Frank Leta Acura

11777 Tesson Ferry Rd, Saint Louis, MO 63128 - Map & Directions

Sales: (314) 329-0689

Service: (877) 841-3145

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Sep 19, 2016
The vehicle was a little out of my price range.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Frank Leta Acura:

Leonard, thank you for your review! If we can help you with anything else, please let us know!
Sep 18, 2016
The bes auto purchasing experience I've ever had.
Is this review helpful? Yes | No

Response from Frank Leta Acura:

That's wonderful to hear, Samara! Thank you for the review :)
Sep 7, 2016
Car was nice sale person went out of her way to meet me on her day off just couldn't get a deal done. Dealer sent thank you note nice touch.
Is this review helpful? Yes | No

Response from Frank Leta Acura:

Thank you for the kind review, Keith! If there is anything else we can help you with in the future, please let us know!
Aug 12, 2016
Different approach to car sales. Very please with my new purchase. Nothing like other dealers!
Is this review helpful? Yes | No

Response from Frank Leta Acura:

Thank you for the review, Miriah! We're glad you enjoyed our new SIMPLE process and we hope you're loving your new car :) If we can help you out with anything else, please let us know!
Jul 30, 2016
The car is great If you are shopping for a Lexus RX350 you should go immediately to Frank Leta Acura and check this one out, I couldn't buy it now because of some family issues. Blake Mercurio and Virgil Ashley provided me with an excellent service, both of them were very courteous and dealt with me with an outstanding professionalism. I appreciated also that they responded immediately to my inquiry Sunday evening.
Is this review helpful? Yes | No

Response from Frank Leta Acura:

Thank you for the kind review, Ahed! We appreciate your feedback and are so happy you enjoyed your experience working with Blake and Virgil! If there is anything else we can do to help you in the future, please let us know. Thanks again, Ahed!
Jun 13, 2016
they did contact me within hours of my inquiry, but I was in the process of purchasing a vehicle from another car dealership.
Is this review helpful? Yes | No

Response from Frank Leta Acura:

Thanks for the review, Dorothy! We hope you're enjoying whichever car you ended up with!
Mar 19, 2016
Five star
Is this review helpful? Yes | No

Response from Frank Leta Acura:

Thank you for the review, Dennis!
Feb 10, 2016
don't like their inventory
Is this review helpful? Yes | No

Response from Frank Leta Acura:

We're sorry to hear that, Mart! We hope you'll give us another chance and check back soon!
Jan 23, 2016
Jared was very helpful and professional, I will recommend this dealership to all my friends...
Is this review helpful? Yes | No

Response from Frank Leta Acura:

Thank you for the review, Deandre! Your recommendation means the world to us. We hope to see you again soon!
Jan 20, 2016
Good
Is this review helpful? Yes | No

Response from Frank Leta Acura:

Thanks for the review, Jim!
Jan 3, 2016
Great service, went above and beyond to get the deal done.
Is this review helpful? Yes | No

Response from Frank Leta Acura:

Thank you for the review, Tim! We hope you're loving your car!
Dec 25, 2015
The staff treated us with respect and fairness
Is this review helpful? Yes | No

Response from Frank Leta Acura:

Thanks for the review, David! We respect every single customer and are so glad that you felt that. We hope to see you again soon!
Sep 28, 2015
Eventually purchased car that was listed, very positive experience.
Is this review helpful? Yes | No

Response from Frank Leta Acura:

That's great to hear, Dale! Thank you for the review!
Aug 23, 2015
Best dealer in town to buy an Acura
Is this review helpful? Yes | No

Response from Frank Leta Acura:

Thanks for the review, Vaibhav! We hope you're loving your Acura. Let us know if we can do anything else for you!
Jul 11, 2015
Excellent Sales Manager and Service Department
Is this review helpful? Yes | No

Response from Frank Leta Acura:

That's kind of you to say, Ron! Thanks for reviewing us!
Jun 28, 2015
Nice and professional. Provided free pick up.
Is this review helpful? Yes | No
Mar 24, 2015
Very helpful
Is this review helpful? Yes | No
Feb 26, 2015
On Monday they made me an offer for vehcle with trade-in. We agreed to speak on Wednesday to make a final descision. I called Wednesday after work and talked to a salesman who said he would call back. They never called back. The next day I called and they said "we sold that vehicle yesterday". Not even a courtesy call to let me know they had another offer. I guess their word means nothing, money is what talks at Frank Leta.
Is this review helpful? Yes | No
Jan 10, 2015
Courteous, professional and polite.
Is this review helpful? Yes | No

