2019 Chevrolet Trax en venta en Miami, FL

very bad experience, after driving 20 miles to see the car,when I got there the car was sold and they never let me know

It was a good experience; she explained to me the details for transporting a vehicle to a location near me; I lived to far to purchase the vehicle

Alex was very professional, straight forward on pricing and responded to questions quickly. The pricing there was very good. This experience is the way car buying should be no smoke and mirrors and broken promises.

From beginning to end was perfect. HILDA is a Rockstar! Knowledgeable, helpful, honest, and nice. Usually at dealers it is a nightmare. But HILDA made it very easy and I will buy again when it's time because of her. Delivery of the car was on time and quick, and follow up questions were handled with ease. Thank you very much.

They let me know it was sold the same day I inquired.

Thank you for the follow-up, and only one yet. I do appreciate that your not hounding me. I do intend to purchase a Leaf, but I would prefer to wait until January when I hope that prices will be lower.

My experience was good the salesman kept in contact with me . He was very professional. No complaints

Very helpful very nice

Great communication

Quick response and introduce themselves as the internet manager, asked for my best contact number. Was happy to have my business

No very misleading you see the price above from CarGurus at 16,880 they also had it at 15 and change then the salesperson on contacting me telling me it was vip special at 18,880 bottom line made offer to them over phone 15,000 no dealer fee and just tax and tag I would pay with opinion of financing so they could make more in the deal no call back vey disappointed bait and switch on small print sad and unprofessional

Lou is a good dealer who proposed luxury vehicles in very good condition at reasonable price

They were courteous and very helpful

The entire experience was amazing... I've never been happier with a purchase. The vehicle is absolutely gorgeous & the price was more than great. The dealership went above & beyond to help me. I am so happy. Best thing I ever did! Thank you so much Car Gurus for this Gem!

businesses are not negotiable, but they have good prices and good cars

He was very prompt with getting in contact with me

Very professional salesforce

Nice with quick response.

Very responsive and informative about the vehicle

Information was key for me the sales rep was very professional and told me what I ask of her. Answerd all my questions

Helpful and professional

Responded quickly. Service is very awesome. They make sure you get the best for less.

Very responsive and helpful.

Left phone message when I specially requested test or email so I never responded. If they can’t respect my simple request I’ll take my bus elsewhere

When I called to find out more info, the dealer said they don't do shipping, even though the Car Gurus price said it included shipping. They said they had to stop due to COVID, which makes no sense. I'd think more people would want cars shipped to their door during a pandemic.

Two different salesperson quote me two different prices. The first saleswoman told that the Dodge Journey is was 8100$ with TTL, but when I called the next day Saturday to come to pick up the car. An different salesman told me that the car is now 11330$ Because he had to charge a 1000$ dealer fees, because the car is costing now 8700

Salesman very rude and unprofessional. Vehicle pictured was wrong color, wrong description wrong model

Responsive and friendly

Excellent

Dealer was very quick in contacting me.

Good communication

the young man helping me was nice but not happy with the way they did things wanted him to work with me he left me to walk around lot myself lost finding trucks

Fast internet and email exchange

Great cars, prices & fair

I really wanted to buy the vehicle, willing to pay shipping, no contact once once I said I was

I told two separate people that i wanted to purchase the vehicle and nothing happened i was not contacted again. I called twice after that to talk to the general manager and he did not call me back either. Disappointed !

Worst experience I have had at a dealership. After several phone calls and text messages, when we sat down to make a deal all the numbers changed. The price of the vehicle went up and the trade in value of my car went down, and we never even filled out a credit application. If I could give negative stars, I would. Not a very trustworthy dealership.

Dealer reply asap after first call... not ready to buy yet but I will be going to the store on a future purchase

Very bad customer service. The sales person was very poor on customer service skills. Jordan and Dimitrius hanged up on me right in the middle of a conversation when they were the ones who called me at the first place. The incident has already been reported to the better business bureau.

Very poor communication. All the hidden fees they tag on to the price of the vehicle. A $34000 car became a $39000 car. They advertised one price and won’t even negotiate the price of the car. For such a big dealer very poor customer service.

This dealership is not rated accordingly. It should be at zero star. They add on $1500 dealers fee. It must be a Joey’s Accardi fee! Please don’t waste your time at this dealer

Fast and quick but should fuel Al used vehicle on purchase

Not helpful. Kept saying they didn’t ship finally found the car and said it was no longer available

Helped me with my questions!

Called from out of state and the add says delivered for $699 include in price. When I called they said no delivery and I would have to find a delivery company myself. Then no one would return my phone call, finally I called them back and the price jumped from $10000 to $15000 cause of all the fees and sales tax. This is a scam and don't even bother with them. Pretty cars cheap and scam the whole time dirty dawgs

They need to update there systems they had a deposit on car and didn't let me know after they made an appointment for me to see vehicle I arrive and all they could say was sorry even though they confirmed appt.

Great friendly helpful.

Nothing bad all positive.

I was contacted via e-mail. Called and was given an appointment time. All interactions so far have been quick and easy.

Quick response but did not have the drive train I needed

Very professional service. No hidden charges. So glad I found them and my new car!

Excellent and great follow up

Terrible Terrible waited3 days to get wirer info then said when I called first thing Monday morning they would send info heard nothing called again got text it sold the night before how many dealers are open Sunday night do not deal with these jokers

Great customer service!

Izzy told me dealer add ons (doc fees etc) were $2500. Deterred me totally. Also bonmin advertised on cargurus $499 for shipping to me. He shot that down as well. Said that was not true. What a farce.

Helpful

I finally spoke to someone at this dealership after they ignored the requests I made through CarGurus.com for several days. Despite indicating on CarGurus that they would ship a car out of state, they told me that they don't do that and they'll only sell to someone who comes to the dealership. They seemed confused, disorganized and unsure of their own way of doing business. It was almost like they didn't care whether or not they sold a car.