Used Chrysler Pacifica in San Antonio, TX

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2006 Chrysler Pacifica Touring Review
by Sarah

very good family car

fun car to drive although it is a gas guzzler performance is very good acceleration is very quick depending on how you drive it the cost of ownership wasn't that much its a very fun car to drive appearance could be better but other than that its a nice car

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2005 Chrysler Pacifica Base Used Cars in San Antonio, TX 78218

Great Deal
$1,797 BELOW
Instant Market Value of $6,047

Price: $4,250

Mileage: 135,742

Location: San Antonio, TX 78218

Average time on market: 27 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2005 Chrysler Pacifica Base for sale - $4,250, 135,742 miles with option.display_name.steel_wheels
Avg. Dealer Rating: (12 reviews) "Description of truck was different than from the actual truck. "
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2005 Chrysler Pacifica Touring Used Cars in Boerne, TX 78006

Price: Negotiable

Mileage: 75,000

Location: Boerne, TX 78006

Average time on market: 19 days Certified Pre-Owned: No Transmission: Automatic Description: Used 2005 Chrysler Pacifica Touring for sale , 75,000 miles with option.display_name.aluminum_wheels
Avg. Dealer Rating: (16 reviews) "This review is my opinion. My honest review is written with no malicious intent. Just to inform other consumers of my experience. Proof can be provided. I first went to their dealership on January 13th to look at a used Buick Lucerne after seeing it on Cargurus.com. Bob responded to my request for information. Set up a test drive on the 13th with Bob. He had told me on the phone the car had a navigation system, which it did not. It was not a big deal to me. I know he can not know the details about every car on the lot. But after telling him that there was cigarette burns on the floor, he told me it was a non-smoker car. I left after a little pressure from him and Mark to buy right then. I told them I wanted to look at a couple of other cars before making a choice. Out of respect, I told him I would let him know what I found out. I emailed him and told him I was able to get a similar car, a year older for $2000 less in Seguin. Payment about $100 less. He calls me back the next day saying the dealership was lying. They didn't even run my credit, which I found odd. When I emailed him, I was holding in my hand the bank information. He said he ran my credit again to check. I don't know if that is even legal or common practice in the industry. But it was shocking to me that he could and would do that. My wife did not like the color of the one I had found in Seguin, so I decided I would go up to their dealership to get the Lucerne on their lot, but by pass Bob and try to get the price somewhere close to the other Lucerne. Test drove it again. On the second test drive, I noticed a popping in the engine compartment on acceleration. He had the used car service department look at it and said nothing could be found. I had told him the price I wanted to pay was $9200 because of the front end damage and cigarette burns. That was also what my bank said they would give for it. Being on disability, I couldn't afford more. Enter Brian. Finance Manager. He came and said that my bank required extra information and wouldn't go through for some reason. I think he said because I was on disability. But he had found a better rate and deal. This is after my bank approved my loan and told me to go shopping. He told me the price of the car would be $9500 and the bank required that I bought a $1400 warranty. There was also a price showing on the contract $11900. Brian told me that was from taxes and title etc. So I was fine with that. Four days later I had to call Brian to get the lender information as he had only given me the warranty information. He never returned my calls. Just mailed my contract. I called the lender to verify what Brian had said about the warranty. The guy with the lender laughed at me and said "buyer beware". It wasn't true. Obviously I was upset about Brian lying to me. Then going over the contract further, noticed he lied about the total sale price as well. Then the same day, I receive a call from my bank checking to see if everything was going well with car shopping. I told them what Brian had said. They said Brian lied about that too. I really don't know how that can be allowed. It is no different than stealing from someone. Theft by deception. So I call Fry the Finance Director to try to get to the bottom of the situation. After calling Fry five times in three days, I decided to drive out to Boerne again since Fry didn't seem to want to answer any voicemail, He actually did return my calls as I was heading out there. I sat with him and told him the situation. We cancelled the warranty Brian lied about. He also claimed he would "talk" to Brian about the situation. At this point I really don't believe he did. Feeling like this is probably common with dealerships to try to lie and steal from customers. Realizing car salesmen have a bad reputation for a reason. Also realizing finance guys are liars too. It is 100% my fault for not making sure I understood the contract, instead of trusting what Brian said. I do find it odd, their cameras do not pick up sound. Maybe, because there would be recorded proof of lying. While out there, Carolyn did opt to have the popping situation fixed. Which was a motor mount. And it is still popping. I had told the salesman I wouldn't buy the car until it was fixed. But was misled on that too. I later found out from David, they never fully checked it for my concern. They just checked for safety issues. Had it been diagnosed or known I was paying $10500 plus a $1400 garbage warranty, I would have never signed the contract. Especially when I could've purchased the same car $2000 cheaper in Seguin. But that just may be how the car sales industry operates. Zero integrity. Smoke and Mirrors. Trying to get this whole thing resolved, I went out to speak the GM Shawn (owners son) and was deflected. I was introduced to Chris (owners son-in law). He has to be one of the most smug, arrogant, condescending people I have met. Couldn't hardly stand a five minute conversation with him. He did tell me I could trade in or sell the car back to the dealership at around $8000. Why should I have to lose $2500 because Brian lied? I didn't do anything wrong except trust Brian. I know in their industry these sort of tactics are commended in the name of profit. Probably hi-fiving each other for every misleading deal. But every trip out is more informative of the amount of integrity located in their facility. Zero. I was lied to several times by Brian and Bob in this transaction. I have given their dealership several chances to correct the wrong, only to be approached with arrogance, zero integrity, zero accountability. When confronted with the news they would receive a bad review, I was offered $500 to sign a hold harmless agreement. Honesty and integrity are worth far more. When I refused, Shawn, the owners son, threatened me if I wrote a bad review. I couldn't stand myself not warning other consumers about my experience with their dealership. I really couldn't believe in the great state of Texas, I could be sued for speaking the truth. I realized on this transaction, family owned business doesn't mean they will treat you like family. GM (Shawn)is the owners son. General Sales Manager is the son-in-law(Chris). This family owned business seems to be operated on nepotism, affluenza, arrogance, lies, and greed. I guess not much different than other dealerships. Your customer service responses seem copied and pasted. Your "good" reviews are seemingly fabricated and disingenuous. Any other consumer, proceed with caution. It's your choice on where you shop. Speaks volumes for a dealership when they have to have a full-time employee just to handle complaints."
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2006 Chrysler Pacifica Limited Used Cars in San Antonio, TX 78229

