Acura Dealers Louisville, KY

"The dealer set up a meeting with me to purchase a car on Thursday the 11th. We corresponding all day Thursday and agrred for me to drive to Louisville on Saturday the 13th to close the deal. Later around 8:39 or so the same eving i got an e-mail saying the car was sold. I was never contacted about other buyers getting that car. I was never told that I should have the car held for me or that I should put some money down on it to hold the car. I asked for someone to expalin to me what happened but I got no response from the dealer after two whole days of trying to contact them. All of my e-mails eventually started coming back to me saying my messages are now all "Undelivierable." Still to this day I have not heard back from this Acura dealership after asking for a simple reason as to what happened. I have lost "ALL" respect for this dealership and have expressed my feelings to many others that I know. All of my freinds and contacts have said they will never buy an car from Acura At Oxmoor in Louisville. "

"They did respond with email. I didn't have time to respond. Then I got a Rep who was trying to call and leave a nasty voicemail for her boyfriend. I wasn't sure it was the dealer until the same number called again following up on the email. Their reps need to pay more attention to what they are doing."