2020 Toyota Sequoia usados en venta en todo el país

Sales manager is not helpful he wouldn't come down on vehicle that I'd overpriced and has been sitting on the lot for awhile. Jesus is a very courteous sales member.

They were super nice & helpful. Not pushy at all!

I requested interior pictures since there weren't any posted which I never received. The only thing I received was an email letting me know someone would be in touch with me. A day later, I made another request for the pictures and never received any.

Increased $4000 price after I contacted and asking for non refundable deposit for car which is not even available and marketing on every single platform. Go to other dealerships. Very rude salesman.

Initial response. Scheduled a time to see vehicle. Received notice that it had been sold. Noticed weeks later it was still listed. Currently, the price has been reduced. Sent another response to the new price. Have yet to hear from the dealer. I have stellar credit and plan to purchase private for this vehicle.

"Hana" notified us of availability and took us thru the sales process as best could be expected. Working the process in the sales area is a "cattle car" experience designed to just run 'em through and git 'er done. Frustrating part was realizing that the process took 4 hours! Working with Walser was no worse than other dealers, but still , in over 50 years of car-buying age, I have never found it a pleasant experience. Seems to be the industry norm.

Very professional and helpful.

Good

Disappointed they had the car sold, but still had it online. However they were quick to respond and offer alternatives. We ended up purchasing elsewhere.

Had a great experience. Everyone was friendly and egger to greet you. Got down to businesses and I was on my way back to Eastern Washington. Thank you.

He has contacted me a couple times. I'll be trying to make arrangements for the pickup to be brought to me. So far that's itb

Good follow up

They got right back to me, and are still in contact with me about a different vehicle.

Selling price shown on Cargurus and the dealer’s site was $8000 less than what they were willing to sell the vehicle for. Dealer informed me of this as I was preparing to put a deposit down for purchase.

As an out of State buyer honesty and integrity serve to gain a customer's confidence and business. Brice was friendly, knowledgeable, and quick to respond to any questions. The dealership went out of there way (IN 10° WEATHER) to provide additional pics requested of the underbody and frame. They disclosed any and all would be flaws of the vehicle. Buy here with confidence knowing you'll be treated right. I have pinned the dealership for consideration in all future vehicle purchases.

Was helpful with the follow up items after my purchase

attentive salesman on both Chevrolet and Dodge lots and great service advisor (Ted Smith)personnel at Chevrolet lot

Had a great experience so far. Bought a truck for my son to drive to college

Awesome Service!

Great experience! The car I Looked at wasn’t available but they were Able to get us into something better!!!!

I had an excellent experience with Ourisman Chantilly Toyota. The service and attention I received made my purchasing a vehicle enjoyable. I would definitely continue sharing my experience with my family and friends just in case they are looking for a new vehicle.

Dealer you can trust

The dealer contacted me in time. Didn't buy the car because the quotation from the shipping company to ship co Colorado was too expensive.

They would not work with you on he price, in fact they raised the price. The front brakes are bad the calibers are within a quarter of inch of touching the rotors " Just passed inspection" they inspected it. Their was engine parts not reinstalled and when they asked me if I wanted to take a test drive their was no gas in it. Consumer beware around this dealership, don't waste your time!

Everyone was nice and patient and very knowledgeable. My salesmen Mario was excellent he made what could have been a stressful situation smooth sailing.

The dealer adds on unnecessary fees and taxes. First, they added over $6000 to the price of the car, then when I said that I was uninterested, they took off $1000 dollars which is still too high. The price of the car went from $34,000 to $40,000! That’s insane.

Very good

Responsive, attentive, and helpful. I have not yet purchased a vehicle but I will definitely work with them when I decide to do so.

Dealer was responsive. I found a vehicle closer to home, so did not pursue this one.

“Even though I didn’t end up buying a car here due to personal reasons, they were very professional and a joy to deal with.”

Great buying experience

Scam alert: Bait & switch pricing, unprofessional sales manager, complete lack of transparency regarding OTD pricing. Beware the “EcoBlock” pricing at an extra $1,300. You can’t decline it, and they don’t disclose it in their listings. This is the sketchiest, most poorly operated dealership I’ve ever encountered. Not BBB accredited, beware.

Jeff is a good dealer he is honest . Straight forward and sold me a great car with low milege. For a great price.

Very corteous people

They make you go and then change the price, do not trust these people, I do not know how are they in business, make me drive 40 minutes and then they want double what they advertise, I confirm before drive there and they say is try the price but when I arrived they ask a different one like $7500, beware of this people.

Responsive.

After several emails, I still have no answer to my questions regarding a vehicle. I keep getting the same generic/robotic email response to schedule an appointment. I will only schedule an appointment if the vehicle has all the features I want, not customer service friendly at all. I despise the pushy, bait and switch car sales vibe I'm getting, that's why I do my shopping online. My experience so far? Not a very good one.

Fast responses!

They were prompt in getting back to me and very helpful

I requested some information a this car and was told by Meghan that she will look into and get back to me. Never heard back and two days later i get an email from Car Gurus it was sold. I would never by a car from Victory Toyota the way I was treated.

Excellent communication!!!

Victory Toyota listed a 2019 Toyota as “Factory Certified Pre Owned.” Just when we were ready to sign a contract they said, “Oh, it’s not a certified car.” They weren’t remorseful one iota and offered no concession for their mistake which of course I don’t believe was inadvertent. Just the usual tactics at play here: used car dealer will say anything to strongarm a sale, at the expense of honesty and integrity. Shame on you Victory.

Courteous and timely

The staff was very friendly and helpful

Terry and Ruben were a great help. I’ve been driving my Prius for a couple weeks now and I am completely satisfied. I got a great deal, And also bought a warranty for peace of mind. These guys kept there word in getting me a new headrest when there was a problem with the old one. Great car buying experience for me! Thank you you guys, hopefully I can deal with them for my next buy.