Buick GMC of Beaverton

GM Certified Internet Dealer, GM Certified Used Vehicles

9155 SW Canyon Road
Portland, OR 97225

Sales: (503) 217-2297

Service: (877) 711-4246

Today 8:30am - 7:00pm
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All reviewers have been verified to have contacted this dealer – Learn More
Nov 15, 2017
seventhglycerine
Great experience. No games. Was treated with courtesy and respect and they didn't waste my time. Up front pricing was the actual pricing with no hidden fees or ridiculous constituents.
Is this review helpful? Yes | No
Nov 4, 2017
This dealer responded immediately. I talked to Chris we sent up a time that day to view and test drive the car. even tho he was still with another customer he made it happen. Very easy going comfortable surroundings no pressure at all. I recommend this dealership.
Is this review helpful? Yes | No
Oct 14, 2017
very professional and not pushy over the phone.
Is this review helpful? Yes | No
Aug 31, 2017
Nice!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 9, 2017
Walked in, set a price, walked out with a truck. Great to work with.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 2, 2017
Very quick and responsive
Is this review helpful? Yes | No
Jul 7, 2017
The young man who helped us once we arrived at the dealership was very professional, knowledgeable and helpful.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jul 2, 2017
They had the best price for what was close to what we were looking for. Contacted a day prior to our visit and they were ill prepared for our arrival, both vehicles we wanted to see were not prepared in anyway and still un detailed, the sales guy handed us off last minute to somebody else whole was caught kind of flat footed- Gave us a sense of somewhat unorganized. They did follow up a few days later though. We may have caught them at a bad time.
4 of 5 people found this review helpful.
Is this helpful? Yes | No
Jun 3, 2017
Loved this dealership!!! The staff was very friendly and informative.... would definitely buy another car from them anytime!!!
2 of 3 people found this review helpful.
Is this helpful? Yes | No
May 31, 2017
GuruJXJ3
There was some lack of communication but overall pretty good.
Is this review helpful? Yes | No
May 15, 2017
Khairuddin
Nice person, easy to communicate with.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
May 14, 2017
Rec'd three emails and a list of cars that met my request.
Is this review helpful? Yes | No
May 11, 2017
Guru99RB
Perfect.
Is this review helpful? Yes | No
Apr 30, 2017
RickSolar
Great sales people to work with- just couldn't work out the right numbers
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Apr 30, 2017
Only internet contact so far. They have been prompt and provided the information I needed.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 27, 2017
Lucerne_1373
Very resposive and nice to deal with
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 10, 2017
They were good they stayed in touch with me I just changed my mind on what I was look for.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 25, 2017
Caseyvg
It was totally painless Chris A was my dealer and he was fast nice and did exactly what me pre deal had set up..My car was ready I signed papers and left. I would definitely go back thank you again Buick GMC of Beaverton
2 of 2 people found this review helpful.
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Mar 22, 2017
I have not purchased a car from them yet but I have been dealing with several dealers. This dealership has been professiona,l responded promptly to email and questions. I'm planning on visiting them this weekend.
5 of 5 people found this review helpful.
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Mar 10, 2017
Helpful
Is this review helpful? Yes | No
Feb 26, 2017
No pressure sales even after coming in unannounced!
1 of 1 people found this review helpful.
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Feb 11, 2017
I contacted them over a week ago. They got back to me promptly but I am in California and they are in Oregon so had questions about the car. They sent pictures and I noted the car was not as advertised "limited" but a base "XLE". But I was still interested in the car and sent a follow up email asking if the car had a moonroof...two days later, I was told the car was being serviced and she would walk back and check and then let me know. Never heard from them again. I believe they advertise a vehicle as the higher priced one to get you in the door..then when you notice the "bait and switch" technique and ask about why it was advertised incorrectly, the emails stop. Not pleased! That is why there are no pictures of their vehicles.
10 of 10 people found this review helpful.
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Feb 2, 2017
They were quick with the response ,Melisa helped me with everything , did but the vehicle from them, this dealership works with you for best deal possible.
Is this review helpful? Yes | No
Jan 21, 2017
The dealer initially reponded by email. They had posted almost no info about the car and no photos, so I requested additional info and photos. The individual said he would send both "shortly". I never received anything so I emailed back. He said it would be coming. Nothing that day so I emailed back. He responded the next day that the car had been in the shop all day....which made me wonder about the condition of the car...and he would have a chance to get photos and send them to me soon. I never heard from him or the dealership again, and so I gave up. With that kind of service, I figured this was not an outfit I wanted to deal with anyway.
11 of 11 people found this review helpful.
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Jan 15, 2017
Second salesman was kinda lost.... Didn't demonstrate the truck to us... Just a salesman.... Dealership was nice
1 of 1 people found this review helpful.
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Dec 23, 2016
called two times and was eager to help
Is this review helpful? Yes | No
Dec 8, 2016
Michael was excellent, thorough, and enthusiastic. I was very pleased with his efforts.
Is this review helpful? Yes | No
Nov 18, 2016
The man was rude and short not some one I would buy from
9 of 9 people found this review helpful.
