2014 Jeep Compass en venta en Los Angeles, CA

Great phone etiquette from all I was in contact with. John was super respectful about my reservations when choosing a vehicle. He helped me through the whole process and didn't give me one weird look! Great place

good initial contact but after talking to the Manager and the financing department there was a lot of contradicting information as far as the price, financing and terms for down payment dates etc.... Not a 100% good experience.

They contacted me right away and were Courteous.

I worked with Brian, Toshi, & Pual (finance)... I made a fair cash offer and with some light negotiations we came to terms... all 3 showed themselves professional in every aspect. I would recommend Garden Grove Kia to anyone looking to purchase a vehicle. Overall a fabulous experience!!

they were more than helpful answered all my questions now its my time to act.soon as iam able to get a day to trolly down the hill from Victorville I will let them know have a blessed day

Abby & Bryanna were a great team. Responding immediately to a Facebook ad on a low mileage CPO Optima that looked like new. After researching many dealers GGK was the best price as well.. Working together they made this the fastest purchase I’ve ever made.. Thanks to everyone at GGK especially Abby & Bryanna

He was alsome

No reply to questions posed. Only sent an automated return email to say they received them

Refused to discuss price, vehicle had a prior accident not documented but you can obviously tell by bumper. Seller stated that they sell to dealerships and price increased at least 3,000.00, s better to purchase at wholesale. No, not acceptable.

Great staff very helpful

Contacted dealer, requested a particular make & model. Spoke to Hugo - he told me the vehicle was still there. Advised me to fill out application. A few days later he called back and said the vehicle had title issues and was sent back. He offered me something else. I declined and went somewhere else. Maybe the down payment was to low...I told him I had 1200 - 1500 down. it didn't work out...overall he's very respectful & nice.

Responsive.

Dealership is very sketchy. They couldn’t even find the keys to there own vehicles...

Good

Ok good

Great communication, they answered all my questions. Great customer service.

Just did not have the money for the car. But good customer seevice.

I have only communicated with this dealer via email and Text. Edward has been very helpful.Quick response

Well to start off they ended up selling the car I was going in to look at and they didn’t even bother telling me they just sold it they ASSUMED I wanted another car so yah they made me go out to Montclair from Moreno Valley just to tell me In person they sold the car

Excellent comminuacation

Good low pressure dealer. Fair deal and friendly.

Quick response

Response within minutes!! The long drive was definitely worth it. Max was great during the whole process and I’m glad everything worked out because I’m loving my Mustang!

Was unable to accommodate the time I could come in to view the vehicle. As I am reliant on others for transportation at this time, their schedule could not be coordinated with mine. Unfortunate, but I moved on.

Every thing run smoothly at the time of purchase!

Very friendly and an overall smooth transaction. No hassle and straight to the point. I would definitely do business again if I buy another car.

They sanitized the car before my test drive and gave great customer service.

Excellent customer service! All employees are well informed on vehicles and how car buying works. Helped me go through the buying process and made it extremely simple.

Kind, professional and large inventory. 2 Thumbs Up !

quick response and will work with u

We ended up buying the car from this dealer, however they refused to lower the price and raised the down payment. They also will refuse to allow you to leave the property if you don't get a certain type of insurance. They will however work with you no matter your credit type and financial situation.

Love the quick response.

Good customer services. The price is too high and the car is not clean

Responded

They answer and contact me immediately.. they are great service

I purchased the vehicle and so far had a really great experience with everyone there at Crown City Motors. Thank you CarGurus and Crown City Motors.

Frankie was awesome and super helpful. We came in to look at a Hyundai they had and ended up leaving with it! The car was priced at a great rate and we haven't had any issues! I absolutely love the car! My only complaint is that the car wasn't cleaned very well prior to selling it to us. We had to go get an interior detail because the previous owner had left stains in the car and there was some food left in compartments of the car. Overall I would recommend this dealership!

They were kind informative and overall communicated well regarding the status of the vehicle.

It was great... Very nice helpful people. I love my new Flex.

Excellent

Great

I called, they said it was available. I showed up and the vehicle is not physically there. They had it in a different city in the shop. Disappointed.

They did write me but they didn’t answer my question when I emailed back. I haven’t called them but will have to to find out the answer. (What fees and taxes are due when registering out of state)

Quick response

Great

I wasnt happy to see that they tried to add a security system on the listed price of the car for $1000, especially because the car was probably originally sold with an alarm. So they're trying to double charge for the same alarm that somebody else had bought!

I bought a similar SUV and got a great deal due to this Ad.

Horrible customer experience. When I asked to test drive the vehicle, I was told that I could not unless I was approved for a loan prior to the test drive even that I had precertification prior to going into the dealership.

fast response

Good service very helpful

Contacting them went fine. They didn’t hound me afterwards. This started as a “make an offer” paying, so I made an offer. Then a sales representative sent me the asking price. I responded to which the dealer responded by asking me what I was willing to pay and that was it. We did not reach a deal, so this rating is solely off of contracting them.

Alex was Amazing along with the rest of the folks there, they were all very friendly and Alex even helped me get the best quote for insurance. This was my first time buying a car alone, and doing everything alone, and they made it SUPER easy and they were just amazing and I didn’t feel pressured to do anything, amazing people would definitely HIGHLY recommend this dealer!

This is the car I bought! The dealer was very friendly and professional; it was a pleasure doing business with them. I am very happy with the car; just what i was looking for. Priced right, very clean and low mileage.