2020 Volkswagen Jetta en venta en todo el país

Scheduled appointment for next day. I get confirmation text from dealer next morning, drive to dealer (40miles away). And they told me SUV has been sold.... I get that you need to sale your vehicles, but save customers time by letting them know. Complete BS.

Car is listed for 7800. Called the dealer and asked for an out the door price. Dealer states we dont give out the door price over the phone. Then states we have doc fee and tax and license. I used DMV calculator and estimated price with tax and license would be about 8500. Ask the dealer do we have a deal? Dealer says, i cant do 8500. I wouldnt take your buisness here. Sounds lkke youre in store for a bait and switch job with a lot of tacked on fees.

They said they’re going to call in the morning and they agreed to a deal. Since they didn’t call back we called in and they said car was sold out. They only care about money. BS customer service. So

To hi fees

I set up a time with someone that contact me to go check out a suv from them And I am guessing did not let their coworker know about it. And had the car sold out form under me. And didnt get a texts or email from that salesperson saying sorry or anything. I will not be buying or telling one about them.

Although I didn't buy the vehicle from them, they were very open and transparent with me. I'd definitely consider buying from them.

Wonderful no-hassle experience. Highly recommend Mr. Fred Ford. He is very knowledgeable and helpful.

Great response. Tks

Fred was very helpful and treated us like family. We didn't end up purchasing from them because of they wouldn't put an offer on my trade in, which was odd and complicated our experience, but if you're not looking to trade in then I'd recommend them.

They was real professional

A man called me and invited me to come out to see truck. I trying to sale my car first.

Dealer made contacts and was interested in earning my business.

I was greeted upon my arrival and able to test drive a couple of friends.

Tim and Michael answered all my questions and got us out the door with our car expeditiously!

their reply was quick and positive, I did consider purchasing the vehicle. However, decided to put off any purchases after the holidays. will consider using Avis to purchase a vehicle. very positive interaction

Alley was has the best customer service skills I’ve seen in a long time.

Tim responded immediately and we made an appointment for a test drive for the next day. He had the car ready for us and it proved to be what we were looking for. The sales transaction handled by Mike was smooth and easy, and he was very accommodating beginning to end.

Salesperson Fred and manager Mike very patient and very helpful with assisting our family in choosing a good, dependable used car.

If you want to run around in circles then this is the place to be. The managers were less concerned and I was having to call and get follow up information myself. Extremely disappointed with this place. Seemed as though everyone was inexperienced. I will say the salesman was friendly but other than that a complete waste of time.

Nice

Very accommodating...

This was the most pleasant experience. I was treated with respect. The whole experience was stress free. They treated me as if were their only customer. I received a great deal. They went the extra mile to make this a great experience. Thank you John, David, & William.

Great experience. Paid price advertised on CarGuru’s and they offered me way more on my trade-in than another dealership well-known for buying your car even if you don’t buy theirs. Avis worked directly with my lender so I could finish my loan paperwork at the dealership. This is a very small dealership with a small staff, and they are BUSY! We were in and out with trade in accepted and keys in hand in 2 hours.

Great car buying experience. No pressure, negotiating, or sales tactics. I test drove a car on Monday, sent over the necessary information via phone/email on Wednesday, then showed up and signed the paperwork that afternoon and drove away in a new car. The sales price listed online was the final price I paid (plus sales tax) and it was below market value. The sales associate was honest and straightforward, which is much appreciated.

Very nice people Feel like a family!!

Friendly and responsive.

Excellent

A great one of a kind dealership!

Excellent!

They contact me right away,...I have not had time to go and see the suv yet,....but they answered me very well my fist questions.

Was very friendly and helpful. Although I did not qualify this time, it was explained to me when I should consider car shopping again.

Originally contacted me but only wanted to talk over phone instead of answering one question via email..

Ben was awesome. Smooth deal, great price! I love my new car!

Very responsive, sent me live video of the vehicle. Good service, just found a the same vehicle cheaper at another dealership. I would recommend them to others.

Very easy to deal with. Bought the car and got a good deal on it. Thanks Mauricio.

Great experience

Excelent

Horrible experience. Dealer lures you in with a really low price, then adds on fees and makes promises they can’t deliver upon. Manager and the sales person assured me they will match and/or beat my banks rate. Turns out, dealer rate was more than double and then the manager along with sales person started to avoid my calls and texts. On top of that, they flat out refused to accept a check from my bank. Seriously?? Avoid this dealership, not worth the hassle and the headache.

Great experience good people

Excellent! I got a car gurus pre approval. Went in and bought this car. I love it. Ben and Basim worked together with us and my wife also baught a 2019 Jeep. There were a couple of items needed, they fixed.

Responded fast. On their website price was 5k more and they charge $899 dealers Fees. When I received call I forgot what was price on car gurus. They ask me to check their website price and offered to waive dealers fees. When I mentioned car guru price. They said they can’t wave any fees on that price.

My experience is everything went well they person was great to me can’t complain about it and I will recommend that dealer

Horrible experience, I spoke to several associates to confirm the car was there to purchase. Made an appointment for noon since I was driving from Orlando (3.5hr drive) to purchase the car. Arrived and they couldn’t find the car. Come to find out it was sold a few hours earlier. Tom and Brian were very neglectful and brushed me off, they pushed a newer more expensive car. I would not recommend going here unless you live close.