AutoNation Ford Katy

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Internet Approved, Blue Oval Certified, Quality Checked

20777 Katy Fwy, Katy, TX 77450 - Map & Directions

Sales: (281) 305-8949

Service: (281) 675-4800

Aug 14, 2014
Great pricing and good customer service.
Aug 8, 2014
Responsive, knowledgeable, pleasant
Jul 25, 2014
Very kind call back and quick response.
Jul 22, 2014
Lied to me about financing options and ended up screwing me over to get a higher interest rate
Jul 5, 2014
Vehicle was not the color described by the salesman. In addition, the vehicle had a huge dent (and I Was assured there were no dents or scratches on the vehicle over the phone). They didn't budge on the price at all, and wanted me to buy a vehicle, then put it in the shop and be without it for however long. Pay for dent repair myself and then send them the bill to reimburse me for it. No thanks. Drove 4 hrs for a car and went home without it. No one there I'd do business with.
Jun 5, 2014
I got in contact with the manager. Great services.
May 13, 2014
I drove 90 min. to my appointment, salesman was a no show. Car was not even on the lot.(in garage for maint.).... What a joke.
Mar 4, 2014
Courteous and knowledgeable - we did not purchase because we found another vehicle we liked better.
Feb 15, 2014
Bought the car! great dealership
Feb 12, 2014
Gave lowest trade in offer, not willing to negotiate at all. Added little un-needed extras to invoice to drive price up.
Feb 9, 2014
Great service! Happy w/ purchase!
Jan 16, 2014
not professional...
Jan 8, 2014
John Knight, internet sales, made the transaction very low-key and easy. It was the most pleasant experience I've had buying a car.
Jan 7, 2014
Best prices, good follow-up, but not pushy.
Jan 3, 2014
Very pleased
Nov 15, 2013
Nov 7, 2013
Would not give any kind of price unless I came out.
Aug 23, 2013
Called quickly and searched for similar cars
Jul 16, 2013
I purchased this vehicle on a Saturday only to find out after signing papers that the vehicle did not have an inspection sticker. This was an issue because I had arranged for the vehicle to be picked up and driven out of town. Also, I received conflicting directions from the dealer and credit union on who should forward financing papers. I suspect the dealer wanted to cash the check that I was asked to leave on Saturday because the credit union was closed. I also suspect the dealer wanted me to relent and finance the vehicle through one of their providers. I will never shop at this dealership again.
Jul 5, 2013
Dealer responded promptly still talking about this truck.
Jun 25, 2013
good dealer
Jun 6, 2013
The process was quick, easy and they responded to my needs well!
Jun 2, 2013
Worst car-buying experience I have ever had! When I looked at all the paperwork they gave me at the transaction after I had arrived home, they had sent home paperwork from another couple...including copies of what they were purchasing, copies of their driver's license and there insurance information. I can only assume they got mine. I tried calling 3 days in a row without a reply. Then 3 business days later they said there was a problem with the financing and tried to bully me into doing what they asked or bring the vehicle back. It was at this time I told them about the paperwork issues. They never apologized and to my knowledge have not tried to straighten it out. Never again
Mar 15, 2013
The guy Amine was an anus from jump and the 2006 f150 Lariat that I almost bought broke down with a blown transmission right as I pulled into the lot after test driving it....happy I stopped by Maik Haik or else I probably would have never found honest people with honest cars. Vin on that lariat which they are selling at the same price is 1FTPW12V46KD89041 if you bought this car its a lemon!!!
Nov 22, 2012
Took a week to get a price quote on trades. I guess I was not taken serious. By the time the low ball offer came thru I was already driving my new GT500 from another out of state dealer.
Oct 7, 2012
Very helpful
Sep 24, 2012
Price was negotiable til I was pre qualified
Jul 26, 2012
Even though I didn't buy the car, they treated me with respect and professionalism. What more could you ask for in a non-luxury car dealership?
Jul 14, 2012
Called on used CST on Internet. Got two emails. Went to visit to see jeep, not there. The sales guy Amine, said he would follow up , has not. Haven't even test driven jeep. Will go elsewhere
May 19, 2012
If Icould give them 0 stars I would. We just happened to pass by and the sales manager was very rude, condecending and talks down to you. Would not recommend to buy from here.
May 3, 2012
Sales person had a bad attitude. Told me that the competitors price was a good deal and I should take it. So I did and I am happy I didn't give him my business.
Feb 1, 2012
Read bad reviews sbout this dealership. One good review concerning Belinda Gutierrez in used cars. Luckly Belinda is who i happen to get when i called and she takes care of business. Bravo !!!!!
Dec 15, 2011
They did not work with me one bit.. I was there ready to buy a car and they would not budge on my trade value nor come down on their listed price. So I walked. I will not go back to Champions Ford and I suggest you not waste your time there either.
Dec 1, 2011
The folks at this dealership treat customers poorly and are extremely dishonest in how they do business. Just thinking about how they treated me and the non-disclosure about issues with the vehicle make my blood boil. I can not stress enough to others to NOT do business there. I would give them zero stars but this web site won't let me :/
Oct 29, 2011
Belinda was nice, but the manager on duty was a piece! I had a set price limit and was willing to walk out with the car. he did not wheel and deal to sell this car, he kept coming back with offers too high from my original price limit. So I walked out empty handed! The 2 stars are for Belinda only!

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