Concesionarios cercanos (Waldorf, MD)

Picking the truck up tomorrow

The guys at Car Vault were very helpful and made sure everything was done to make the process as easy as possible. They were very transparent about the value of my trade and about the vehicle that I ended up purchasing. I would definitely do business with them again in the future.

It was a great experience from start to finish. The saleslady was extremely helpful and guided us through the entire process. Everything was completed in just one day, making the car-buying experience smooth and stress-free. I can definitely see myself buying another car from them in the future and would gladly recommend them to others.

I contacted the dealership to see if a specific model was still available. A salesperson returned my request without confirming if the vehicle was still available and just invited me to make an appointment. I live pretty far from the dealership and wanted to confirm it was still in stock before I travelled the distance. Next, they sent me a video of an entirely different unit. After this, I replied that I was no longer interested in doing business with their establishment because I still hadn't gotten my initial question answered and was sent info on a different unit. I bought a unit from a different organization that could answer my questions.

The staff was not very helpful at all. They called me about two times to see was I coming in? I told them the exact time I was coming in and got there at the exact time and they were busy with other customers that made us feel like second class citizens did not like the vehicle and the staff didn’t even do anything to try to show me any other vehicle vehicles we just left disappointed with this dealership

A sales report contacted me within a couple hours of my showing interest. The car however did not have the engine I want. Sales manager called me back the following day to offer me a similar car with the 6 cyl engine. I appreciated the call, but declined due to year of the vehicle.

Good and understand

A most unpleasant experience. I put a deposit on a GTI, managers called me with 2 different stories as to why they can't now sell me the car. Utter BS. They can't even get their stories straight. Misled me, and then took days to refund me my $5000 deposit. Come to find out they sold it to another party. The smiling sales girl (Zobia) just ghosted me and would not call me at all. A all around disgraceful exhibition by this staff and managers, esp Robb...I would avoid this dealership...good day!