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Nov 17, 2016
It was very good . People were responsive , helpful and friendly. Good follow-up as well ! It was a great experience...
2 of 3 people found this review helpful.
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Nov 6, 2016
After focusing on a car, I wanted to know financing. They asked for a copy of my driver's license and insurance card, which I sent. I told them the time they could call and I never heard from them again. They either sold vthe carvfrom under me or lost av sale.
10 of 10 people found this review helpful.
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Oct 26, 2016
Very helpful
0 of 2 people found this review helpful.
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Oct 25, 2016
They did everything to help me Finance the car I purchase the car from them I'm very happy with Tommy Wilson he was the sales rep expedited the sale overall excellent
2 of 2 people found this review helpful.
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Oct 23, 2016
My experience with this dealer was awesome, very busy day when I went to get my car ,but they did everything that day to get me on my way.. professionally I rate this dealership a 5 star..
1 of 1 people found this review helpful.
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Oct 7, 2016
Exceptionally responsive and helpful over the phone. I drove 5 hours to see the car. The buying experience was OK, but then things went downhill. After I picked up the car I discovered items they had missed or lied about on the inspection (cruise control is broken, oil is black on the dipstick), and they did an absolutely terrible job detailing the car. Crushed cookies, melted candy, and misc trash under the seats an in the ash trays. Would not buy from again.
11 of 11 people found this review helpful.
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Aug 10, 2016
Trucker1234
Very friendly and helpful
Is this review helpful? Yes | No
Jul 29, 2016
He was prompt and helpful
Is this review helpful? Yes | No
Jul 19, 2016
Good,simple, quick. I would definitely consider being a repeat customer.
1 of 1 people found this review helpful.
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Jul 11, 2016
Bought this car! All went well.
2 of 2 people found this review helpful.
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May 26, 2016
Service was top notch, a bit of a waiting line, but if you have a line you must be doing something right. Aside from the manageable line, the dealership was very responsive, paperwork was a breeze. and most importantly, GREAT COMPETIVE RATES!! Big shout out to the Finance & Insurance Manager, Whitney Turner and the Senior Sales and Leasing agent Robert Gray you guys rock!!!! -Chaz
1 of 1 people found this review helpful.
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May 4, 2016
Salesman responded to my emails promptly. When we got there he was already with a costumer but made the time to show us the vehicle anyway. Wasn't pushy. Very professional car lot.
1 of 1 people found this review helpful.
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Apr 13, 2016
Great overall experience !
1 of 1 people found this review helpful.
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Mar 27, 2016
Robert was quick and accurate with his response. Haven't seen truck yet but hope to make a trip to see it and make a deal.
2 of 2 people found this review helpful.
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Mar 16, 2016
Good
Is this review helpful? Yes | No
Feb 22, 2016
They waited a week to get back. Then the truck I was interested in had sold.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Feb 21, 2016
Professional and helpful''..............
0 of 1 people found this review helpful.
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Feb 6, 2016
Wonderful car buying experience!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 31, 2016
Good return calls, very responsive team. Pricing fairly competitive.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jan 24, 2016
responded and followed up! Thanks!
Is this review helpful? Yes | No
Read 11 old reviews
Nov 1, 2015
0 if I could give no stars they would get zero. Sales people lack respect only seemed interested in getting the sale on their terms
5 of 6 people found this review helpful.
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Sep 6, 2015
Nice and helpful
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Sep 4, 2015
Such a great experience at Buick GMC of Beaverton! Tom P. was very helpful and friendly through the whole process and getting pre-approved on line was extremely easy. I will definitely buy from them again. Great car!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 24, 2015
Msharku
Steve M really good to deal with.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jun 17, 2015
friendly contact
Is this review helpful? Yes | No
Apr 25, 2015
Set up appointment to buy a car and was on the way to get it when we were told we sold it. Their word means nothing.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 6, 2015
Over a week had passed before I received a follow up. By the time they contacted me I purchased a 2015 new GMC Terrain from another dealership
1 of 1 people found this review helpful.
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Response from Buick GMC of Beaverton:

Hi Margy,

Thank you for taking the time to leave a review of your experience. Though we pride ourselves on excellent customer, we clearly did not provide it in your case. For this shortcoming, I sincerely apologize.

Thank you,

Charles Brown
General Manager
Buick GMC of Beaverton
Mar 29, 2015
I got a same day response from I think Whitney, and although the vehicle I was interested in was gone, they offered to help get me into a comparable car.
Is this review helpful? Yes | No
Feb 26, 2015
Very easy to work with.
Is this review helpful? Yes | No
Dec 26, 2014
Whitney got back to me right away, Jill did great, and David was extremely helpful and knowledgeable during the final stages. I love my truck! Thank you all.
Is this review helpful? Yes | No
Jul 22, 2014
Fast and courteously responded to my inquiry.
Is this review helpful? Yes | No

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