Capital Motors

2757 Capital Blvd
Raleigh, NC 27604

Sales: (919) 709-0344

Service: (919) 833-3040

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All reviewers have been verified to have contacted this dealer – Learn More
May 23, 2017
Terrible, called and said we were coming to see the car from an hour away.... gave Michael my number in case of any changes. Got there and told me the car was sold. Tried to get me to buy a different car.
6 of 7 people found this review helpful.
Is this helpful? Yes | No
May 23, 2017
Good customer services.
1 of 1 people found this review helpful.
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May 14, 2017
Responded no follow up
Is this review helpful? Yes | No
Mar 18, 2017
Great. It was straight forward and easy process. Couldnt be happier with my new work van.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jan 22, 2017
Pleasure to work with no pressure sales and EZ finance will buy from again in the future.
7 of 7 people found this review helpful.
Is this helpful? Yes | No
Dec 23, 2016
Very good experience with this company. Calvin was very helpful and fast to get me the keys for a test drive. After I got back he and the guys got me approved and out the door in about an hour. Thanks Calvin....Love my new to me Lexus!!!
8 of 8 people found this review helpful.
Is this helpful? Yes | No
Dec 8, 2016
So far so good. Just waiting on them for financing and I understand b/c my credit isnt great but so far its a great and helpful experince.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Sep 18, 2016
They really work hard to get you in a vehicle.
4 of 4 people found this review helpful.
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Sep 11, 2016
I called the dealership to let them know I was coming to see the vehicle. I arrived the vehicle didn't start and I had to wait hours for them to bring a part that they thought was wrong with it. We left dealership and they called us another day saying they put fuel pump on the vehicle and it still didn't so they had to send it to another dealership to fix. So we will not be traveling 2 1/2 hours again to this dealership.
13 of 14 people found this review helpful.
Is this helpful? Yes | No

Response from Capital Motors:

Ms. Sherry,
We are sorry for any inconvenience this may have caused you.  This is an issue that was not under our control and totally unforeseen. Again, we are very sorry you were unable to purchase the vehicle you wanted.  
Jul 15, 2016
belasvinyasa
Calvin & Nathan are really great to work with! Thank you for making the deal happen "- )
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Jul 1, 2016
I filled out an application and informed them of my credit rating. Due to the distance, I preferred not to travel there ( 2.5 hr drive) to be informed that additional information was required other than what I was originally told. A total waste of my time. I went elsewhere and got a vehicle a better one with less mileage. Very unorganized.
8 of 11 people found this review helpful.
Is this helpful? Yes | No

Response from Capital Motors:

Greetings; we are very sorry you feel we could not help you.  We help customers with challenging credit all the time.  However, we have to abide by the rules and give the bank all information needed. Please understand that our business is to sell cars; we do try very hard to help all customers.
Jun 25, 2016
kcrehkopf
Yes, they contacted me several times
1 of 1 people found this review helpful.
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Jun 11, 2016
So far so good, unfortunately only one key available for the vehicle I'm purchasing. Unfortunately the key is more like a spare, then the actual key it self.
1 of 1 people found this review helpful.
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May 28, 2016
Horrible communication. Didnt seem interested in my business. When I called nobody wanted to help me
7 of 8 people found this review helpful.
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Mar 2, 2016
Salesman was quick to respond and was very honest about the condition of the car. No issues!
1 of 1 people found this review helpful.
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Feb 26, 2016
Eric is a good salesman and seem to be a good guy after doing more car shopping I decided not to buy the G25... And after seeing this at $13749 was not the price they was going to charge me... $15950 was their asking price..glad I saw this lol
2 of 2 people found this review helpful.
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Jan 22, 2016
excellent service good deals
1 of 1 people found this review helpful.
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Jan 12, 2016
dealer responded right away
1 of 1 people found this review helpful.
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Jan 12, 2016
Quick response, excellent
1 of 1 people found this review helpful.
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Aug 25, 2015
matwiej2
The car sales person was very shady and pushy and the car I test drove had major issues, which they didn't know if they would repair unless I put a non-refundable deposit on the car
6 of 6 people found this review helpful.
Is this helpful? Yes | No

Response from Capital Motors:

