2007 Hummer H2 SUT Base
Austin, TX 78758
Location: Austin, TX 78758
Certified Pre-Owned: No
Used 2007 Hummer H2 SUT Base for sale
- $24,988, 117,924 miles with Leather Seats,
Avg. Dealer Rating:
"Had a very poor experience with this dealership.
Called the dealership on April 5th inquiring about a carfax report for a lexus ls460 they had on their lot. Spoke with Jose and he steered me in the right direction and was very helpful. He even followed up with a text message later that evening. "Hi Sean, this is Jose with 360 Exotics. Just wanted to follow up and make sure that all of your questions were answered in regards to our 08 Lexus LS 460 LWB that you inquired about. Please let me know if there is anything I can do to help!"
The price was pretty high at that time somewhere in the 19's so I kept an eye on it. A couple weeks later they dropped the price to about 17500. When I got a notice for this price drop I texted Jose "Noticed y'all dropped the price online. That's good it was high. Get it down to 16500 and I will most likely buy it, depending on how an inspection turns out"
NEVER GOT A RESPONSE OR HEARD BACK FROM JOSE.
At the beginning of May I got another notice that the price on this car had dropped to my magic number of 16500 so I called the dealership to talk about buying the vehicle and let them know I was having it inspected by Auto pi.
Seth (THE SALES MANAGER) answered, said he was about to leave and that I could talk with Jose. I explained to Seth that I didn't want to work with Jose because he already dropped the ball. Of course he was good with that and I ended up dealing with Seth.
After receiving the inspection report on May 4th I called Seth and we discussed it. I have a Harley we discussed a possible trade on and also discussed the sale not being contingent on trading for the Harley. I had requested a picture of something on the inspection report and asked him what he needed to get for it. The vehicle was getting some suspension work done so Seth was supposed to follow up with me when it was completed and also send me an picture I had requested of something on the inspection report.
The very last text I sent him that same day said "We could go ahead and run my info by your lenders and see what our options are there. Got about 650 credit score but I don't have any other loans out other than a couple grand in student loans"
I went to my credit union a couple days later and it turns out my credit was 683. They approved me for a vehicle in about ten minutes. I was absolutely going to buy this vehicle.
NEVER HEARD BACK FROM SETH AGAIN.
So I said screw it I'm not calling again I'll just keep looking and find another one.
Today, on May 25th, after noticing the car still listed online, I said screw it again and texted Seth to ask about the car.
"Y'all get that car fixed? Never heard back from you. Still see it in your inventory. Let me know what you will do on trade for the bike please."
This was his response "Yes Sir the LS actually left today, the owner bought it for his mother, nothing I could do to stop that from happening my friend....is there another I could help you on?"
Yeah my friend. You could have followed up with me like you said you were going to and the car would have sold 2 weeks ago.
Anyway. I'm just venting. But these are the facts. Pretty crummy service from the sales staff.