Concesionarios cercanos (Tacoma, WA)

Third class service. I visited there and really interested in the car but i felt that the manager was not interested to sell that.they gave me wrong trade in value of my car.next day i trade my car with another dealer $4000 extra.bad experience with titus will.

Asked about a used car, I did receive a timely response but after over a week and several emails with the same question and different salespersons, I never did get my answer. Then the car sold.

They never even responded back about a test drive o reached out twice

They were great at Bright Star Motors! Very helpful!

These guys are great. I spent a lot of time at this dealership going back and forth. They gave it to me for a really long test drive. When something was found during the inspection, they split the difference with me. I felt at ease. The dealership says they don't take auction cars. So the one I got was really well kept by its previous owners. It's a family affair: dad and the son work together, along with some other really nice employees. There's no "well, let me talk to the manager" nonsense. I just really feel like if you've got to use one of these smaller lots, you'll save some money, and these guys are decent. I don't think they're out to get anybody.

Lack of communication never got told if I got denied or got approved and when I went in person, I went to go ask if I was able to get approved since I haven’t been able to get contacted. I get there person says that they’re finance department is closed which is weird because other dealerships even the big ones have theirs open Monday through Sunday. Took a test drive in the catalog and when I came back, I told him the things that needed to be fixed before it goes to sale. Otherwise, the price needs to be dropped like the brakes needed to be done. Tire was flat check engine light he looked annoyed when I was telling him about this like he didn’t wanna know anything about it. This is on Sunday 10/25. After I left, he told me that he was in a contact me and see what was gonna happen if I needed to come back the next day an hour later he contacted me saying that I got denied and if anybody texted me or communicating with me and I was like no your email your phone calls nothing. It was not

I had to call them to find out if car was still there. They never contacted me. Car was out for detail also when I called

Best shopping experience. In, test drove, price talk and bought.

no one got back to me