2011 Mercedes-Benz E-Class in Portland, OR

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2011 Mercedes-Benz E-Class E350 Sport BlueTEC Review
by Les

Great car with the ablility to match fuel mileage of a Mini

This is my second MB, this car provides me everything I want to travel in. While i don't drive long trips (actually) I drive 7 mi to work everday, but when we do travel it is the way to travel. The BluTech diesel gives you the giddy up and go which will suprise you. This weekend, (Apr 11, 2013) we took the family to dinner, had it been just four...

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2012 Mercedes-Benz E-Class E350 Luxury 4MATIC Wagon Used Cars in Portland, OR 97267

Great Deal
$2,413 BELOW
Instant Market Value of $40,408

Price: $37,995

Mileage: 40,581

Location: Portland, OR 97267

Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2012 Mercedes-Benz E-Class E350 Luxury 4MATIC Wagon for sale - $37,995, 40,581 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Multimedia Package, Navigation System, Alloy Wheels
Avg. Dealer Rating: (10 reviews) "Jordan Motorz -- predatory dealership based on lies Recently our Ford Freestar was totaled in a collision and we needed a replacement on a short timescale. Based on previous experience with a Toyota Previa we looked for a used up-scale version of the sequel Toyota Sienna for around $10k. A number of good possibilities appeared on various web pages, but a particularly interesting item appeared on CarGurus: a 2006 Sienna XLE for just under $10k ($9995) with 136k miles and nice amenities. Most importantly, CarGurus indicated the item was underpriced by about $1.7k and therefore a "good deal." Also, the copy presented from the seller indicated extensive work to bring the vehicle up to reasonable specs, such as replacing the timing belt, water pump, belts, pulleys, all fluids and coolant flush. I expressed our interest on the CarGurus page on a Friday AM and received an email response that afternoon from Mark Booth at Jordan Motorz that the car was still "in inventory" and to contact him which I did. One question we had up front was a way to get the car inspected by an independent mechanic. Mark Booth said that they provided a 48-hour waiting period after signing when we could get the car inspected. If a problem came up they would either refund or fix the problem at their expense (the number $500 was given as an example). We decided this deal was worth pursuing. The next day we proceeded to Jordan Motorz and asked for Mark Booth. We were told he was "with another customer" and waited for about half an hour. We were then told the van was being brought into the showroom (high tech with lots of spotlights to make things look pretty). We spent a lot of time privately going over the van details, including functionality of powered features, interior dimensions and general condition. After we were clearly done with this process we were approached by a different person who explained that this was a family business and we did not need to interact with Mark Booth. It turns out the "family" consists of three Yasin brothers, the principal being Ashraf Yasin shortened to "Ash." We were then speaking to a different brother. We arranged for a test drive and took it onto the freeway and neighborhoods. The basic functions seemed OK. Upon return we discussed the situation further privately and finally concluded that modulo the mechanic inspection this was a good deal and we should proceed. We signaled that we were ready to sign after the more than two hours of waiting and deliberation. Then interesting things began to happen. The Yasin brother in attendance explained to us (2-1/2 hours into the proceedings) that there was a problem with signing. We were told the tires and wheels on the van had just been replaced and the managing brother Ashraf was demanding $1000 over the web-listed price (that we were responding to) before they would sell. We looked at one another and simultaneously said "bait and switch." We demanded to speak to "Ash" who arrived and started to give us an elaborate song and dance. When pressed for details he explained that the change had been made the previous afternoon (we were shown that the CarGurus page had changed at 4 PM, after I had contacted "Mark Booth" and he acknowledged my interest in the "item in inventory"). Then came the question from me why such a change was necessary, and there was basically some extended mumbling in a very belligerent tone as though we were being rude to question "Ash". We discussed this privately and decided to go ahead anyway given our considerable investment in time by then, the positive features of the van and the immediate need for a vehicle. The signing was completed and we drove the van home. Looking the van over in a context with normal lighting we observed that there were scuff marks on the wheels consistent with about 136k miles of reasonably careful driving. The tires were indeed new-ish. I checked the CarGurus page and noted that the van offer had already been removed. But I had saved the original page Thursday evening and it appeared to have been posted 13 days previously. I retrieved the several high-def views of the car that