Coughlin Automotive of London

GM Certified Internet Dealer

255 Lafayette Rd
London, OH 43140

Sales: (740) 908-4565

Service: (740) 852-1122

Today 9:00 AM - 8:00 PM
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2014 GMC Sierra 1500 SLT Crew Cab Used Cars in London, OH 43140

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Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Beige Description: Used 2007 GMC Yukon for sale - $5,500, 214,045 miles with Remote Vehicle Starter Prep Package, Aluminum Wheels, Premium Package, Suspension Package
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Certified Pre-Owned: No Transmission: Automatic Color: Blue Description: Used 2006 Dodge Ram 2500 ST 4dr Quad Cab 4WD SB for sale - $15,400, 169,410 miles
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Average time on market: 25 days Certified Pre-Owned: No Transmission: Automatic Color: Sage Green Metallic Description: Used 2012 Subaru Forester 2.5X Premium for sale - $10,500, 100,410 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Alloy Wheels
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2015 Chevrolet Equinox LTZ Used Cars in London, OH 43140

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Mileage: 58,122

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Average time on market: 35 days Certified Pre-Owned: No Transmission: Automatic Color: Tungsten Metallic Description: Used 2015 Chevrolet Equinox LTZ for sale - $17,900, 58,122 miles with Bluetooth, Safety Package, Aluminum Wheels
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2008 Ford F-150 XLT SuperCab 4WD Used Cars in London, OH 43140

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2014 Cadillac CTS 2.0T Luxury AWD Used Cars in London, OH 43140

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Mileage: 27,886

Location: London, OH 43140

Average time on market: 49 days Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2014 Cadillac CTS 2.0T Luxury AWD for sale - $22,900, 27,886 miles with Bluetooth, Leather Seats, Memory Package, Sunroof/Moonroof, Remote Start
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All reviewers have been verified to have contacted this dealer – Learn More
Dec 13, 2017
Replied promptly. Very pleasant to work with. GREAT pricing on vehicle. Did not purchase vehicle due to high mileage but would definitely work with Coughlin again.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Dec 13, 2017
They contacted me very promptly.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 5, 2017
Drove there and found out truck was already sold. Waste of time but not sure it was salesman fault. Lack of communication within dealership
Is this review helpful? Yes | No
Dec 3, 2017
Quick response
Is this review helpful? Yes | No
Dec 3, 2017
GuruDVSJ1
They are very responsive to inquiries and the sales representatives are eager to help their customers find what they are looking for.
Is this review helpful? Yes | No
Nov 27, 2017
The salesman made contact with me right away which was great , but when I went to the lot the next day to see the vehicle he was out on a test drive, but for over 30 minutes, no one came to help me, poor dealership
Is this review helpful? Yes | No

Response from Coughlin Automotive of London:

Sorry for the inconvenience. We strive for excellent customer service here and i wish i would have noticed you were waiting.  
We try to keep customers in contact with the same sales representative for many reasons when possible .  Someone should have helped them out and assisted you while they were busy helping another customer.   
Please let me know or contact me personally if i can help assist you myself .
Thanks for the opportunity and we can definitely make this right for you ,    And no more waiting i can promise.
Thank you
John Savage
Sales manager  Car Guru contact manager
Nov 27, 2017
Very quick to respond however the vehical had been sold.
Is this review helpful? Yes | No
Oct 24, 2017
jeffh62
I went to the dealer to look at a used truck.after the test drive I tride to make a deal but didnt. I left the dealer on good terms. about a hour later the saleman called me and said that he could get me the price and terms i wanted. I oked him to run the app over the phone. he called me back and said I was denied from my credit union but he could get me in at a higher interest rate from another bank and it woud have to be 75months. I told him no I wouldnt do that. I told him something had to be wrong with the way they ran it through i have great credit. he said let me check with the finance dept. i waited tell the next day he said they close at 5 after not hearing from him all day i called and left several messages but never herd back. tell late sunday he said theres nothing he could do. i said let me call my credit union on monday and I would get back to him. Monday I tried getting ahold of him left three messages. enen left a message with the general manager not one return phone call. my credit union said they had my income wrong and they had me buyinh the truck with out trading in my 2014 truck and thats way my credit union denied my loan. but once I explaned it to the credit union they approved me right then and there. but never got a return phone call from the dealer. LOST A SALE BIG TIME THEY DID.
6 of 7 people found this review helpful.
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Oct 19, 2017
Needed certain things that were not on the truck otherwise a pleasant experience
0 of 1 people found this review helpful.
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Oct 11, 2017
youngech
They did a great and fast job on contacting me. I recommend working with them.
Is this review helpful? Yes | No
Sep 6, 2017
Guru9MMB9
Answered my question regarding this vehicle.
0 of 1 people found this review helpful.
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Aug 21, 2017
It was and absolute pleasure to work with the sales team to arrive @ and agreed upon price. I would Definitely purchase another vehicle from this dealership
Is this review helpful? Yes | No
Aug 7, 2017
They r the best they make u feel like someone not just a #
0 of 1 people found this review helpful.
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Aug 4, 2017
Guru9HD2Y
Yes...quick to respond. Appreciate that! I'm shopping around for that perfect Cadillac with the most affordable price! I know what I want and am not settling for anything less!!!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 3, 2017
Prompt answers
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Jul 29, 2017
Brummelt
Responded quickly via email and made themselves available for additional follow up
0 of 1 people found this review helpful.
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Jul 19, 2017
1toolman
The staff was very knowledgeable and helpful in guiding me through my search for an appropriate truck.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 22, 2017
Friendly, helpful salesman. I was just not interested in the truck.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Read 13 old reviews
Apr 23, 2015
Bought 2011 duramax from them. Pretty easy going.
Is this review helpful? Yes | No
Mar 21, 2015
High priced compared to other dealers
0 of 1 people found this review helpful.
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Mar 14, 2015
Nick Coughlin provided the best car buying experience imaginable. He was more concerned about putting me in the car I wanted at the price I wanted rather than maximizing his bonus. Truly a 5 star attitude that resulted in a 5 star experience.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jan 22, 2015
Friendly and efficient service... Got a great truck at great price... Highly recommend!!!
Is this review helpful? Yes | No
Oct 3, 2014
Extremely Helpful and very knowledgeable! ! Great talking to dealership
Is this review helpful? Yes | No
Sep 6, 2014
They have terrible customer service skills.
Is this review helpful? Yes | No
Jul 27, 2014
I found the 2003 corvette that I was looking for and made the purchase at Coughlin Auto .Thanks for you help with locating the corvette that I was looking for.
Is this review helpful? Yes | No
Mar 24, 2014
Easy to deal with.
Is this review helpful? Yes | No
Feb 13, 2014
Ok
0 of 1 people found this review helpful.
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Jan 8, 2014
they make you feel very welcome
0 of 1 people found this review helpful.
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Oct 1, 2013
Called me quickly great description.
0 of 1 people found this review helpful.
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Mar 21, 2013
although I got a call back, and the seller promised to contact me with additonal information, I never heard back again.
0 of 1 people found this review helpful.
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Dec 5, 2012
Friendly, experienced salesman. Love my new van!
Is this review helpful? Yes | No

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