Concesionarios de Toyota cercanos (Tustin, CA)

Great. I'll be back

Good

Easy to work with

VERY BAD EXPERIENCE. I drove over 4 hours only to be told upon arrival that the vehicle had already been sold. They offered me a good price on other vehicles. In reality, they were just trying to manipulate the price of a vehicle I was interested in, ultimately trying to sell it for a much higher price than the one they had initially offered. The salesperson was very friendly, but their supervisor or manager treated me as if I didn't understand numbers. It would have been better to simply say that the vehicle was no longer for sale, but even two hours before I arrived, they assured me that they still had it. These practices are very common to attract customers. MUY MALA EXPERIECIA. MANEJE MAS DE 4 HORAS SOLO PARA DECIRME AL LLEGAR QUE EL VEHICULO LO HABIAN VENDIDO. Me ofrecieron darme un buen precio en otros vehiculos . en realidad solo trataron de darle vueltas al precio de un vehiculo que me intereso para al final querer venderlo en un precio mucho mas alto al que lo ofrcian.. e

My contact, Kristine? was excellent and very courteous. I would recommend going to South Coast Toyota to purchase a vehicle. I may still in the market for a new Sienna

Zach was our helpful car dealer and we had a great experience with him. He made the process easy and I was able to leave with the car I wanted.

Excellent Communication and follow-up

Advertised a car, didn’t let us test drive it. Then lied and said it was sold but had others, aka trying to sell a new car which isn’t what we were there for. Car still online showing available

Overall it was a good experience, but there are other improvements that could be made. 1. I was prepared to pay with a cashier's check but you guys ran my credit anyway causing a ding on my credit score. 2. You guys have no information on the type of window tint from the previous owner. This puts me in a bitter situation. Now I have to remove the unknown tint and put in a new tint. There is a chance that I'm removing the same tint that I'm reapplying. All this could be avoided if the dealership collected the tint information from the previous owner. 3. Anna the AI bot was giving me incorrect information. One time, Anna told me that the car is available at the lot and I could come for a test drive. Fortunately, I verified with Ed and it turns out that the car was not on the lot, it was still in the shop. If I didn't verify with Ed, I would have lost a hour commuting for nothing.