featured the tires and wheels. The images corresponded exactly to what is currently on the van. We concluded that the story about the new tires and wheels was a lie. Having decided to buy the advertised item after much deliberation we were scammed into paying another $1k over list. On Monday we took the van to a competent auto service shop where a skilled mechanic spent 2-1/2 hours going over details. Major items from his report: (1) The engine computer had been reset and was not in a "ready state" (not sufficient time yet to asses the state of various engine components, why?), (2) the steering rack is leaking, (3) the rear shocks are worn out, (4) one of the axle seals is leaking (5) transmission and power-steering fluids need replacing, (6) there is no oil service sticker, (7) the need to replace the timing belt is not evident since it was already replaced in the recent past according to stickers on the engine. There were several other less-serious issues. The shop estimated the total cost for repairs would be $1.5-2k. I immediately called "Ash" and read off the main items, confronting him also with the tires/wheels scam. I pointed out that his advertising text including "replaced...all fluids" was contradicted by our mechanic. He attempted to convince me that "coolant flush" and "all fluids" meant the same thing. There followed five minutes of belligerent invective translating to "how dare you," that he was losing money, that it was all in his spread sheet, that the wheels now on the van were "much better" than what he replaced and so on. He then asked me what we wanted and I said return of the scammed $1k and work done on the two most-important items on the list: the steering rack and axle seal leaks. There came more belligerent invective with several contradictory offers including buying the van back, taking it to an outside mechanic for further testing, to a Toyota dealership, etc. I pointed out that at two points in negotiations (Mark Booth, other Yasin brother) we were assured of a response to any items found by a mechanic within 48 hours. I was informed that among the many things we had signed on Saturday was a waiver excluding any such responsibility. I then explained to Ash that in light of his response I would be placing negative reviews on various web pages. He replied that that would be slander against him personally. I didn't bother to point out that slander involves false statements, not valid criticisms. I then terminated the call. Immediately after the first contact with Mark Booth I Googled Jordan Motorz to read some reviews. What I found on a few links seemed to be very positive: e.g. Facebook, cars.com each with many five-star ratings which seemed reassuring. But I didn't dig deep enough; there seems to be a lot of anger out there. Better Business Bureau gives Jordan Motorz an F rating (the lowest) based on 11 complaints filed against the company that were ignored or not resolved. Some examples: "Paid $5950 cash for a Land Rover. Within three weeks we found out it needed 3000-5000 in repairs while having another $300 service done. No return calls. ... We have proof they lied." "I got a vehicle from them, it immediately needed engine replacement, I was told by a manager that they knew of an existing problem.... My mechanic has reason to believe oil stabilizer was put in it to quiet the noise, something was done, because there was no way the damage that was on the vehicle was caused by me driving it. ...this just shows me that these people are very shady and have poor business ethics." Scambook: "Information about Jordan Motorz, 18501 SE McLoughlin, Portland, OR was first submitted to Scambook on Oct 09, 2011. Since then the page has accumulated 2 consumer complaints. On average users reported $2000.00 of damages." yelp.com/biz/jordan-motorz-milwaukie: Majority of reviews very negative and describe various forms of scamming. Almost 100 such reviews. Oregonlive.com: Many one-star reviews describing similar experiences with scamming and hidden problems, but also a number of five-star reviews describing the opposite. A pattern emerges in the reviews in which one group of consumers is impressed with this dealership and another group is outraged, reporting lies, scams, contemptuous treatment and losses of thousands of dollars in typical cases. I conclude that Jordan Motorz is a two-tier operation. The upper-tier inventory appearing in the showroom consists of high-end sports cars and luxury items costing $50-250k (Ferrari, Rolls Royce, Lexus, Mercedes, Audi and BMW sports cars etc). Buyers of those items seem to be well treated (but such buyers may not be particularly worried about a few thousand dollars here or there). The lower-tier inventory is some fraction of vehicles accepted as trade-ins for upper-tier purchases which then sell for $10-50k and are kept on a lot outside the showroom. At least some sales of those items appear to be rigged to obtain 10-20% beyond the actual vehicle value by scamming, and that appears to happen frequently based on the large number of negative reviews actually appearing on the web."
http://static.cargurus.com/images/forsale/2015/06/09/01/11/2011_mercedes-benz_e-class-pic-7815272512637997383-152x114.jpeg

