Midwest Automotive Connection

They Responded to my first email but once I replied, they never replied back.

The car was sold before I got there. They tried to get me to buy a car that was very overpriced instead.

It said call for best pricing then he told me I have to come in the store to get it

Fast and friendly sold me an excellent condition vehicle at a low price. Thank you all at MAC.

Very friendly good at replying back to me and good at trying make deals on cars

Great to work with!

Midwest did a fine job of answering questions phone calls in order to help us with our decision.

Very difficult to work with and did not seem interested in going above or beyond with their service. I asked them to call me back several times without a response. When I called to speak to a supervisor, I was told I could not and that they could only pass the message along for me. I was willing to pay cash same-day for the car I was looking at but did not pursue it because of their lack of professionalism.

Responded within 5 days. Customer service was good. Still hoping to work out a deal in the near future.

MAC got back to me about the car. I visited the dealership to look at the van, and asked the salesperson to get back to me with a total cost so I could come back with a check from our company. He was also going to look at some minor repair issues. I never heard back, so I went to another dealer

Dealer was very knowledgeable about the car and forthcoming with any information on its condition.

Great job

Found a car I liked so gave $300 to hold the car for 5 days. Then found one on a different lot I liked better. Called and told Midwest that I had had second thoughts on the car I put a down payment on and they immediately got angry with me said they had chances to sell the car but didn't because of the 300 non refundable I had put down to hold it. Said I had an agreement with them, which I did not. Basically shamed me because I was thinking of another car, so I got angry with them because they were angry with me. Pitiful business practice!! However, the other deal fell thru so I decided they had the car I wanted. Reluctantly I bought it from sketchy and rude Midwest. Make sure you bring someone experienced with cars, because this dealership was very deceptive in their representation of the car I bought. Told me the check engine light would come on but there were no issues...lies!! Got halfway home and the car overheated and went into safe mode. Had towed to mechanic who told me the car had a warped head gasket and said someone had been chasing the problem, wonder who?? Luckily I have a mechanic buddy who looked at car and found it was just air trapped in the coolant lines. $$relief$$. Also car has bad rear wheel bearings, bad window motor, bad door locks, and heater didn't work, all which was not told to me by dealership. And with this car and those problems, they would not budge but $200 on the total sale price of 7,999. Should feel good after purchasing a new vehicle, but after dealing with this dealership I felt like I got shafted!! Luckily the car with all those problems they thought they were unloading on a sucker turned out to be a good car after my buddy did a little work on her. Beware!!! They will take advantage of you if you are not knowledgeable about the vehicle you are looking at!!

Great company they responded quickly

Salesperson was not pushy and was pleasant to talk to. When get ready to buy will go back.

In the process of purchase now. So far Isaac and Tyler have been great to work with. Tyler has went above and beyond to make sure I'm satisfied with my purchase and gave me a fair cash trade in price for my vehicle. I'm not easy to negotiate with when it comes to spending money and I do my research before buying; Tyler has made this purchase hassle and stress free. His genuiness in wanting the customer to be satisfied shows in all his efforts. I can see why they are the top in their industry. Looking forward to driving my vehicle off the lot!!

Pressured sales, car not what exspected for 3 years old. Extreme lowball on my trade. Took too long . music playing very loud while at sales desk. Guys talking about customers behind there backs. Really a low class used car lot .

Quick response

I haven't test drove the vehicle yet but I'm planning on it Jason called me real nice guy

Quick response! Didn't buy.

Although the deal fell through, I had a great experience working with Zander and this dealership. The dealership worked with me and took care of issues the vehicle had. Looking to go back in the future

Joe was very helpful and a good communicator even though I ended up not with the car I originally inquired about.

Sales rep didn't know anything about the car. Asking price too high. Car was customized by 3rd party and not done right. About $1000 to fix poorly done upgrades and repairs.

Responded Quick,Raymond makes you feel like ,you should buy from them.Not pushy,Answered questions ask Quickly.If they had the right truck,I would try to buy from them.

I was told I was pre-approved and everything was ready to go, so we set a time to pick it up. When I got there they said they sold the car a half hour earlier. Worst sales person ever, never again will I go there.

I had a horrible and very unprofessional experience with this dealer. I made an appointment to see this vehicle in Cincinnati the previous day before I saw it. I am from Indiana. The day of, I contacted the dealer again to make sure the vehicle was still available and the answer I received was yes. Upon arrival, I find out that the truck had been sold after I had made and 150 mile trip to see it and was not even contacted to be told it had be sold. No attempts to find any more information out or to see if I might be interested in any other inventory were made. I recommend that no one use this service unless they want disrespected and treated with no professionalism.

Took almost a week for them to respond and the car I was asking about was sold.

Helpful

Quick response

Dealer emailed back with thoughtful well written email within 1 day

Came into contact quickly, went and looked at the lot. Car was a bit more pricey than KBB. Somewhat clean, but had been in two minor accidents, as described and expected. They will not budge on the pricing on any vehicle. Clean car, but too expensive for the damages. Onto the next dealership.