Old Dealer Reviews

Nov 30, 2014
They were wonderful!!!! They treated us with respect...
Is this review helpful? Yes | No
Nov 21, 2014
I did not purchase a car from them, but they called me quickly and stayed in touch. I bought an Acura from a Toyota dealership and they called me and I told them, and they still congratulated me on buying an Acura. I will consider them next time I renew my Acura.
Is this review helpful? Yes | No
Aug 20, 2014
Great and friendly staff. Excellent customer service
Is this review helpful? Yes | No
May 10, 2014
When I called up Frank Leta Acura the salesman did not even know they had the car, when I got there they already had the car out to look at, but when I looked at the car it was far from a gem. The keyhole to the driver side door was so scratched up from the previous owner too lazy to switch the remote keyless entry batteries and jamming the key into the driver side door. The handle had ring scratches inside the handle from where the previous owner scatched everytime they entered the vehicle and matching scratch marks on the driver side back door handle where throwing a bag in the backseat. Peering into the window, the driver side seat had a large massive hole in the leather, the whole top of the steering wheel looked corroded and destroyed from whatever the previous owner hands did, to match the steering wheel was the 6 speed stick and center counsel where the previous owner did equal damage to that as well. The paint on the center counsel was rubbed off and the stick was corroded as well. The back bumper below the driver side tail light looked like there was a fender bender from the cracked paint, there was also a very visible round cracks from a fender bender to the driver side front bumper below the headlight plus paint chips all over the front. The headlights had oxidation as well as the paint on the spoiler was completely oxidized. On the passenger side rear taillight there was a very poor body work done from a previous accident, plus not too far from that a massive door ding. The repair to the rear taillight body work looked laughable. When meeting the salesman, he was a jerk, asking me during the test drive if I grew up in a poor part of the city, referring to how young I was and telling me that most people that drive Acuras can afford them because I was trying to negotiate more reasonable price. The car was already priced $2000 dollars over a perfect condition 2007 Acura TL Type S with 89000 miles, and was in terrible shape except the engine seemed to be untouched by the previous negligent owner, but the suspension may have needed some attention. The salesman had no intention of negotiating with me when I showed that other vehicles in the area were priced lower than what they were asking or the horrendous shape of the vehicle. Instead of restoring the car, they washed it, up the price and changed the battery in the remote and tried to pawn it off on somebody. I had enough cash to buy the car that day for a cash price ($18000 in cash! ), I look young for my age but I will be 39 this year. I own my own business and feel I do very well. I never felt so stereotyped. I am looking for a 2007-2008 black on black Acura TL Type S manual transmission. Not many of those. The dealer are crooks not disclosing on the internet the poor condition the car is in. They are also trying to auction the car on eBay hiding all the damage from the pics shown.
Is this review helpful? Yes | No
Apr 28, 2014
ne8762
They where a great help especially Nicolas ..he was so friendly and honest :)..
Is this review helpful? Yes | No
Mar 13, 2014
Very pleasant to work with.
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Oct 1, 2013
Good people! You can actually believe what they say. Save yourself time and trouble and deal with these guys.
Is this review helpful? Yes | No
Sep 9, 2013
seems they dont know a lot about other cars but Acura. But not too bad price.
Is this review helpful? Yes | No
Aug 4, 2013
The Internet sales rep responded right away. He told me the car was there....and when I went in the very next day, the car had been sold. Not really a big deal, but I wonder if that was a way to get me to come in...
Is this review helpful? Yes | No
Jul 25, 2013
Very Good
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Jul 1, 2013
Top notch service!
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Mar 6, 2013
The dealer responded timely and offered to work with me on matching a price that was offered on another car by another dealer but that other dealer made me a deal that I simply couldn't refuse, so I went with the other dealer instead. But I have no complaints about Frank Leta at all and would recommend that buyers certainly give them a shot at their business.
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Feb 11, 2013
Victor is great! He's provided my good information on their inventory, and acturally made a video of one of their vehicles! Wow!!
Is this review helpful? Yes | No
Feb 9, 2013
very bad experience didn't get back in touch for days didn't want to negotiate the price and wanted to sell me a vehicle of there choice so therefore im still looking.
Is this review helpful? Yes | No
Dec 22, 2012
she was very nice
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Oct 15, 2012
We bought our MDX from Letta Outlet store and were treated very well. The experience was painless.
Is this review helpful? Yes | No
Oct 6, 2012
Couldn't have had a better experience from start to finish. All personnel were informed, helpful, courteous and efficient.
Is this review helpful? Yes | No
Sep 9, 2012
dealer responded quickly, very polite and informative.
Is this review helpful? Yes | No
Aug 29, 2012
I only was acquiring about the price of a car. When I got there they didn't have anything in my price range without having 60,000 on it. The salesman kept leaving "trying" to find me a car. Just be honest upfront instead of wasting my time.
Is this review helpful? Yes | No
Jun 22, 2012
They rushed through the financing and gave me 1000 less than other dealers quoted me. Overall they lack transparency when discussing price. They seemed rather unprofessional with some of their foul language. Overall they don't want to deal, but I liked the vehicle so I bought it.
Is this review helpful? Yes | No
May 8, 2012
CLothary
50
No pressure, may go back again to see the dealer
Is this review helpful? Yes | No

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