Concesionarios de Toyota cercanos (Dallas, TX)

Good customer service

Great people

I came in to look at a specific vehicle they had gotten that day. I was very communicative with the sales rep as to when I was going to be on my way, when I left & my ETA. We drove over an hour to get there with all of our kids. As soon as we got there they said the car sold 30 seconds ago. This could have been communicated to us before we arrived. We looked at other cars coming in and decided on one based on the fact it was supposed to be here on Wednesday. I was told today they don’t even have an exact date of the cars arrival- after I just made several arrangements to my week for work, appointments, and kids activities. I just find it very unprofessional.

Not applicable

This the second review I’ve done since I bought my car. I mentioned all the people in my first review who help with my purchase, but I did feel the need to say how good Caleb was even after I bought. He helped me set up my service visit and very helpful coordinating a time for me with my schedule. He was flexible to accommodate my needs and was a professional thru and thru. I would recommend this dealership and hold Caleb in high regard.

The staff was great from my salesman Zach to finance Curtis. I called ahead of time on which vehicle I wanted. The car was ready for a test drive. Then, I was ready to purchase. All in all timely manner.

Everyone there was very friendly and generous and very professional

Rachel was great and car was as advertised. Financing took way to long.

From the beginning, the salesman was dishonest—not once, but twice—about the condition of the vehicle. There were existing issues with both the suspension and the engine. On the very first day we drove the vehicle off the lot, it began misfiring, moving very slowly, and making a tapping noise in the engine. The following day, we returned the vehicle to the dealership due to the misfiring and suspension problems. We were initially told the vehicle would be taken to Chevrolet for service; however, that was not true. Instead, the next day, the salesman called my husband and offered $1,500 to repair the suspension. Shortly after, the engine began to show additional problems. On Monday, May 4, 2026, the salesman told my husband to return so they could speak with the manager about either repairing the vehicle or providing additional funds for the repairs. However, when my husband arrived, the salesman spoke to him in a disrespectful manner and changed the plan. Right now, I am pissed off.

Great salesman and smooth process in finance, great experience