Steve's Auto Sales

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648 East Washington Avenue
Madison, WI 53703

Sales: (608) 359-0167

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All reviewers have been verified to have contacted this dealer – Learn More
Nov 19, 2017
the truck stunk inside , it was never cleaned and was filthy, needed an exhaust repair right away, which he told me about up front but i thought it should have been fixed prior to selling or showing
4 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Steve's Auto Sales:

You wanted to see the vehicle before we were done with detail and repairs. I am pretty sure we made you aware of everything. Sorry you didn’t have a good experience even though we told you the situation with “that” particular $1999 truck.

Steve
The owner
Nov 19, 2017
GuruDSLJ8
They responded quickly and where curtious
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jul 25, 2017
responds fast
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Jul 12, 2017
jmf16v
Honest with me about the car I was checking on
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Mar 10, 2017
Quickly contacted me knowledgeable and polite
4 of 6 people found this review helpful.
Is this helpful? Yes | No
Sep 15, 2016
I recently purchased a Dodge Dakota from Steve,.... I drove 2 hours to get to his location and I would drive there again to buy a car from him! He's not a pushey salesman, in fact ,quite the opposite. He informed me over the phone about his concerns on the vehicle before I arrived and then let me make up my own mind! He's definitely not your typical used car salesman!!! ........And...., I purchased the vehicle under his asking price! I would drive 4 hours to buy another car from Steve!
18 of 21 people found this review helpful.
Is this helpful? Yes | No
Sep 14, 2016
It was really good. The service was amazing
5 of 6 people found this review helpful.
Is this helpful? Yes | No
Sep 9, 2016
Dealer has two locations. Sent me to the wrong location to look at the vehicle and wasted my time. Looks like a lot of pretty low end inventory as most cars were dented and in very poor shape. Prices may be decent but in my opinion this looks like a shady operation with very poor service.
10 of 15 people found this review helpful.
Is this helpful? Yes | No

Response from Steve's Auto Sales:

We have consolidated to one location to better monitor quality control. I’m sorry that you feel this way and I hope for find happiness elsewhere.

Steve
The owner
Aug 26, 2016
Real nice guy , chilled attitude still trying to get the vehicle I was looking at
6 of 8 people found this review helpful.
Is this helpful? Yes | No
Jul 15, 2016
Very friendly, easy to work with.
5 of 6 people found this review helpful.
Is this helpful? Yes | No
Jun 27, 2016
Dealer contacted me in a timely fashion
4 of 5 people found this review helpful.
Is this helpful? Yes | No
May 20, 2016
Steve is a very knowledgeable, thoughtful, and patient person. First impression is someone you can trust.
5 of 6 people found this review helpful.
Is this helpful? Yes | No
May 11, 2016
Very nice and answered all my questions that I had when inquiring about car.
4 of 5 people found this review helpful.
Is this helpful? Yes | No
May 7, 2016
Poor did not have quality cars.
3 of 8 people found this review helpful.
Is this helpful? Yes | No

Response from Steve's Auto Sales:

We have excellent cars! The trick is to spend some money not try to penny pinch with your transportation. We have the best cars for the best prices in Madison!


Steve
The owner
Apr 20, 2016
My husband, my 18-month old, and I came in test drive 4-Runners. We were treated wonderfully. I was provided a child-friendly area for my son to play in, while my husband and I took turns driving the 3 vehicles (we also brought our own car seat). Steve was an excellent salesman, kind, honest, and respectful. He brought out a 4-Runner that was just traded in the day before that hadn't yet been detailed. We appreciated this extra effort. Although, we chose not to purchase any of the vehicles, I would invite anyone to this dealership. Steve is good peeps!
9 of 10 people found this review helpful.
Is this helpful? Yes | No
Apr 12, 2016
Purchased a vehicle from Steve. Was told that it was inspected, no issues were found, and it was "ready to go". 1 hour later, exhaust came apart, and check engine light came on. Made several calls to Steve, no one returned my calls. Horrible experience! DO NOT PURCHASE A VEHICLE FROM THIS DEALERSHIP!! They sell junk, passing it off as nice, they do not stand behind the product. You are forgotten as soon as they get your money!!! Nothing but headaches!!
9 of 12 people found this review helpful.
Is this helpful? Yes | No

Response from Steve's Auto Sales:

We do stand behind our vehicles. Sorry for your experience. All vehicles are inspected and we do our best to make sure the vehicles are in the best condition possible for our customers. I have 2 phone lines and never received a call from you. Also you could have stopped by and talked to me if it was that bad.


Steve
The owner
Mar 23, 2016
This guy is so forceful and really pretty rude. I had to set up three appointments because he didn't show up at two of them. And when I finally meet, his prices are way above the market standard. Would not recommend.
8 of 9 people found this review helpful.
Is this helpful? Yes | No

Response from Steve's Auto Sales:

Sorry if I came off rude. I am a businessman and time is very important to me. I wish I could have gotten your business but with the overwhelming response we get here it is hard to catch everyone in the net. Please give us another opportunity to earn your business.

Steve
The owner
Dec 26, 2015
Responded to phone CarGuru price request right away, but was difficult to contact after that. I set up a time to visit the car, and he wasn't on the correct lot. I set up an appointment to have the car inspected, confirmed the time with Steve, and then when I confirmed a second time, Steve said it wasn't possible (even though he chose the day and time). I decided trying to work with him was too difficult, and I took my business elsewhere.
7 of 9 people found this review helpful.
Is this helpful? Yes | No

Response from Steve's Auto Sales:

Sorry for the miscommunication. We have consolidated to one lot with additional space now. Keeping things more simple should help with taking care of our customers better. Sorry for the inconveinince and hopefully we can see eye to eye the next time you need a car.

Steve
The owner
Read 11 old reviews
Nov 21, 2015
Response time was very quick.
1 of 4 people found this review helpful.
Is this helpful? Yes | No
Oct 25, 2015
Steve is really helpful and helps make sure you get a great vehicle.
2 of 3 people found this review helpful.
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Jun 21, 2015
Very happy with my overall experience. Vehicle was in great working order. Would definitely do business again.
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Apr 17, 2015
My experience was worthwhile.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Apr 10, 2015
Great dealer
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Mar 23, 2015
He sold me a van that had a bad engine one of the main cylinders was bad and after drving it for two weeks the head gasket blew on it. DO NOT BUY FROM THIS DEALER!
3 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Steve's Auto Sales:

Sorry for your trouble but you never contacted me about this issue.

Steve
The owner
Jul 30, 2014
I think it's pretty good
Is this review helpful? Yes | No
May 23, 2014
The Monte Carlo that I bought from Steve auto runs excellent and is well worth it.
Is this review helpful? Yes | No
Apr 29, 2014
Steve was a real fair guy, open honest didn't hide anything. I feel I got a good deal on my 2003vw wagon. I would recommend him to people for a good used car experience. Very helpful and easy to deal with no pressure. Thanks Steve!
Is this review helpful? Yes | No
Feb 11, 2014
Dealer asked when I would like to view vehicle and never replied when I told him when I could come and look.
Is this review helpful? Yes | No

Response from Steve's Auto Sales:

Sorry for the miscommunication. We had an overwhelming response that day. Please give us another opportunity to earn your business.

Steve
The owner
Dec 31, 2013
Steve seemed honest and approachable. Didn't bs or try to "sell" you on the car, just let you look around. Cars are auction cars sold as is, great prices but cars naturally have some issues. But you get what you get and you get a good price on it. would recommend.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

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