2020 Kia Soul en venta en todo el país

Got back right away the second time they got this style truck. I had to call them the first time a week after I sent my information and by them the truck had sold

They were fast and eager to sell. I didn't have the money ready, but were informative. Would recommend them to anyone.

Mark at Vann York was very helpful. In fact I purchased the truck over the phone and they delivered it, due to my work schedule.

I purchased an Odyssey from Mass Auto World in July. They were very easy to work with and the process was smooth and uncomplicated

Great customer service, excellent price I would definitely refer to a friends.

The dealer was polite and helpful.

They answered my questions. We didn't make a deal but they were most helpful.

Responded!

They was very polite when they called but I have not yet got to make it in

I wanted to buy this vehicle and he refused to give me a price over the phone...even though pricing is on the website I asked for a contract to purchase and was told that I had to be there in person. I explained that I am out of state and had an auto transporter ready to pick up.....they still refused

Not a nice experience with this car dealership . If you are interested in a car you have to add $4500 to your budget for warranties that are NOT OPTIONAL . Plus they don’t keep records of their calls with future customers, they call you multiple times, regardless of whether you made it clear that you are not interested in the car any more .

The price listed when I made my appointment was two thousand ($2000.00) less than the one now listed. They refused to honor the price Cargurus had listed for this car when I made my appointment. The GM said they honor only the price they had on their website not Cargurus.

I received a text that asked if it would be alright for them to contact me. I answered YES, haven't heard from them since. It's hard to give a rating if I haven't had the chance to speak with someone.

Call was courteous, but upon the call I found the car was a color I was not interested in. It was not listed in the notice on CarGurus. The car has since sold.

Everyone is very nice , they go above and beyond to help you . Very good experience....very good people

Very disorganized. Could not find keys to the two vehicles we wanted to test drive but miraculously found keys to a comparable vehicle that was $3,000 more. Bought a vehicle with less miles from a competitor

We did not purchase our car from here but they were very professional and extremly helpful to us.

After I submitted an offer I was told they would not negotiate, and that a manger would reach out to me . The next day a sales man tried to contact me to set up a test drive, I responded and no one reach back out . I'm disappointed due to the fact I have purchase from them before and this time it seemed as if the were unprofessional .

Quick response and friendly. They ran my credit even though the vehicle I was interested in was on hold for sale to another customer.

Helpful and easy to work with

Made it super easy but they should hire a new detailed

Very timely response. Interested in helping us find the right vehicle. Attentive but not high pressure.

Fast response to my questions. They checked back on my interest regularly.

Very professional, but not pushy at all. Supportive and an awesome overall buying experience

Great overall experience. From getting a response from the owner Yevi to dealing with Lana the finance manager, The whole experience was pleasant. The facility is really nice and clean, friendly staff and 100% honest. Rare to find and I’m glad I did.

Very excellent service professional and knowledgeable. Great team there...

Extremely poor communication. Very difficult to get replies. Filled out a credit application with $22000 down, was told it was processing on Friday. They sold the car to someone else over the weekend without even notifying me. I called Monday & they just told me it was sold to somebody else. Probably my worst car dealer experience yet. Avoid!

They replied back to me quickly.

I had a nice experience. Very helpful.

Quick response from the dealer. I was too slow

Very pleasant sales personnel.

Good

A mess. No one really knew what was wrong with the vehicle. Finally it was a steering issue. The car still is not available. Ended up buying another in a different location.

I would give them zero stars if I could . After my husband called them they asked where he was, he said Pennsylvania. They said they only sell to Florida. I called because we have a vacation home in Florida and that’s where the car is going and they disconnected me three times, I sent them and email and they never responded I then had a friend who has his own car dealership cal them and they told him they would call me the next day. They never called. They suck.

Sent a text, I responded and never heard back from them

Dealer did not want to do business with out-of-state customers.

Great

They add a boAt load of fees on top of asking price. A processing fee, application fee, reconditioning fee, and a detailing fee that doesn’t included taxes and tags.

Jay is phenomenal and stayed in constant contact

The car had a clean car fax and is priced fairly, however, I learned they charge a rather high “administration” fee, so even if they come down in price, they still get that money from customers. This changed my decision to buy the car.

Kind people.

People at the dealer were nice and very easy to talk.