Chevrolet Dealers Middle Village, NY

"They guys are shady. I contacted a sales person, made a deal over the phone, told them I would come pick it up and gave the sales person my credit card to hold it. They sent my bank a buyers sheet with a price we didn't agree upon when I called the salesman he wanted to know where I got that price I told him cars.com he then said he would talk to his manager and then told me it was a typo but they would honor the price. But they would never send the a buys sheet to my bank after that, they did not use my deposit to hold the car and regardless of how many times I ask them to send the paper work to bank they pretended not to know what I was talking about. when I got a hold of a "manager" he told me I took to long to get the car and it was sold. Yes I live about 175 miles away, yes my daughter had unexpected surgery and yes I called and told the salesman this and offered more money to hold the car and he said not to worry that Hawthorne Chev was a big dealer and would hold the car. I guess they got a better deal but at least they could have called and told me they couldn't hold the car. Very unprofessional and I know because I've worked in the car dealership business and just because I'm a woman doesn't mean I can't smell a rat when it's under my nose. "

"Great dealer"

"Very nice experience, David was a cool relaxed guy, didnt pressure us into anything we didn't want to do and made it that much easier for us to buy a car from the dealer."

"responded right away"

"Very responsive."

"My experience was terrible. I called four times to confirm details of the appointment including getting the car ready. I brought my mechanic. The car wasn't ready. They stalled and hemmed and hawed. When it was finally brought out it was totally different that the pictures and in terrible shape. A total waste of 2 hours."

"They seem like a large organization with too many moving parts, such that no one has a real handle on anything."

"They said that the car has a problem and can't be delivered, but they put the car now with higher price"

"Very poor customer service, left a deposit on a vehicle I really wanted and called at least 10 times and left messages as when I could finish the deal. I went in personally to find out they sold the car on me. "

"Mr.Alex Steshenko was great and very passion with me. I went to buy a Cadillac ESV and he did a great job convincing me to buy a suburban and I'm not sorry that I brought a suburban. Thank you very much."

"They did call and email me"

"I am 72 years old I have purchased a number of cars, Potamkin is by far the very worse experience that I have had with any purchase. they take advantage if you don't know, over price all they want is to sell a car. the service is worse. I would never go back to Potamkin."

"Don't waste your time. I called because I wanted a Subaru they supposedly had. We discussed a price and I asked a few questions. The guy said he had to talk to his manager. I told the guy I needed the car right away! I called himback after a few HOUIRS.. he offered a bunch of excuses saying he kept losing power at the dealership.. did his cell phone go out too? So he told me he would call in 1/2 hour.. after an hour I called back.. he had gone home.. I offered OK I will talk to him tomorrow.. ummm no. he is off tomorrow... I called Honda and bought it there... the end.. 2 days later I had my car.. Avoid this poor poor dealership.. by the way.. the guy never called back after the next day either.. "

"car was online but it was sold"

"bad customer relations. wouldn't recommend them to anyone."