,908, 57,779 miles with Bluetooth, Alloy Wheels
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2014 BMW 5 Series 528i xDrive Sedan AWD Used Cars in Milford, DE 19963

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2015 Mercedes-Benz GLA-Class GLA 250 4MATIC Used Cars in Milford, DE 19963

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2015 Mercedes-Benz CLA-Class CLA 250 4MATIC Used Cars in Milford, DE 19963

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Average time on market: 38 days Certified Pre-Owned: Yes Transmission: 7-Speed Automatic Color: White Description: Used 2015 Mercedes-Benz CLA-Class CLA 250 4MATIC for sale - $26,776, 15,512 miles with Premium 1 Package, Sunroof/Moonroof, Alloy Wheels
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2015 BMW X5 xDrive35d AWD Used Cars in Milford, DE 19963

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Mileage: 24,628

Location: Milford, DE 19963

Average time on market: 35 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Color: Grey Description: Used 2015 BMW X5 xDrive35d AWD for sale - $43,907, 24,628 miles with Navigation System, Sunroof/Moonroof, Alloy Wheels
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2015 BMW X3 xDrive28d AWD Used Cars in Milford, DE 19963

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CarGurus IMV of $35,171

Price: $29,990

Mileage: 65,054

Location: Milford, DE 19963

Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Alpine White Description: Used 2015 BMW X3 xDrive28d AWD for sale - $29,990, 65,054 miles with Sport Package, Driver Assistance Package, Leather Seats, Sunroof/Moonroof, Navigation System, Technology Package, Bluetooth, Premium Package, Climate Package
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2013 BMW X1 xDrive28i AWD Used Cars in Milford, DE 19963

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Mileage: 57,931

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Average time on market: 38 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Color: White Description: Used 2013 BMW X1 xDrive28i AWD for sale - $16,988, 57,931 miles with Alloy Wheels
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2017 BMW X3 xDrive35i AWD Used Cars in Milford, DE 19963

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CarGurus IMV of $55,803

Price: $48,912

Mileage: 4,711

Location: Milford, DE 19963

Average time on market: 68 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Color: Black Description: Used 2017 BMW X3 xDrive35i AWD for sale - $48,912, 4,711 miles with Bluetooth, Sunroof/Moonroof, Alloy Wheels
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2017 Mercedes-Benz C-Class C 300 4MATIC Used Cars in Milford, DE 19963

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Mileage: 6,200

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Average time on market: 42 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Black Description: Used 2017 Mercedes-Benz C-Class C 300 4MATIC for sale - $36,651, 6,200 miles with Bluetooth, Premium 2 Package, Sunroof/Moonroof, Premium Package, Alloy Wheels
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2014 Mercedes-Benz E-Class E 63 AMG Wagon Used Cars in Milford, DE 19963

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Mileage: 13,872

Location: Milford, DE 19963

Certified Pre-Owned: Yes Transmission: 7-Speed Automatic Color: Iridium Silver Metallic Description: Used 2014 Mercedes-Benz E-Class E 63 AMG Wagon for sale - $76,500, 13,872 miles with Leather Seats, Driver Assistance Package, Sunroof/Moonroof, Navigation System
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2017 Mercedes-Benz E-Class E 300 4MATIC Used Cars in Milford, DE 19963

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CarGurus IMV of $56,064

Price: $49,751

Mileage: 5,723

Location: Milford, DE 19963

Average time on market: 51 days Certified Pre-Owned: Yes Transmission: 9-Speed Automatic Color: Lunar Description: Used 2017 Mercedes-Benz E-Class E 300 4MATIC for sale - $49,751, 5,723 miles with Sport Package, Sunroof/Moonroof, Navigation System, Alloy Wheels, Premium 1 Package, Premium Package, Comfort Package
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2017 Mazda MAZDA3 Sport Used Cars in Milford, DE 19963

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Location: Milford, DE 19963

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2010 Mercedes-Benz E-Class Used Cars in Milford, DE 19963

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Mileage: 46,885

Location: Milford, DE 19963

Average time on market: 41 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Black Description: Used 2010 Mercedes-Benz E-Class for sale - $17,900, 46,885 miles with Sport Package, Premium 1 Package, Sunroof/Moonroof, Navigation System, Premium Package, Alloy Wheels
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2014 Mercedes-Benz SLK-Class SLK 250 Used Cars in Milford, DE 19963

