Concesionarios cercanos (Woodridge, IL)

Steve one of the Senior Sales Advisors for Bill Kay was my salesman. He was upfront and got me a great deal. If you're going to buy from Bill Kay buy from Steve.....he'll do you right1

The dealership is super friendly and puts customers first! Best on Ogden for sure.

Dylan and Amy sent me the information I requested, I test drove another Challenger and planned to look at there Challenger on Monday unfortunately they sold the car on Saturday. They were both helpful in there follow up and sent me a couple of other cars but I had no interest in them.

I never went to the dealership. I only talked with them on the phone.

The dealership NEVER responded to my inquiry

They stopped responding after I asked if there were any service records.

I went to Castle Hyundai of Downers Grove expecting honesty and transparency. Instead, I experienced blatant misrepresentation. The sales staff assured me that the vehicle was a “non-smoker car.” That statement turned out to be completely false. The moment I spent time inside the car, the strong smell of cigarette smoke was obvious. It wasn’t faint or questionable; it was clearly a vehicle that had been smoked in. Either the dealership failed to inspect the vehicle properly, or they knowingly lied just to make a sale. When you are spending thousands of dollars on a car, honesty about something as basic as the condition of the interior should not be optional. The smell of smoke is extremely difficult to remove and significantly affects the value and enjoyment of the vehicle. Misrepresenting something so obvious shows a serious lack of integrity. This experience left me feeling that the dealership is more focused on closing deals than being truthful with customers.

The sales representative was awesome

Alex, the sales rep was very knowledgeable, patient, and provided excellent professional customer service. Thank you.