Concesionarios cercanos (San Ramon, CA)

They were great on the phone allowing me to have MB look at the car given I am out of town. they also connected me with transport should I have needed it.

EXCELLENT

The experience with its purchased this car from this dealership was very easy no pressure good experience

The sales rep Matthew Santos was excellent. The only less-optimal part of the purchase was the finance department since they don’t have their own, but have to reach out to the home accounting office for everything. Not a huge deal, but they are a couple hours ahead and every bit of the process took way longer than anything I’ve ever done before. Where I’ve walked in, found a car (already pre-approved through my bank), and driven off less than 2 hrs later…the process here took days. Think I’d just get a cashiers check next time.

So far they carry quality cars and as of yet I have not spoken to dealer, but I have high expectations of their professionalism to expect in our upcoming communications.

Had an appointment, drove and hour to the dealership. When I showed up they said the car was sold the previous day. Understandable, but they could’ve called me to cancel the appointment and not make me drive 2 hours.

Good response time

Answered

Previous rental car from New York to Virginia, Texas then CA. Even certified, wasn't very old but paint showed signs of MANY car washes. I did't want to chance a previous rental from the East Coast. They did not have anything else that was comparable. The salesperson, kept trying to get me to buy anything, which wasn't what I wanted if I was going to buy a car. My last conversation with salesperson was not pleasant and I would not recommend dealing with them for that reason. If they don't have the inventory, they don't have the inventory. I ended up going to a different dealer and buying the car that I wanted. The experience at that dealer was much better. They went above and beyond to get my business. When you're paying for a luxury car and a lot of money, you want what you want. I got the feeling that it was just pushing to buy ANY car. I did have a few conversations w/ salesperson. No point to go in again when everything online, no new inventory, can't sell if they don't have.