Mazda dealerships near me (Gaithersburg, MD)

Tremendously engaged, and very understanding

I was contacted promptly

Initial email exchanges with the used sales manager seemed a bit rude and he was completely unwilling to consider any price negotiations. Still went to check out the car which was very nice. Even with pre-arranged financing, it still took 3 hours to buy the car! They tried several times to get me to do a credit application even though I did not want their financing and the final price was a little over $100 over the quote I'd received by email - they had padded out the title & registration costs claiming I'll get it back if it doesn't actually cost that much. Why would you have to estimate tag & title fees? Those are fixed by the state. They also tried to sell me on a bunch of "protection packages" which would have increased the price of the car by at least 50%. Probably standard procedure in car sales, but it really irked me. Stuff like this is why most people hate the car buying process.

Umar Saiyed, Larry, Paul Ramage, Harnee Villalobos & a host of others were super helpful and supportive. The team did a phenomenal job in providing efficient and effective service. Thank you all!

Very helpful. Knowledgeable on car I was interested in. Responsive.

Had an appointment to go test drive and they had already sold it and didn’t bother calling me before I got there. Used car manager acted like he didn’t know who I even was although he called me that Friday to tell me oh you are going to like it. They had my number and that could have saved me a trip. Rude