Royal Auto Group

4379 U.S. 130, Burlington, NJ 08016

Sales: (609) 528-7349

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All reviewers have been verified to have contacted this dealer – Learn More
Apr 24, 2017
I was contacted promptly by a sales agent and arranged for a test drive. Looking forward to seeing the car.
Is this review helpful? Yes | No
Apr 7, 2017
The price for the vehicle bumped to 2k more, Some prep Charges apparently. It's a pure click and bait. No negotiation room at all. We ended up buying a better vehicle, cheaper price, Lesser mileage, from Mazda dealers themselves. Yasir was the guy who was dealing with us.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 31, 2017
Royal auto group is a very well organized car dealetship with amazing prices and deals.. after 3 months of looking for my first car I found royal auto and found a 2013 Hyundai sonata 2.0t in their inventory that I know own and now very happy with. The people at royal auto are very nice and kind people. Theyre very straightforward and honest with all their clients. They also go out of there way to help out every customer that walks in there dealership. The moral of this review is that I would highly recommended royal auto group to anyone because of its great service I have experienced with them. And I would like to give a special shout out to Dave Hiatt and Bill Levin!
Is this review helpful? Yes | No
Mar 22, 2017
Good experience
1 of 1 people found this review helpful.
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Mar 13, 2017
Smalls00
Overall a great experience. Showed a lot of interest in the Ford Fusion and the dealers over there wasted no time in getting me all set up with a nice deal! Def worth it for my first auto purchase
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Feb 23, 2017
Very quick to respond by text and email, but when I showed up to take a test drive the person I talked to wasn't there and the other person who was there was of very little help.
3 of 3 people found this review helpful.
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Feb 16, 2017
Fast response to questions, their prep fees are a bit high
4 of 4 people found this review helpful.
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Jan 30, 2017
waleedali
It was great, easy and laid back place, got the deal done and the car ready for me in no time, I would highly recommend this place.
4 of 4 people found this review helpful.
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Nov 22, 2016
They responded quickly and got us a great deal - we didn't have to wait around all day.
7 of 9 people found this review helpful.
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Nov 21, 2016
The car is not shown as advertised. The color of the car was brown NOT GUN METAL GREY. manager came off as a sleazy salesman. Glad I walked away from negotiating. He tried to rip me me off by attempting to add an additional 1500 job for something that was not needed at 54k miles. His logic was that the car needed it and I should be responsible for paying that. He can try that nonsense with a first time auto buyer.
13 of 15 people found this review helpful.
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Nov 18, 2016
One contact with promised to get back to me. Never did after I sent additional request via email.
9 of 9 people found this review helpful.
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Nov 3, 2016
Great people, very pleasant experience!
3 of 4 people found this review helpful.
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Oct 28, 2016
Shamailee Harricharan
Because of how courteous & responsive they were & answering my questions I'm thinking of going with them & recommending others. They are amazing, friendly & helpful
4 of 7 people found this review helpful.
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Oct 21, 2016
Nice people. Nice cars. Not your typical used car dealer
5 of 7 people found this review helpful.
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Sep 20, 2016
Brought vehicle very friend and helpful staff, best car buying experience yet.
4 of 5 people found this review helpful.
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Sep 6, 2016
Salesman called to discuss, he didn't know anything about the vehicle. I told him where I saw the vehicle advertised, and asked for his best price. He had his manager call me... The manager's English was horrible and I again asked him to send me a quote on his best price. He sent me a quote with a price of $51,936 (over a grand more than on your website) and then even though I was out of state started to add all kids of additional local and state charges. They really were horrible to deal with.
7 of 8 people found this review helpful.
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Sep 3, 2016
Even though I didn't purchase a car.Great staff,followed up in a timely manner. If and when I'm ready to get a new car I will give them a call.
2 of 4 people found this review helpful.
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Aug 21, 2016
Quick response all sales reps call you back immediately...
0 of 1 people found this review helpful.
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Jul 19, 2016
Comfortable cant wait to the weekend.... Nice place dont let the big cars infront fool you
1 of 2 people found this review helpful.
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Jun 2, 2016
The dealer contacted me right away.
0 of 1 people found this review helpful.
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Apr 3, 2016
Artevst
Great experience. Highly recommended.
1 of 2 people found this review helpful.
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Mar 14, 2016
Great communication
1 of 2 people found this review helpful.
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Mar 12, 2016
They contacted us promptly but we had already found a vehicle to purchase elsewhere.
0 of 4 people found this review helpful.
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Mar 2, 2016
Took the time to talk and had the answers before I asked the questions.
0 of 3 people found this review helpful.
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Feb 13, 2016
called me. I called back with questions on vehicle. they didnt know answers so said they would call me right back. they never did.
6 of 7 people found this review helpful.
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Feb 1, 2016
Way overpriced car with scratches and gashes.
4 of 5 people found this review helpful.
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Nov 10, 2015
a6063472
Quick responses, thorough answers provided by Shannon. NIce work!
1 of 3 people found this review helpful.
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Nov 10, 2015
the car was not in their inventory. They didn't even called me to tell me so. unacceptable.
5 of 6 people found this review helpful.
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Nov 5, 2015
First rate.
1 of 3 people found this review helpful.
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Nov 4, 2015
Purchased vehicle. Waiting for dealership to follow up on sending missing jack cover. Overall good experience.
2 of 3 people found this review helpful.
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Oct 21, 2015
Trev179
Very friendly and easy to work with
1 of 3 people found this review helpful.
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Sep 4, 2015
bmttop
Typical friendly dealership. Ask about dealership fees 1st! We drove across the state after being assured of no additional dealership fees only to discover at least $1,500 in additional dealership fees.
7 of 7 people found this review helpful.
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Response from Royal Auto Group:

