Cadillac Dealers Washington, DC

Showing Cadillac dealers within 25 miles of Washington, DC Edit search

Authorized Cadillac Dealers

1. Lindsay Cadillac 5.3 miles

1525 Kenwood Avenue
Alexandria, VA 22302

(888) 703-8722

Sales:
16 reviews
Service:
2 reviews
"I would never buy a car from this dealership and here is why: In May I expressed interest in a car through Car Gurus. I received a phone message immediate from Tommy. Before I could return the call Tommy called again. I spoke with him and asked if he would be available on Saturday because I may be able to get to the dealership on Saturday. If not Saturday, I could definitely be there Sunday to see the car. Tommy said that they work in teams and if he was unavailable I could talk with the other half of the team (I think the team-mate's name was Chris but I'm not sure - I'll call him Chris in my review). I called back the next day and spoke to Chris about my plans to come see this particular car on Saturday or Sunday. He seemed fairly uninterested about when I was coming, I spoke to Tommy on Saturday and said I would be unable to come until Sunday. I told Tommy I would contact him Sunday morning before I left for Alexandria. On Sunday morning I called and left messages and sent an email and heard nothing. Apparently the dealership didn't open until noon; however, the team never told me they wouldn't respond to any messages on Sunday morning. I drove 60 miles to the dealership. I was in a rental car because someone (without insurance) rear-ended my other car and I was forced to buy another car. I was already out money and time because of the accident and spending my money on gas and spending my time looking for another used car was not at the top of my list of things to do on Sunday. When I arrived at the dealership shortly after 12 noon, there were 2 car salesmen standing at the reception desk. I asked for Chris or Tommy. They said Tommy was not there and that Chris was busy with a customer and asked if they could help me. I said I was there to see a particular car and they informed me that the car had been sold the day before. I said that I had not received any messages that the car had been sold. The two salesmen said that the dealership had been very busy on Saturday and Chris and Tommy were probably too busy to contact me. I was not happy and asked to speak to Chris. The salesmen basically protected Chris and wouldn't let me talk to him. They rather rudely stated that it's first come first serve when it comes to buying a used car. I re-stated how unhappy I was that I had driven so far and that the car had been sold. The two salesmen told me that they had plenty of other cars they could show me. I said I was only looking for a particular kind of car. I left but the two salesmen knew how incredibly upset I was that I had not been contacted about the car being sold. Miracle of miracles there was message on my answering machine from Tommy, time-stamped within the hour that I left the dealership; Tommy apologized that the car had been sold. I'm sure my expression of dissatisfaction at the dealership had nothing to do with the timing of the answering machine message. I suppose it could have been an amazing coincidence. Needless to say my feeling is that car salesmen will do whatever they can to get you to the dealership but don't really care about you as long as they sell the car to someone. Sadly, this attitude was not unique to this dealership in my search for a car and it's why used car dealers have a less than stellar reputation. If I had even gotten an apology or a hint of an expression of sympathy from the two salesmen at the reception desk, perhaps I would have left slightly (only slightly) happier. I was fortunate to find the car I was looking for from a dealer who was above board. "

2. Capitol Cadillac Company 10.1 miles

6500 Capitol Dr
Greenbelt, MD 20770

(240) 297-1685

Sales:
2 reviews
"Excellent "

3. Moore Cadillac 24.3 miles

25450 Pleasant Valley Rd
Chantilly, VA 20152

(855) 463-5308

Sales:
8 reviews
"Told them our needs, and wants. I told them we couldn't come in unless the deal was set. Our salesman told us everything was set and to come on in. It was an hour and 30 minute drive. When we got there we were sent with a different sales man then I was working with, who had no idea what we were even there for, the car was extremely dirty, test drove the car, pieces on the grill were missing, position controls on the peddles were not working, and then we were told that we would have to come up with a huge down payment when the deals was supposed to be no money down. They offered me $4,000 less than NADA for my trade in. Really bad customer service and we were lied to. Not happy won't go back."

4. Waldorf Chevrolet Cadillac 18.4 miles

2298 Crain Hwy
Waldorf, MD 20601

(301) 645-7000

Sales:
5 reviews
"I didnt know I would have to go thru a toll to get to them, secondly I was trading my car and they didn't even tell me what they would give me for it, and third the whole eperience was just a waste of time all together. "

5. Jim Coleman Cadillac 11.4 miles

10400 Auto Park Avenue
Bethesda, MD 20817

(301) 469-6600

Sales:
4 reviews
"Professional, quick and efficient."
Show all 6 dealerships

Dealers With Used Cadillac Inventory

1. Snap Car Buying 24.2 miles

25395 Pleasant Valley Rd, STE 170
Chantilly, VA 20152

(855) 954-1717

Sales:
18 reviews
"Dealer was great. Picked me up at my hotel. Had the paperwork ready. Out and on the road quickly. Would work with them again."

2. Elite Auto Brokers 20.8 miles

8042 Cessna Ave
Gaithersburg, MD 20879

(877) 980-6210

Sales:
40 reviews
"Overall they responded quickly to my inquiry but when it came time to negotiate it was not all that pleasant. I decided not to do business with them."

3. DARCARS Pre-Owned Auto Park 13.6 miles

3110 Automobile Blvd
Silver Spring, MD 20904

(888) 726-2539

Sales:
7 reviews
"the staff is excellent! the whole experience was great!"

4. Criswell Chevrolet, Inc. 20.4 miles

503 Quince Orchard Rd
Gaithersburg, MD 20878

(877) 743-5013

Sales:
39 reviews
SprtBasScc
"they had wonderful customer care"

5. Waldorf Ford 18.6 miles

2440 Crain Hwy
Waldorf, MD 20601

(888) 709-3528

Sales:
4 reviews
Service:
2 reviews
stanfordwr
"instant response and follow up ...... chose another vehicle"
Show all 118 dealers

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