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CarGurus IMV of $33,626

Price: $29,997

Mileage: 27,348

Location: Milford, DE 19963

Average time on market: 43 days Certified Pre-Owned: Yes Transmission: 7-Speed Automatic Color: Red Description: Used 2014 Mercedes-Benz SLK-Class SLK 250 for sale - $29,997, 27,348 miles with Premium Package, Alloy Wheels
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2015 Mercedes-Benz CLS-Class CLS 400 4MATIC Used Cars in Milford, DE 19963

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CarGurus IMV of $56,796

Price: $52,800

Mileage: 2,294

Location: Milford, DE 19963

Certified Pre-Owned: Yes Transmission: 7-Speed Automatic Color: Gray Description: Used 2015 Mercedes-Benz CLS-Class CLS 400 4MATIC for sale - $52,800, 2,294 miles with LE Package, Leather Seats, Sunroof/Moonroof, Power Package, Navigation System, Alloy Wheels, Premium 1 Package, Premium Package
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All reviewers have been verified to have contacted this dealer – Learn More
Nov 10, 2017
great
Is this review helpful? Yes | No

Response from i.g. Burton BMW:

Hi Ndjadi, thanks so much for your 5 star review! Please reach out to us in the future if you need anything!!
Aug 13, 2017
Dealer got back with information requested in a timely fashion.
Is this review helpful? Yes | No

Response from i.g. Burton BMW:

Hi Rich! Thanks so much for your 5 star review! Let us know if you ever need anything!!
Aug 5, 2017
Ken Monroe
Dealer contacted me - thank you. Perhaps I reached out to them too soon as I did not have time to drop everything I was doing and go to the dealership the same day/week. Perhaps how cars are bought/sold may eventually change to something that is more creative (can see why the companies that bring a car to you are gaining in popularity). I'd still like to see the car - and will have to find or make time to do this that fits within the hours that the dealership works. When a potential buyer advises that their schedule won't permit immediate visitation of the car, contacting me 3- times (after this) is not necessary. Perhaps figuring out another way to make inspecting/looking at the car may help more than repeated calls/texts/emails. Realize fully that the car may sell thru conventional means - and that is certainly fine. Otherwise, appreciate the initial contact made and experience would have been more stars if it was left at that. If the car is still available whenever my schedule allows me to drive down to see the car, a sale may also still result and this yet to be known/realized experience may create or result in more stars in the rating that has been given at this particular point in time. Thanks again.
Is this review helpful? Yes | No

Response from i.g. Burton BMW:

Ken,

Thank you for the review and the opportunity to earn your business on the purchase of your next vehicle. i.g.Burton BMW always take feedback seriously and appreciates the points you reference in your review. With all customer facing aspects of our business, we look to adapt to our customers growing demands for preferred contact, touch points, and information regarding their car shopping experience and realize that not everyone fits the same mold. As a result of your review, management will implement a policy to ask the customer throughout the process on the customer’s preferred
 More ...
Jun 16, 2017
Dylan Housman at I G Burton replied immediately to our info request. We followed through; arrived at the dealership 2 hours later, and bought the car! The folks at this dealership were amazingly accommodating, and had prepared the vehicle perfectly! I describe our car buying experience as beyond ideal! First time in 16 years buying a new (new to us) car; it was a peerless purchase!
Is this review helpful? Yes | No

Response from i.g. Burton BMW:

Hi Dana! Thanks so much for your 5 star review! Please feel free to reach out to us if you need anything!
Mar 26, 2017
Responded in a timely manner. Offered to keep us informed if they saw a car like the one we were looking for.
Is this review helpful? Yes | No

Response from i.g. Burton BMW:

Hi Kerry! Thanks so much for your 5 star review of our dealership! Please feel free to contact us in the future if you ever need anything!
Feb 4, 2017
Responded quickly. Just too many contacts after I wasn't interested in that vehicle.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from i.g. Burton BMW:

Hi Greta! Thanks for your positive review of our dealership! We're sorry about the excessive amount of follow up contact, we just like to be sure that we're doing everything we can to help you with your purchase process!!
Nov 28, 2016
Dealer responded and followed up promptly.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from i.g. Burton BMW:

Hi Will! Thanks so much for your 5 star review! Please contact us if you need anything!!
Nov 6, 2016
Tom7847
Bought a car from them.
Is this review helpful? Yes | No