Good Morning, This is Bill Levin, I am the General Manager of Royal Auto. I am not sure if you are reviewing the correct dealership. I have checked our records and cannot seem to find you name.
However, if you feel that we have treated you unfairly please call me direct at 609-877-5500 and I will be happy to discuss any issues you might have.
Thank you
Read 12 old reviews
Feb 9, 2014
The pictures didn't match the vehicle description and the vehicle I was inquiring about was sold.
Is this review helpful? Yes | No
Dec 20, 2013
Good follow up
Is this review helpful? Yes | No
Sep 17, 2013
Very pleasant car buying experience. My salesman, Dan Brusha, was very professional. I emailed him on a Monday, received and immediate response, and had my 2010 in my driveway on Saturday. I would highly recommend this dealership.
Is this review helpful? Yes | No
Aug 18, 2013
The salesman was nice. The owners were rude.
Is this review helpful? Yes | No
May 16, 2013
Dealer sent email in response to my inquiry
Is this review helpful? Yes | No
Nov 20, 2012
Dealer is only out for his own interest. He sold the car that I wanted to purchase about a hour before I arrived. he knew I was coming with the money in hand.. And he still sold it..
Is this review helpful? Yes | No
Sep 16, 2012
Dealer was not honest in dealings. When asked if vehicle had been serviced (changed brake pads, oil, ext.) he assured me that every vehicle he took in gets serviced right away. After purchasing vehicle I brought it to my mechanic to have it checked and he showed me that no service what so ever had been done to the vehicle. I would not recommend anyone to deal with this dealer.
Is this review helpful? Yes | No
Sep 13, 2012
The salesperson was very responsive. The deal did not work out though.
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Aug 15, 2012
Had nothing but a pleasant time working out the deal on this car.Would buy from them again no problem!
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May 16, 2012
Very helpful info
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May 2, 2012
Dealer was a bit unrealistic with pricing. Buyer Beware
Is this review helpful? Yes | No
Dec 8, 2011
Never heard back from them after showing them interest on the car. If they have called me then they never left me a message.
Is this review helpful? Yes | No

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