Norris Auto Sales

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3801 S Broadway, Edmond, OK 73013 - Map & Directions

Sales: (405) 630-5991

Jun 8, 2015
The manager was so rude to me and even went as far as laughing in my face at my cash in hand offer and then insulted me in front of my 11 year old child. He wanted $15000. for a truck that had dents, scratches and the door locks did not work. I offered $13500 cash and he laughed in my face literally. I would definitely not recommend anyone to ever go here. Also the car sales lady was new and was pretty much clueless. I said the AC wasn't bowing cold and she goes as far to tell me it was just me because she felt freezing air. Come to find out the AC button wasn't even selected so it was blowing from the vent/ outside air on a 86 degree day. not sure that's freezing cold air... Once I showed her she said she was just going with it. Not what I would expect out of my time or money.
May 28, 2015
called as requested . Gave information I needed. Just wanted me to buy gas, when I dont want gas.

Response from Norris Auto Sales:

She was seeking diesel VW only. Nice lady.
Apr 16, 2015
Fast
Mar 14, 2015
They were nice and they contacted me soon and stayed in contact with me.
Feb 19, 2015
The car we wanted to look at was no longer there when told it was. Then was lied to about the mileage on the car,was told it was about 25k more than was posted via web site. Wife felt like we were being held hostage after them being told at least 6 times we needed to go and talk about a car they had shown us.

Response from Norris Auto Sales:

No intentional discomfort intended to any customer... The vehicle they were seeking had been sold prior to their visit. The upper mileage car was an alternate option.
Jan 28, 2015
amy5526
0
Great Place to buy a truck! Very Professional!
Oct 13, 2014
Had to call them. Quick to get the deal done horrible on follow up. I've talked to Monique several times and she always promises to call back but I always have to call her back. Good thing I wanted this truck or I would have gone somewhere else. I'm sure they have other employees who really are willing to keep there promises and are eager to sell cars.
Sep 24, 2014
We agreed on price then added a $250document fee they said was state law to collect I asked a ok resident and said it was not true
Jan 15, 2013
Awesome guys over there. Really go above and beyond.
Oct 24, 2012
Friendly salesperson, worked hard to make a deal happen that was fair to both the customer and seller.
Feb 19, 2012
they don't have what they say! very disappointing!!

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