Star Auto Mall

I’m pretty satisfied with the way I was treated. They were helpful and fair

Wonderful

Quick response

Nice guy very polite thanks

Friendly and helpful. Thx jazz

Very unprofessional. I spoke with them numerous times during the day ... had set appointment. I arrive n the vehicle I was inquiring about was " in the service garage" and wasn't able to be looked at

Replied back but could not reach the sales person again for out the door price

Very good, they called me couple times, but I already got a VAN

Very poor service. Over priced for the condition of the vehicle. Didn't know much about the vehicles on the lot. The service was not very good. The information that was written about the vehicle didn't match the condition of the vehicle. The customer service was not much help and very rude.

Star Auto Mall contacted me either the same day or the next. Quick to call back! I am still working with the dealer on a car.

Dealer reaponded but did not answer my questions.

Willing to spend time searching for my requested vehicke

Very helpful and honest with me. Didn't have a car a wanted but still answeed my questions and kept in touch

I was online looking for a used & reliable vehicle for my granddaughter. I relied on the drop down menu & the very next morning I received a replied from a representative from Star Auto Mall. Unfortunately, I had to put my quest on hold due to personal reasons. However, I will definitely reach out to them when the time is right, Thank you!

Asked them to send the approval papers so I wouldn’t be at the dealership for hours just to be forced to buy a car I didn’t want. I called back after Jhoana gave me the good news requesting the paperwork be emailed and the Gentleman who answered never sent an email ; he was kind of rushing just asked for my number and said it would be sent. Didn’t really care for my name just took my number and hung up.

Good price

Dealer contacted me within an hour. Beautiful vehicle...unfortunately did not have all the options I was looking for. Very polite and helpful.

High volume dealer. Beware My experience sucked. The staff didn't know if the car that was advertised was actually there on the lot or had been shipped off to New York.

No good. Cars where not there that were listed on site. Made me put up money first before they would get the truck to the dealer for me to look at. 3 weeks went by before they even called. Never got truck.

Would not answer questions about the vehicle, just repeatedly try to get me to come in for a test drive.

Very clear and responsive

I’m pretty satisfied with the way I was treated. They were helpful and fair

Never said if it was available. Just said its a great time to buy, would I like to come in today or tomorrow.

I d I d not get van pictured but did get another one

Willing to spend time searching for my requested vehicke

Asked them to send the approval papers so I wouldn’t be at the dealership for hours just to be forced to buy a car I didn’t want. I called back after Jhoana gave me the good news requesting the paperwork be emailed and the Gentleman who answered never sent an email ; he was kind of rushing just asked for my number and said it would be sent. Didn’t really care for my name just took my number and hung up.

Dealer contacted me within an hour. Beautiful vehicle...unfortunately did not have all the options I was looking for. Very polite and helpful.

Star Auto Mall contacted me either the same day or the next. Quick to call back! I am still working with the dealer on a car.

Would not answer questions about the vehicle, just repeatedly try to get me to come in for a test drive.

I d I d not get van pictured but did get another one

Quick response

Very poor service. Over priced for the condition of the vehicle. Didn't know much about the vehicles on the lot. The service was not very good. The information that was written about the vehicle didn't match the condition of the vehicle. The customer service was not much help and very rude.

Never said if it was available. Just said its a great time to buy, would I like to come in today or tomorrow.

Star Auto Mall contacted me either the same day or the next. Quick to call back! I am still working with the dealer on a car.

Dealer reaponded but did not answer my questions.

Very clear and responsive

Quick response

Dealer reaponded but did not answer my questions.

Good price

Very poor service. Over priced for the condition of the vehicle. Didn't know much about the vehicles on the lot. The service was not very good. The information that was written about the vehicle didn't match the condition of the vehicle. The customer service was not much help and very rude.

Star Auto Mall contacted me either the same day or the next. Quick to call back! I am still working with the dealer on a car.

I d I d not get van pictured but did get another one

Asked them to send the approval papers so I wouldn’t be at the dealership for hours just to be forced to buy a car I didn’t want. I called back after Jhoana gave me the good news requesting the paperwork be emailed and the Gentleman who answered never sent an email ; he was kind of rushing just asked for my number and said it would be sent. Didn’t really care for my name just took my number and hung up.

High volume dealer. Beware My experience sucked. The staff didn't know if the car that was advertised was actually there on the lot or had been shipped off to New York.

Would not answer questions about the vehicle, just repeatedly try to get me to come in for a test drive.