Assume the vehicle was sold. Attempted to look at the vehicle on line once again and could not find it.

They treated me like the best friend. They exceeded my wildest expectations!

friendly

This was the worst car buying experience my husband and I have had in our 33 years of marriage!!! I purchased a slightly used car from Reed Nissan for a very good price on my first visit to the dealership. I was by myself, lived an hour 1/2 away and was not trading in the car I had traveled to the dealership in. Arrangements were made for me to return with my husband to pick up our "new " car at a later date. When my husband and I returned to the dealership at the scheduled day and time to pick up our new car the horror began. Unknown to us at the time of our arrival, the dealership had sold our newly purchased car to another poor unsuspecting customer earlier that day. Instead of admitting their mistake to both parties, the dealership put on this ridiculous rouse for both sets of purchasers. They insisted we had to look at another car before we could take our already purchased car home. The story we were being told by the sales people was they were doing this for us because this other car had fewer miles and was a more desirable color for us. When we repeatedly asked to have the car we already purchased brought out they ignored our request and had us wait around while behind the scenes they were continuing to play this ridiculous game. We came to the conclusion that we were being deceived and when we insisted again that we wanted to leave with our original purchase the General Manager came out and told us we could not purchase the car because "we had financial issues with our loan". That was the last straw for us since we have stellar credit. Unbelievable!!! The fact that this general manager would make such an inflammatory, false and unsubstantiated statement to us in a public setting is far beyond my understanding. The final result to this car purchase fiasco was that we drove home with the car we had originally purchased but.....No true apologies were made; only half baked excuses from the dealership and employees. I know as I reflect over the experience I am appalled at how many outlandish statements and untruths were told to us by this dealership and their employees. I don't know how the other customer involved in this mess feels but I'm having huge misgivings for completing the deal with such an unscrupulous business.

Great customer service provided by John & all of the sales and service team at Crown Nissan. Great experience!!!

Not interested