2011 Mercedes-Benz E-Class Used Cars in Wilsonville, OR 97070

Good Deal
$3,367 BELOW
Instant Market Value of $36,866

Price: $33,499

Mileage: 37,712

Location: Wilsonville, OR 97070

Average time on market: 38 days Certified Pre-Owned: Yes Transmission: 7-Speed Automatic Color: White Description: Used 2011 Mercedes-Benz E-Class for sale - $33,499, 37,712 miles with Alloy Wheels
Avg. Dealer Rating: (11 reviews) "The dealer listed a vehicle that was not available for sale to lure in prospective buyers."
http://static.cargurus.com/images/forsale/2015/07/13/09/58/2012_mercedes-benz_e-class-pic-7079538277639474608-152x114.jpeg

2012 Mercedes-Benz E-Class Used Cars in Portland, OR 97267

Good Deal
$3,828 BELOW
Instant Market Value of $33,823

Price: $29,995

Mileage: 26,222

Location: Portland, OR 97267

Average time on market: 44 days Certified Pre-Owned: No Transmission: Automatic Color: Arctic White Description: Used 2012 Mercedes-Benz E-Class for sale - $29,995, 26,222 miles with Sport Package, Bluetooth, Backup Camera, Sunroof/Moonroof
Avg. Dealer Rating: (10 reviews) "Very helpful, but shipping a car to Houston, was more than I could afford."
http://static.cargurus.com/images/forsale/2015/05/25/21/12/2012_mercedes-benz_e-class-pic-8049819738693762557-152x114.jpeg

2012 Mercedes-Benz E-Class Used Cars in Wilsonville, OR 97070

Good Deal
$3,584 BELOW
Instant Market Value of $37,384

Price: $33,800

Mileage: 20,424

Location: Wilsonville, OR 97070

Average time on market: 44 days Certified Pre-Owned: Yes Transmission: 7-Speed Automatic Color: Silver Description: Used 2012 Mercedes-Benz E-Class for sale - $33,800, 20,424 miles with Alloy Wheels, Sunroof/Moonroof
Avg. Dealer Rating: (11 reviews) "The most Excellent professional car buying experience we have have had!!!!! "
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2011 Mercedes-Benz E-Class E350 Coupe Used Cars in Hillsboro, OR 97124

Good Deal
$1,786 BELOW
Instant Market Value of $30,736

Price: $28,950

Mileage: 35,000

Location: Hillsboro, OR 97124

Average time on market: 37 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2011 Mercedes-Benz E-Class E350 Coupe for sale - $28,950, 35,000 miles with Sunroof/Moonroof, Wood Trim Package, Navigation System, Appearance Package, Bluetooth, Premium 2 Package, Backup Camera, Trim Package
Avg. Dealer Rating: (3 reviews) "Did not end up buying but dealer was very responsive"
http://static.cargurus.com/images/forsale/2015/06/16/06/31/2012_mercedes-benz_e-class-pic-2807901844854102920-152x114.jpeg

2012 Mercedes-Benz E-Class Used Cars in Portland, OR 97225

Good Deal
$2,615 BELOW
Instant Market Value of $37,605

Price: $34,990

Mileage: 19,157

Location: Portland, OR 97225

Average time on market: 44 days Certified Pre-Owned: Yes Transmission: Automatic Color: Silver Description: Used 2012 Mercedes-Benz E-Class for sale - $34,990, 19,157 miles with Premium 1 Package, Backup Camera, Sunroof/Moonroof, Aluminum Wheels, Navigation System
Avg. Dealer Rating: (25 reviews) "Called me right away about the X5 I had asked about. I had changed mind to an X3, but the saleswoman was perfect amount of helpful, not pushy."
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2011 Mercedes-Benz E-Class E350 Sport Used Cars in Portland, OR 97225

Fair Deal
$1,066 BELOW
Instant Market Value of $26,215

Price: $25,149

Mileage: 56,421

Location: Portland, OR 97225

Average time on market: 34 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2011 Mercedes-Benz E-Class E350 Sport for sale - $25,149, 56,421 miles with Sunroof/Moonroof, Aluminum Wheels
Avg. Dealer Rating: (14 reviews) "they responded and were ready to help , but I found out the veh. wasn't correct as far as weight for my RV to tow ."
http://static.cargurus.com/images/forsale/2015/06/16/06/31/2011_mercedes-benz_e-class-pic-4821827404359399776-152x114.jpeg

2011 Mercedes-Benz E-Class Used Cars in Portland, OR 97225

Fair Deal
$778 BELOW
Instant Market Value of $30,768

Price: $29,990

Mileage: 46,123

Location: Portland, OR 97225

Average time on market: 38 days Certified Pre-Owned: Yes Transmission: Automatic Color: Silver Description: Used 2011 Mercedes-Benz E-Class for sale - $29,990, 46,123 miles with Sport Package, Sunroof/Moonroof, AMG Sport Package, Navigation System, Alloy Wheels, Premium 1 Package, Backup Camera
Avg. Dealer Rating: (25 reviews) "Wrong year car. Constantly calling me about cars I wasn't searching for"
https://pictures.dealer.com/m/mercedesbenzofwilsonvilleor/0294/39e783a1b09d58c2bcd37648764f6b3ax.jpg

