Concesionarios de Toyota cercanos (Henrico, VA)

great price

We had a great experienced with Toyota Haley Certified Center because the car was good and staffs were very accomodating.

I would rather get a root canal than ever do business with this dealership. This was my first time trying to buy through a dealership and the experience was a nightmare from start to finish. Getting clear, direct answers about pricing, fees, and financing was like pulling teeth—everything felt vague, deflected, or redirected into more questions instead of straight information. I could never get a clean, transparent out-the-door breakdown without repeated follow-ups, and even then it never felt complete. The whole process felt unnecessarily opaque, and I eventually walked away entirely and bought from a private seller on Craigslist, which was far more straightforward. This experience made it impossible to trust or feel comfortable moving forward with a dealership purchase.

I did not end up purchasing the vehicle I was interested in as we could not agree on a price. The less than desirable part was when a new dealer contacted me with a fairly reasonable OTD price if I could come that day, only to find out that they quoted me the wrong price/vehicle. Thankfully, I did not travel to the site, but instead asked to see the price breakout sheet in my inbox before accepting the offer. There was a $4000 disparity between "here is the OTD price" and "here is the price breakout." It could be chalked up to a simple mistake or it could be a "bait and switch" type tactic. I'd like to assume it was an honest mistake, but one that resulted in no deal. Hopefully your experience is better.

I was online for a week because I totaled my wife"s truck and I needed something fast. I went online and this truck popped up and I drove 3 miles up the street and bought it. Thank you Casey Toyota for such good service. My wife is in love with her new truck