Concesionarios de Toyota cercanos (Chester, VA)

We had a great experienced with Toyota Haley Certified Center because the car was good and staffs were very accomodating.

What a disappointment and a waste of time! An hour before my arranged appointment I received an e-mail/text asking me to confirm. When I arrived and saw the vehicle sitting out front I opened the door to take a look. A salesman came by to tell me the vehicle was already sold. I told him, that I had an appointment to take a look at it. He took me inside to meet Madisen whom I had previously spoken with. After a minute or so, she came by to tell me the vehicle had been sold. I asked her why wasn't I told and how is it that an hour earlier I was asked to confirm my appointment. She apologized and started to tell me about another Bronco on the lot that is available. It was very unprofessional not to let me know the vehicle was sold. IDK if this was an internal miscommunication or just an attempt to still get e to come by and try and sell me something else. However, it was very poorly handled and I would not go back to that particular Haley dealer again. Enid O.

Sales staff was friendly, but if your out of town customer with trade , there is no way of putting a hold on car even with a deposit. Vehicle will be sold while your in negotiation. Dont understand that policy.. Had ever intention of purchasing but had no chance. Very disappointing

I was online for a week because I totaled my wife"s truck and I needed something fast. I went online and this truck popped up and I drove 3 miles up the street and bought it. Thank you Casey Toyota for such good service. My wife is in love with her new truck