Price: Negotiable

Mileage: 113,504

Location: San Antonio, TX 78229

Certified Pre-Owned: No Transmission: 4-Speed Automatic Description: Used 2006 Chrysler Pacifica Limited for sale , 113,504 miles with option.display_name.leather_seats, option.display_name.sunroof_moonroof, option.display_name.alloy_wheels
Avg. Dealer Rating: (11 reviews) "Went in had my trade in valued right where I needed to be spent about 3 hours getting everything together then out of nowhere the guy comes back and told me the truck was sold the night before so with all that said I was told that they would find me another before feb 4th I went in around jan 15th well it being feb 1st have not heard a word back. Overall when I was there they seemed like they where all in on helping trying to make a deal after leaving feel like another statistic."
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2007 Chrysler Pacifica 4 Dr Touring S Package Used Cars in San Antonio, TX 78249

Price: Negotiable

Mileage: 174,276

Location: San Antonio, TX 78249

Average time on market: 20 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Blue Description: Used 2007 Chrysler Pacifica 4 Dr Touring S Package for sale , 174,276 miles with option.display_name.aluminum_wheels
Avg. Dealer Rating: (13 reviews) "Found the car I was looking for. Thanks Chris."
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2007 Chrysler Pacifica 4 Dr Touring S Package Used Cars in New Braunfels, TX 78130

Fair Deal
$18 ABOVE
Instant Market Value of $7,977

Price: $7,995

Mileage: 117,256

Location: New Braunfels, TX 78130

Average time on market: 20 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Description: Used 2007 Chrysler Pacifica 4 Dr Touring S Package for sale - $7,995, 117,256 miles with option.display_name.aluminum_wheels
Avg. Dealer Rating: (18 reviews) "Had been in communication with the salesperson Tom and he told me he walked around the truck and it was in immaculate shape with no dents, scratches inside and out. I told him we were traveling 6 hours away so we relied heavily on his word. They were only willing to come down $500 but we were still interested in purchasing it. When we arrived at the dealership lot and went to look at the truck, we were extremely ticked off because there was a small dent on the drivers side, a crease on the passenger side on the truck bed and the inside of the truck bed was terribly scratched with a dent as well. We told a salesperson who approached us how mad we were about Tom lying to us and he said "Oh, yeah", then rolled his eyes and shrugged. We told him we drove 6 hours after taking Tom at his word and will not do business with liars and then left. It's sales people and dealerships like that, that give even the honest ones a bad name."
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2005 Chrysler Pacifica Base Used Cars in San Antonio, TX 78222

Fair Deal
$284 ABOVE
Instant Market Value of $6,211

Price: $6,495

Mileage: 114,775

Location: San Antonio, TX 78222

Average time on market: 27 days Certified Pre-Owned: No Transmission: Automatic Color: Gold Description: Used 2005 Chrysler Pacifica Base for sale - $6,495, 114,775 miles
Avg. Dealer Rating: (3 reviews) "bought a car, had a lot of hidden problems. when I advised them, no response. would not recommend them."
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2007 Chrysler Pacifica 4 Dr Touring S Package Used Cars in New Braunfels, TX 78130

Fair Deal
$615 ABOVE
Instant Market Value of $7,285

Price: $7,900

Mileage: 131,850

Location: New Braunfels, TX 78130

Average time on market: 20 days Certified Pre-Owned: No Transmission: Automatic Color: Blue Description: Used 2007 Chrysler Pacifica 4 Dr Touring S Package for sale - $7,900, 131,850 miles
Avg. Dealer Rating: (4 reviews) "took too long to answered my inquiry about the car i was interested in."
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2007 Chrysler Pacifica 4 Dr Touring S Package Used Cars in Boerne, TX 78006

High Price
$1,196 ABOVE
Instant Market Value of $8,792

Price: $9,988

Mileage: 90,476

Location: Boerne, TX 78006

Average time on market: 20 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Gray Description: Used 2007 Chrysler Pacifica 4 Dr Touring S Package for sale - $9,988, 90,476 miles
Avg. Dealer Rating: (3 reviews) "Closed on Saturday?"
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2005 Chrysler Pacifica Touring Used Cars in San Antonio, TX 78222

High Price
$1,298 ABOVE
Instant Market Value of $5,697

Price: $6,995

Mileage: 148,613

Location: San Antonio, TX 78222

Average time on market: 19 days Certified Pre-Owned: No Transmission: Automatic Color: Blue Description: Used 2005 Chrysler Pacifica Touring for sale - $6,995, 148,613 miles
Avg. Dealer Rating: (3 reviews) "The guy who called me back was nice and informative "
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2007 Chrysler Pacifica 4 Dr Touring S Package Used Cars in San Antonio, TX 78228

Overpriced
$2,679 ABOVE
Instant Market Value of $6,916

Price: $9,595

Mileage: 142,000

Location: San Antonio, TX 78228

Average time on market: 20 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Description: Used 2007 Chrysler Pacifica 4 Dr Touring S Package for sale - $9,595, 142,000 miles
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