Shottenkirk Superstore

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309 South Gear Avenue
West Burlington, IA 52655

Sales: (866) 854-6390

Today 9:00 AM - 8:00 PM
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2016 Nissan Rogue SV Used Cars in West Burlington, IA 52655

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2002 Chevrolet Silverado 2500HD 4 Dr LS 4WD Crew Cab SB HD Used Cars in West Burlington, IA 52655

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CarGurus IMV of $7,444

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Mileage: 211,936

Location: West Burlington, IA 52655

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All reviewers have been verified to have contacted this dealer – Learn More
Nov 24, 2017
Good people to deal with.
Is this review helpful? Yes | No
Nov 5, 2017
It was fine I had questions and they answered they.
Is this review helpful? Yes | No
Oct 21, 2017
Great experience. Keith, Miles, Ken and Mark all did their part to answer our questions and make the process move smoothly. Keith's video walk-around of the car was excellent, something we have not seen before, and his attention to address all of our concerns was very much appreciated. No doubt when it's time for our next vehicle or will also be from Keith and Shottenkirk.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 10, 2017
good experience, the product did not fit my requirement...thanks
1 of 1 people found this review helpful.
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Aug 13, 2017
Feel that I got a fair deal.
1 of 1 people found this review helpful.
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Jul 31, 2017
great
Is this review helpful? Yes | No
Jul 30, 2017
I was contacted within 20 minutes. They stayed in contact until I told them I wasn't interested. I gave them 4 stars because the contact said that the truck was sold when it wasn't. Other than that it was a good experience.
Is this review helpful? Yes | No
Jun 12, 2017
The BDC rep or Internet Salesman did his job to the best of his ability, however he was advised by his manager to offer me a trade range that was an extreme lowball by several thousand dollars. I can only assume that because of how low they had there car priced that they were holding on the trade to make up some profit. I'm not displeased with the service or response time of the person I spoke with, just the unrealistically low offer on my trade when I'd already been given a cash offer by 2 other dealers and disclosed that up front. I purchased another vehicle virtually identical to theres for a much better difference figure.
1 of 1 people found this review helpful.
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Jun 7, 2017
lewistk
they called and spoke with my wife who informed them that we were located in Knoxville Tn. when I talked to them later that evening they were not prepared with Tax, Title and License information; I was told that there was no way to arrange delivery of this vehicle to where we lived; and that I would need to come to their location in person to sign the papers (rather than doing it through an attorney’s office or title office. I am not sure why they even have an Internet sales department since they are unable to deal with out of town customers. The salesperson was rude and dismissive; worst experience I've had with a dealership.
1 of 2 people found this review helpful.
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Apr 10, 2017
Perfect would've been 5 stars but they didn't have what I wanted. Maybe they don't try to locate you a used car as with new, otherwise I would've given them 4 stars. They were great at responding by email and following up week later to see if I'd found my car.
2 of 2 people found this review helpful.
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Mar 21, 2017
Very helpful and easy to deal with derrick was awesome, would definitely buy from him again.
1 of 1 people found this review helpful.
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Mar 13, 2017
It is a "Superstore". We love the new Jeep.
1 of 1 people found this review helpful.
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Feb 14, 2017
Pride_5252
replied by email, I wasn't interested in this truck after seeing the rust.
Is this review helpful? Yes | No
Feb 4, 2017
They was very helpful. I had already found another truck.
Is this review helpful? Yes | No
Jan 16, 2017
Marshmellow123
contacted me right away
Is this review helpful? Yes | No
Jan 14, 2017
Jadopotato
I asked a simple question and only received half an answer. They told me they would check into it and never responded.
Is this review helpful? Yes | No

Response from Shottenkirk Superstore:

I am so sorry you did not get our email.  DeAngelo answered your question on 1/15/17 at 5:05 pm.  It may have went into your spam or junk folder.  We do have that car.  Please email me at tpatterson@shottenkirk.com and I will help.
Dec 18, 2016
Very helpful and friendly. My friends that have purchased a vehicle there recommended Shottenkirk.
Is this review helpful? Yes | No
Dec 8, 2016
Dealer was very quick to a answer my questions
1 of 1 people found this review helpful.
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Nov 23, 2016
DGBG
i did get a call back from the office who said a salesman charles will call you soon but never.
Is this review helpful? Yes | No
Nov 5, 2016
very prompt , helpful
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Sep 4, 2016
We were very pleased by the treatment we received from the sales representative ( Paul Orr ) and the other personnel we encountered at Shottenkirk. The vehicle was fairly priced and seems to have been honestly represented. The only thing we were not completely satisfied with was the insistent way the extended warranty was presented. Even though we politely declined the staff were insistent we sign up. Over all the experience was a good one and we will recommend Shottenkirk as a great place to buy a car !
Is this review helpful? Yes | No
Jul 9, 2016
Very well handled questions... Quick response
Is this review helpful? Yes | No
Jun 1, 2016
I was frustrated because I wanted a certain car, but they wouldn't help out. They couldn't move the car where I needed it to be moved. They wouldn't return my class the same day when I really wanted the car. I'm going somewhere else to talk to someone who will listen and care about the customer!
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May 13, 2016
Very pleased with the communication. Didnt waste my time when the truck wasnt quite what I wanted.
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May 11, 2016
I had a Great Experience with Shottenkirk Superstore . Its worth the drive. They were very easy to work with,outstanding place and people. I will always consider them first in my auto needs and seek them out before others. I am sold on these guys.
Is this review helpful? Yes | No
Apr 2, 2016
They didn't want to deal on the car at all then the next day they dropped the price online to what I was offering
Is this review helpful? Yes | No
Mar 2, 2016
Jayhull
Responded timely
Is this review helpful? Yes | No
Read 8 old reviews
Dec 1, 2015
The dealer responded back to me the same day!
Is this review helpful? Yes | No
Nov 14, 2015
bigcoko
Good
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Nov 3, 2015
Very good..
0 of 1 people found this review helpful.
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Jun 29, 2015
Salesman Marc was rude on phone after I spent 6 hours waiting for phone call and email response
Is this review helpful? Yes | No
May 12, 2015
Dealer responded two days after I reached out to them
Is this review helpful? Yes | No
Feb 28, 2015
5 stars *****
Is this review helpful? Yes | No
Feb 27, 2015
Rich Foster was awesome. Very professional and helpful. Everyone at the dealership was great! I would definitely recommend doing business with this dealership.
Is this review helpful? Yes | No
Dec 6, 2011
Communication was OK. I didn't purchase from this dealer.
Is this review helpful? Yes | No

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