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Anne via CarGurus
May 20, 2014
Poor sales skills
Mario via CarGurus
Oct 23, 2013
Contacted me promptly. Very courteous and knowledgeable during
Brenda via CarGurus
Oct 14, 2013
Great customer service but the car I wanted sold and my second
choice the lexus but they didn't have the year I wanted.
karen via CarGurus
Sep 17, 2013
Responded right away, very helpful and friendly
Cheryl via CarGurus
Jul 19, 2013
I bought car from Brown's Mazda of Alexandria, but I probably
overpaid for the car and I was initially told that I would receive a 3
month/3000 mile warranty with the car and then I was told that it
did not apply to this vehicle; however, on the phone another
salesperson said that all of the used cars came with warranties
with no out of pocket expense. I did eventually get a warranty,
which required me to pay half of the retail cost of the repairs. If I
had to do it again, I would not have purchased the car.
Marsha via CarGurus
Jul 3, 2013
Dealer was very helpful and knowledgeable of the vehicl
susan via CarGurus
May 26, 2013
Dealer responded but when I went there he had sent the car to
another place, said it was sold, then that he could bring it back. I
don't think he was interested in selling the van, at least to me
Nicole via CarGurus
Apr 13, 2013
I had the best customer service with Brown's Mazda! I love my car
and would suggest this dealer to anybody.
Lesa via CarGurus
Dec 9, 2012
Great communication and offer of service. Was ready to check out a
car but Brian called to say the car was sold and saved me a 45 min
drive to the dealership. He followed up with a substitute, even offering
to drive it to me knowing the inconvenience of my driving to the
dealership. Though close to what I was looking for, I had to pass on
the offer and the car.
-from the other edge of county.
Dave via CarGurus
Nov 22, 2012
Responded and helpful
T via CarGurus
Nov 12, 2012
These jerks assured me the car was available on Friday evening, but when I arrived after a 50 minute drive first thing Saturday morning it was gone. Do they really think a person would buy a car from them after pulling a stunt like that?
jaye via CarGurus
Sep 30, 2012
Brent via CarGurus
Sep 19, 2012
They contacted us but we purchased from Lindsay our first stop.