They guys are shady. I contacted a sales person, made a deal over the phone, told them I would come pick it up and gave the sales person my credit card to hold it. They sent my bank a buyers sheet with a price we didn't agree upon when I called the salesman he wanted to know where I got that price I told him cars.com he then said he would talk to his manager and then told me it was a typo but they would honor the price. But they would never send the a buys sheet to my bank after that, they did not use my deposit to hold the car and regardless of how many times I ask them to send the paper work to bank they pretended not to know what I was talking about. when I got a hold of a "manager" he told me I took to long to get the car and it was sold. Yes I live about 175 miles away, yes my daughter had unexpected surgery and yes I called and told the salesman this and offered more money to hold the car and he said not to worry that Hawthorne Chev was a big dealer and would hold the car. I guess they got a better deal but at least they could have called and told me they couldn't hold the car. Very unprofessional and I know because I've worked in the car dealership business and just because I'm a woman doesn't mean I can't smell a rat when it's under my nose.