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Suburban Ford of Sterling Heights

Internet Approved, Blue Oval Certified, Quality Checked

40333 Van Dyke Ave, Sterling Heights, MI 48313

http://www.suburbanfordofsterlingheights.com

Dealer Info

Dealer Phone: (866) 981-0562

Official Dealer for:
Ford, Sterling

Service Info

Service Phone: (888) 317-6604

Serviced Makes:
Ford, Sterling

Average Sales Rating

Overall:
Based on 5 reviews

User Reviews of Suburban Ford of Sterling Heights

Dealer Reviews

Akila
May 20, 2013
0
great response time with all the neccesary information at a glance
James via CarGurus
Apr 22, 2013
good
Don via CarGurus
Apr 4, 2013
I only communicated with the dealership staff online, never spoke to anybody in person. I did go to the dealership to see the vehicle in question, but a quick once-over was enough to see that it was extremely overpriced for the condition it was in. I left before anybody could come outside to greet me.
trombkd
Feb 26, 2013
trombkd
0
Sales person was aggressive and not very knowledgeable about the vehicle. Reminded me of the Danny Devito character in the movie Twins. Kept asking me if I was ready to write an offer. When I pointed to another customer sitting at the desk, he responded that he would just tell her to move to a different place. Very unprofessional/rude. The quintessential used car salesman and experience.
David via CarGurus
Dec 22, 2012
I set up an appointment thru the Internet correspondence 3 days in advance since they were opened on Mondays until 9pm. Was advised the Saleman to see. After driving 40 miles in Rush Hour Traffic, I had left work early and arrived 1/2 hour prior to my appointment. When I arrived I waited 1/2 hour since the Salesman had a customer in his office. When he was finished he called me into his office. Did not know the vehicle I wanted to see so I gave him the information. When he checked his system he advised that they just sold that vehicle 1/2 hour ago. Tried to sell me another vehicle. Advised I was not interested. He blamed it on the Internet Contact. I advised he should have called me when the appointment was set up and I could have put a deposit on it. This is not a reliable Dealership. Would never do business with them again. They are not organized. It the car was a first come first servce basis I should have been advised. I was going to purchase this vehicle. Very unsatisified Customer

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