Fuccillo Ford of Seneca Falls

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Internet Approved, Blue Oval Certified

2027 Route 5 & 20, Seneca Falls, NY 13148 - Map & Directions

Sales: (866) 205-8037

Service: (866) 205-8037

Today (Tue) 9:00am - 8:00pm
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Featured Listings
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2013 Ford E-Series Cargo E-250 Used Cars in Seneca Falls, NY 13148

Price: Negotiable

Mileage: 9,746

Location: Seneca Falls, NY 13148

Average time on market: 36 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: White Description: Used 2013 Ford E-Series Cargo E-250 for sale , 9,746 miles
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2013 Ford E-Series Cargo E-250 Used Cars in Seneca Falls, NY 13148

Price: Negotiable

Mileage: 9,818

Location: Seneca Falls, NY 13148

Average time on market: 36 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: White Description: Used 2013 Ford E-Series Cargo E-250 for sale , 9,818 miles
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2013 Chevrolet Captiva Sport LTZ Used Cars in Seneca Falls, NY 13148

Price: Negotiable

Mileage: 38,234

Location: Seneca Falls, NY 13148

Average time on market: 46 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Bl Description: Used 2013 Chevrolet Captiva Sport LTZ for sale , 38,234 miles with Bluetooth, Leather Seats, Sunroof/Moonroof
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2011 Dodge Durango Crew AWD Used Cars in Seneca Falls, NY 13148

Price: Negotiable

Mileage: 33,962

Location: Seneca Falls, NY 13148

Average time on market: 33 days Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2011 Dodge Durango Crew AWD for sale , 33,962 miles with Bluetooth
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2007 Buick LaCrosse CXL Used Cars in Seneca Falls, NY 13148

Price: Negotiable

Mileage: 78,967

Location: Seneca Falls, NY 13148

Average time on market: 25 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Black Description: Used 2007 Buick LaCrosse CXL for sale , 78,967 miles with Leather Seats
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2010 Chevrolet Impala LT Used Cars in Seneca Falls, NY 13148

Price: Negotiable

Mileage: 131,104

Location: Seneca Falls, NY 13148

Average time on market: 30 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Gray Description: Used 2010 Chevrolet Impala LT for sale , 131,104 miles
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2006 Jeep Grand Cherokee Laredo Used Cars in Seneca Falls, NY 13148

Price: Negotiable

Mileage: 172,095

Location: Seneca Falls, NY 13148

Average time on market: 17 days Certified Pre-Owned: No Transmission: Automatic Color: Bl Description: Used 2006 Jeep Grand Cherokee Laredo for sale , 172,095 miles
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2011 Chevrolet Silverado 1500 LTZ Ext. Cab 4WD Used Cars in Seneca Falls, NY 13148

Price: Negotiable

Mileage: 19,106

Location: Seneca Falls, NY 13148

Average time on market: 51 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Red Description: Used 2011 Chevrolet Silverado 1500 LTZ Ext. Cab 4WD for sale , 19,106 miles with Bluetooth, Leather Seats
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2000 Ford Windstar LX Used Cars in Seneca Falls, NY 13148

Price: Negotiable

Mileage: 171,150

Location: Seneca Falls, NY 13148

Average time on market: 10 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Red Description: Used 2000 Ford Windstar LX for sale , 171,150 miles
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2009 Dodge Journey SXT AWD Used Cars in Seneca Falls, NY 13148

Price: Negotiable

Mileage: 86,383

Location: Seneca Falls, NY 13148

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2009 Dodge Journey SXT AWD for sale , 86,383 miles
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2008 Toyota Yaris Used Cars in Seneca Falls, NY 13148

Price: Negotiable

Mileage: 75,260

Location: Seneca Falls, NY 13148

Average time on market: 22 days Certified Pre-Owned: No Color: White Description: Used 2008 Toyota Yaris for sale , 75,260 miles
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2004 Hyundai Sonata Used Cars in Seneca Falls, NY 13148

Price: Negotiable

Mileage: 200,651

Location: Seneca Falls, NY 13148

Average time on market: 16 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Gray Description: Used 2004 Hyundai Sonata for sale , 200,651 miles
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2014 Dodge Charger SE Used Cars in Seneca Falls, NY 13148