The first response I got, was asking where I went. But it was 3 days after my initial request. I checked spam to see if maybe they responded earlier, but I had nothing. Neither of the 2 emails that I did receive had any info on the car.

Even though I did not buy this truck. They were helpful.

Only had email communication, but Andrew was very informative and helpful.

Excellent

The dealer sounded sketchy. Wouldn't answer my questions just wanted me to come in. Didn't feel peace or at ease so I didn't bother. I have no time for a potential scam

Is good

Very accommodating!!!

Low pressure, but attentive. Great experience. I'd buy from them again.

Friendly, informative and easy to work with.

Good follow up

DO NOT buy anything from this place... Called and told them i was on the way to pick up the car and they didn't even have the decency to wash it. They will lie to your face. Lied about issues with the car. Added a warranty I didn't want, but will probably use considering the issues with this car. This is the shadiest place to buy a car. They sell nicely packaged garbage. I test drove the car i have twice. Mind you both times was before dark since they close at 6pm. I noticed that it may need a tune up and was OK with the TPM system since the tires didn't have the metal valve stems. But on the way home with my newly purchased problem child, the lights start to flash off/on (I should have turned around then, but i was half way into my 2hr trip home and they would have been closed anyway). Get in the car to go to work and the lights are blinking in and out again so i make an appt with my mechanic. Pulling out of the parking lot the check engine light comes on. Mechanic says the car has been wrecked. whole front end is new. run scan and nothing connects because there is an electrical short. And to boot... it's leaking antifreeze. So needless to say that when i call them they are shocked to hear any of this. Just got the car and it is going to the shop less than a week into owning it. I WOULD NOT RECOMMEND TO MY WORST ENEMY!!!!

no sliding doors, cracked windshield and engine had a wining sound when going over 55 mph

They followed up and we had a discussion on the vehicle, they shared more information regarding the interior/external condition of the vehicle and were friendly and helpful

Wasn't willling to negotiate any at all, I've haggled on price with everything I've ever bought used and every dealer has atleast came down some

Great selection and very knowledgeable staff. Thanks Guys!!

Friendly and courteous salesperson knowledgeable, I didn't purchase but good experience from this dealer!

Appeared honest when talking about the vehicle I was looking at. Told me not only the good, but the bad as well.

Mr. Nicholson was awesome and got a good deal on chosen vehicle!!! GO BUCKEYES

Dealer we spoke to and agreed to meet was not there. We came interested in a trade in and it was clear an hr before closing, no one wanted to do the paperwork behind a trade. In my Opinion the service was terrible.

Didn't go yet but they have nice car's

Straight forward no deal.they hadme come in and go thru the whole process then toldme thy couldnt make the deal happen.

The dealership facilities are not very professional. Water stains all over the ceiling, cars are crammed into the small lot, and the salesmen seem preoccupied. Had to wait on another customer to move the vehicle they drove there before I could test drive the Highlander. Then while trying to maneuver the highlander out for a test drive almost got hit by one of the people working there moving another vehicle around . Looks like it has been put together as a a temporary facility so did not get a good feeling about the sustainability of the dealership . The Highlander was OK for the price but they would not allow me to take it to my mechanic so I walked.

We called before coming to check to see if the vehicle we were wanting to look at was still available. The salesman said they still had it. I wanted to make sure because we were driving over an hour to look at it. Much to our disappointment they didn't have this car. The salesperson said it was getting worked on. I'm sure that wasn't the case they just want you to look at their others cars. I do not recommend and certainly would not buy.

I recently inquired about a vehicle at Midwest Auto Connection and was very unhappy with the results. I am fully aware they are a wholesale dealership and that some of their cars aren't in great shape, but the way I was handled was ridiculous. I blatantly asked if the vehicle had any mechanical issues and explained that I would be driving roughly 85 miles from Lexington to look at the vehicle and was very interested if there were not. The only reply was the vehicle is in good condition and you can take it to a mechanic if you want, look forward to seeing you Saturday. It turns out the transmission, electrical, and exhaust were all completely shot and the mechanic told me it would cost more than the price of the vehicle to get it fixed. I thought this was so sleazy and they are obviously hoping you don't take their vehicles to get them checked out before you buy. I will never even consider this dealership again, and if you do make sure you take the vehicle you are considering to a mechanic before purchasing.

Great Group of people. Very helpful and accommodating!

Full lot and good service

good

very helpful with all questions

Found a lower mileage car but they were helpful

Truck was photographed specifically to hide many flaws. Inaccurate description somewhat. Upon starting the vehicle, the engine light came on. Probably wouldn't go back

Was quick to respond to my questions and were polite about it.

They contacted me but I'm on process of buying a car from other dealer

Dealer was responsive but car condition was not as advertised.