Response from i.g. Burton BMW:

Hi Tom! Thanks so much for your 5 star review and thank you for your business!!
Sep 22, 2016
Didn't buy the car but the salesman was very responsive and helpful.
Is this review helpful? Yes | No

Response from i.g. Burton BMW:

Hi Dean! Thanks so much for your 5 star review! Please contact us if you need anything in the future!!
Apr 12, 2016
Fast contact that was very helpful. They did not keep badgering me about the car that I just wanted more information about. I would have purchased a car from them if I had found one there.
Is this review helpful? Yes | No

Response from i.g. Burton BMW:

Hi John! Thanks so much for your 5 star review! Please contact us if you need anything in the future!!
Dec 30, 2015
footred66
this is my 3rd BMW that I have bought from this dealer.The staff is very knowledgeable a they really helped me out with the best deal possible .
Is this review helpful? Yes | No

Response from i.g. Burton BMW:

Hi there! Thanks so much for your 5 star review! Please contact us if you need anything in the future!!
Dec 14, 2015
dealer was in touch but never provided pics nor price
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from i.g. Burton BMW:

Hi Michael. I am sorry to hear about your negative experience with our dealership. It sounds like we dropped the ball here but we hope you'll give us another chance in the future!
Read 3 old reviews
Sep 27, 2015
Awesome dealer. Took the time to listen and remedy my concerns. Never felt pressured and I highly recommend this dealership, especially Ariel, the Internet Sales Manager. As a result I did purchase the car and they even delivered it to my home which was about an hour away.
Is this review helpful? Yes | No

Response from i.g. Burton BMW:

Hi Rinaldo! Thanks so much for your 5 star review! Please contact us if you need anything in the future!!
Apr 26, 2012
Sales manager and another sales person called my home in spite of request not to call. Told me to do I G Burton a favor and not visit the dealership!. I have been there several times. Haver had service there before. Will not go there again while the current sales manager is still employed.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from i.g. Burton BMW:

Hi William. I am sorry to hear about your negative experience with our dealership. We hope we have had or will have the chance to do better for you in the future!
Mar 3, 2011
Satisfied with the cost of the BMW-X5. However I feel that the service could have been much better. The dealer was located over 100 miles away. After initially driving there to see the car and placing a deposit on it the only means of communication was by phone. I had to call and leave messages numerous times for a return call. The sales person (or anyone else) was hard to get in contact with. Some calls were returned however. I asked more than once to be kept appraised of the status of the deal and requested to be called back by noon the next day to be briefed either way on the status. I never was called back. It took a couple of calls from me 2-3 hours later to get in contact with someone. I requested that an owners manual be in the vechile at the time of purchase. It is our 1st BMW and there are many items (including the computerization features - GPS, Bluetooth, CD, DVD player, etc.) that we are totally unfamiliar with. I was told that there will be one. Later, while closing the deal, I found that there was no owners manual but was told that they would get one and send it to me along with the second key, hopefully, in a couple weeks. On the WE OWE form it said "Nothing Due". The above items (manual/2nd key)were hand written in during our questioning. The Certified Pre-Owned Vehicle Documentation was for the wrong car - a 2008 BMW Z4. In looking over the documents the next day I noticed this and called Rick Marine -Finance Manager, who closed the deal with us. He was quick to blame the sales person, Kyle Robbins, for not giving him the correct paperwork. I would imagine that a person(Mr. Marine)responsible for closing the deal with the customer would review all the paperwork (which includes the "WE OWE" form, the Certified Pre-owned Certification, etc.)and make sure that it was correct BEFORE presenting it to the customer for signatures. The sales person, Kyle Robbins, was very nice but was not completely knowledgeable about the vehicle we bought. We had trouble activating the rear camera and called him for help (since there was no owners manual). He had to refer to another person and was still unable to help us. We resolved the problem ourselves after "playing" with the computerized information area for a couple hours at home. Overall, I would hesitate to recommend I G Burton BMW to anyone. I am still awaiting for the "WE OWE" items (second key and owners manual), the Certified Pre-Owned Vehicle Documentation on the correct vehicle, and the tags for the vehicle. I have reservations if these items will be received smoothly.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from i.g. Burton BMW:

Hi Dwight. Sorry to hear about your negative experience with our dealership. Hopefully we have had the chance to do better for you or hopefully you will give us another opportunity to earn your business once more!

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