2011 Mercedes-Benz E-Class Used Cars in Wilsonville, OR 97070

Fair Deal
$739 BELOW
Instant Market Value of $30,998

Price: $30,259

Mileage: 31,209

Location: Wilsonville, OR 97070

Average time on market: 38 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Gray Description: Used 2011 Mercedes-Benz E-Class for sale - $30,259, 31,209 miles with Sunroof/Moonroof, Alloy Wheels
Avg. Dealer Rating: (11 reviews) "No follow up on arrangment made by salesman. Just was told he was fired.No call back from anyone."
http://static.cargurus.com/images/forsale/2015/07/18/15/34/2012_mercedes-benz_e-class-pic-1200482530792711249-152x114.jpeg

2012 Mercedes-Benz E-Class Used Cars in Portland, OR 97225

Fair Deal
$686 BELOW
Instant Market Value of $32,676

Price: $31,990

Mileage: 47,331

Location: Portland, OR 97225

Average time on market: 44 days Certified Pre-Owned: Yes Transmission: Automatic Color: Gray Description: Used 2012 Mercedes-Benz E-Class for sale - $31,990, 47,331 miles with Sunroof/Moonroof, Aluminum Wheels
Avg. Dealer Rating: (25 reviews) "Was assisted by Jason. Superb service."
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2012 Mercedes-Benz E-Class E350 Sport Used Cars in Portland, OR 97232

Price: Negotiable

Mileage: 41,046

Location: Portland, OR 97232

Average time on market: 39 days Certified Pre-Owned: No Transmission: Automatic Color:      indium Gray Metallic Description: Used 2012 Mercedes-Benz E-Class E350 Sport for sale , 41,046 miles with Navigation System, Bluetooth
Avg. Dealer Rating: (1 review) "Very helpful"
http://static.cargurus.com/images/forsale/2015/07/30/21/23/2011_mercedes-benz_e-class-pic-7293060843966541499-152x114.jpeg

2011 Mercedes-Benz E-Class Used Cars in Salem, OR 97301

Price: Negotiable

Mileage: 44,125

Location: Salem, OR 97301

Average time on market: 38 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Grey Description: Used 2011 Mercedes-Benz E-Class for sale , 44,125 miles
Avg. Dealer Rating: (10 reviews) "I bought my car from them. They made it very easy. It was a great deal, the car was in great shape, and they were very businesslike and quite accommodating."
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2011 Mercedes-Benz E-Class Used Cars in Portland, OR 97225

Fair Deal
$39 ABOVE
Instant Market Value of $32,951

Price: $32,990

Mileage: 17,116

Location: Portland, OR 97225

Average time on market: 38 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2011 Mercedes-Benz E-Class for sale - $32,990, 17,116 miles with Premium 1 Package, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
Avg. Dealer Rating: (25 reviews) "The info I received was ver helpful"
http://static.cargurus.com/images/forsale/2015/06/23/23/06/2012_mercedes-benz_e-class-pic-2883010909209787102-152x114.jpeg

2012 Mercedes-Benz E-Class Used Cars in Portland, OR 97225

Fair Deal
$392 ABOVE
Instant Market Value of $33,598

Price: $33,990

Mileage: 42,062

Location: Portland, OR 97225

Average time on market: 44 days Certified Pre-Owned: Yes Transmission: Automatic Color: Silver Description: Used 2012 Mercedes-Benz E-Class for sale - $33,990, 42,062 miles with Premium 1 Package, Sport Package, Backup Camera, Sunroof/Moonroof, Aluminum Wheels, Navigation System
Avg. Dealer Rating: (25 reviews) "good"
http://static.cargurus.com/images/forsale/2015/06/22/10/18/2010_mercedes-benz_e-class-pic-7925848364825878795-152x114.jpeg

2010 Mercedes-Benz E-Class E550 Sport Used Cars in Portland, OR 97267

Fair Deal
$326 ABOVE
Instant Market Value of $23,651

Price: $23,977

Mileage: 86,672

Location: Portland, OR 97267

Certified Pre-Owned: No Transmission: Automatic Color: White Description: Used 2010 Mercedes-Benz E-Class E550 Sport for sale - $23,977, 86,672 miles with Sport Package, Leather Seats, Sunroof/Moonroof, Navigation System, AMG Sport Package, Premium 1 Package, Bluetooth, Premium Wheels, Premium 2 Package, Backup Camera, P1 Package, P2 Package
Avg. Dealer Rating: (2 reviews) "Great customer service. Few problems with car right off the lot, like blower motor for heater/ac. Also a break light and high beam light out.and the key remote didn't work. I talked to them the same day and they are taking responsibility and fixing everything for me without charge. After extensive research I feel their cars are about 500-1000 over real market value with everything into consideration, but so is every other dealer in Portland. In the end I would recommend Cascadia Motors. They seem to be on the more honest side of retail, and they are helpful and very responsive to any concerns. I signed an as is contract and they are still fixing things for me after leaving the lot."
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