Dear Customer,
We try very hard to satisfy and please our customers. With this said, we are very sorry you felt the salesperson was pushy and you did not have a good experience.
Read 21 old reviews
Aug 9, 2015
Great team with awesome cars. Very pleased with our deal. Thanks Mike and the other guys! Was a long way to drive but well worth it!
Is this review helpful? Yes | No
Jul 21, 2015
Great Experience, Sales team offered quality service with all my questions & needs
1 of 1 people found this review helpful.
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Mar 31, 2015
This 350z is not worth it. The guy Bobby will lie to you, just to make a deal with you. All of their cars have their battery disconnected so that the check engine light won't show. I went just last week and test drove the 350z and everything on the inside of the car was all messed up. Leather tearing, window wipers wouldn't work, all the plastic was coming off on the steering wheel. Color was starting to fade on the inside of the car. Cosmetic damage would have costed you at least $1,000 alone. Then I took it to Advance Auto Parts for them to run the codes and there were codes coming up everywhere about the transmission and cruise control problems and electrical wiring problems. This car is priced to high and the warranty they want to give you is also a dealers back door warranty. Also I gave them the option to fix a few problems and give them 8,500 taxes, tags and all out the door for it we shook hands and then Bobby wrote up the Bill of Sale and it said $9,000! A price we did not agree on! Then he said he called the Nissan Dealership right down the road for the part and he had no invoice number, so I called it right infront of Bobby and they told me they had no order from Capital Motors! This back door dealership is out to get people. Bad I would give them a No Star if I could!
5 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Capital Motors:

Mr. "Patrick", we have no idea what you are talking about.  This vehicle was in excellent condition; it was a 2006 with 49,111 miles. It sold very rapidly. Now, according to you, first you saw much "cosmetic damage", then you say, " I gave them the option to fix a few problems"...very contradictory.  But then you still want to purchase the vehicle?  Also, please be advised that our warranty is state approved.  I am sorry you did not get the vehicle at the price you wanted, but it was very fairly priced and a great car.
Feb 9, 2015
Very good
2 of 2 people found this review helpful.
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Jan 26, 2015
beandavid
great job
1 of 1 people found this review helpful.
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Jan 5, 2015
It Was Great
1 of 1 people found this review helpful.
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Dec 18, 2014
They called me right away, but gave me the run around for days on getting a carfax on the car. They never called back after numerous phone calls and email.
2 of 2 people found this review helpful.
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Nov 6, 2014
Good
Is this review helpful? Yes | No
Oct 28, 2014
Test drove a car I get back and another dealer leaning against my brand new car texting and the car they said was great had many flaws
1 of 1 people found this review helpful.
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Sep 28, 2014
not a good response time
Is this review helpful? Yes | No
Jul 9, 2014
Excellent experience! Knowledgeable salesmen and a courteous environment. They go the extra mile to help you.
Is this review helpful? Yes | No
Jun 17, 2014
Really worked hard, good service.
Is this review helpful? Yes | No
May 12, 2014
good experience. very courteous
Is this review helpful? Yes | No
Jan 21, 2014
I was contacted, I asked if there were pictures of the vehicle and was told the address of a website where there would be many pictures of the vehicle. There were none. But there were pictures of what must be a virtual twin to the vehicle I asked for, but with a different VIN and price, that or the pictures were loaded for the wrong vehicle. After that I did not hear a word.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Capital Motors:

Dear Sir,
We are sorry you did not see any pictures of the vehicle you were interested in; however, the site you were referred to does not allow the actual VIN numbers to be shown for security reasons. We sincerely apologize if we were not of better assistance.
Dec 24, 2013
keep up the good work, thanks
Is this review helpful? Yes | No
Jul 24, 2013
They did not respond to an online inquiry. They are also very hard to get on the phone (when I called, I got sent to a voicemail box that was full). However, I showed up in person because I was very interested in the car. It is certainly a used car lot (and everything that goes along with that) but they were helpful, let me take it out on a test drive, not too pushy about closing the sale, and didn't try to upsell me on warantees or financing (I had a pre-approved loan in hand). I'd say it's a fine place to go if conveniently located for you and you have a good idea what you want.
Is this review helpful? Yes | No
Jun 12, 2013
Gave me a ll bk and we discussed options
Is this review helpful? Yes | No
Feb 17, 2013
tdeneg
email response came after a two hour drive to find the car was already sold. Impression was of unorganization at the dealership, Not sure who was in charge.
Is this review helpful? Yes | No
Dec 16, 2012
prompt reply they are used car dealership only. Very crowded. Did not buy from them due to stubborn agent. vehicle had a lot of dents and air flow controllers were broken and very brittle. Windshield was also cracked as some one has shot with a BB gun. Owner seems to be nice guy.
Is this review helpful? Yes | No
Sep 19, 2012
vehicle sold
Is this review helpful? Yes | No
Jun 6, 2012
to much for mileage on vehicle
Is this review helpful? Yes | No

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