Price: Negotiable

Mileage: 10,939

Location: Seneca Falls, NY 13148

Average time on market: 23 days Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2014 Dodge Charger SE for sale , 10,939 miles
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2014 GMC Terrain SLE2 AWD Used Cars in Seneca Falls, NY 13148

Price: Negotiable

Mileage: 18,110

Location: Seneca Falls, NY 13148

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Gray Description: Used 2014 GMC Terrain SLE2 AWD for sale , 18,110 miles
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2013 Hyundai Elantra GLS Used Cars in Seneca Falls, NY 13148

Price: Negotiable

Mileage: 38,259

Location: Seneca Falls, NY 13148

Average time on market: 32 days Certified Pre-Owned: No Transmission: Automatic Color: Titanium Gray Metallic Description: Used 2013 Hyundai Elantra GLS for sale , 38,259 miles
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Jul 10, 2014
JimMickol
0
Tried hard to win my business buy vehicle was not right for me.
Mar 23, 2014
Very helpful and friendly and I got to take the car home on a Saturday which I was shocked and they drove my other car all the way to my house so that I could bring my new car home that day.
May 25, 2013
Process took awhile but everyone was very nice and cordial.

Average Service Ratings

Customer Service:
Quality:
Overall:
Based on 1 review
David writes:
Fuccillo Ford of Seneca Falls Review
Overall:
Quality:
Customer Service:
25

Horrible, Incompetent, Rude Customer Service — Never coming back. Wow, I have not been this angry in a long time. The service people here were really condescending and rude. I went here for an inspection. After about an hour to an hour and a half (which was ridiculous) It came back that I had a broken seat belt in the back and that my license plate lights were out. So I got home, fixed the license plate lights (took under 2 minutes and cost me $5 for the lights), which by the way, Fucillo would of been happy to charge me $23 to do. How's that for a rip off? Then I checked all the seat belts and they all worked just fine. There was not one single belt in my car that didn't work. What happened was there are two places you can buckle a seat belt in my car. One for the middle seat belt and one for the passenger behind the driver. The inspector tried to put the seat belt in the WRONG BUCKLE and for whatever reason didn't try the other one and declared the wrong buckle broken... They would of fixed the "problem" for me for $123 dollars though so luckily there's that... Anyways, I went back the next day and talked to a different guy from the day before. When I told him about this he basically insinuated that I didn't know what I was talking about, was making every excuse possible for the inspector, and wouldn't own the mistake until I proved it to him in broad daylight. I was annoyed with his attitude so I mentioned that it was a "novice mistake" because in all honesty, it was. Also, it kept my car from passing. So he said in a sarcastic tone, "Our 30 year experience technician made a novice mistake?" And I said, "Well, ya, obviously he did, the seat belts work fine." The way he was acting was totally embarrassing for him and infuriating for me at the same time. Then I asked since the only issue left was fixed if I could just get my sticker and be on my way. He said no and that I would have to pay to get the inspection done again even though it was done the DAY BEFORE... I couldn't believe it. He blamed it all on NY state and said that is just how things are but more importantly, didn't own or apologize for any of the mistakes committed or for treating me like I was an idiot. I mean c'mon, Fucillo made a mistake, own it, and offer the inspection for free. That is what any company that cares about their customers would have done. So I just wanted it done with so I told them to just do it again. They finished and the guy who helped me the day before came in to tell me it was done. Then while walking to the counter to pay he pointed his finger at me and said in a stern tone, "I told you yesterday that the license plates lights were out." And then I said, "Uh, ya I know, I replaced them. How else would I have known to do that...?" He was saying that I lied to the other service guy saying that I was never told about the license plates lights being out... Are we getting this? AN EMPLOYEE OF FUCILLO FORD ACCUSED ME OF LYING! I was flabbergasted... then I lost it a little bit. I told him not to point at me, told him not to call me liar, and told him that I absolutely did not say that to the other service guy. Then he backed off a bit and said, that was what the other service guy told him. So here we have another sign of incompetence and not listening. So I told him I'm never coming back there again because holy cow, I know dealerships have a bad rap of pulling this kind of crap but geez, Fucillo showed me today why all those types of negative stereotypes exist... I would recommend to anyone who is reading this to stay away from this place, they are incompetent, don't respect the customer like they should, and don't own up to their mistakes which is unacceptable.

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