We were interested in a particular model of the CX-5. CarGurus search indicated Wilkins had the model and color we wanted. We called and found out that the car really wasn't available, it was being driven by the Owner's wife. We had gotten an e-price. They said they would find the car we wanted and sell it to us at the e-price. We were looking forward to buying a new car with less than 5 miles on the odometer and didn't like the idea of them having to get the car elsewhere and driving it to Elmhurst, which is what they said was going to happen. They shouldn't list a car as being in inventory when they really in effect don't have it available. They were pleasant enough and let us test drive another CX-5 and their price was good, hence the rating.