Concesionarios cercanos (Roanoke, TX)

I was interested in vehicle but the owner was out of town for weeks. Thus no contact, responses occured in a timely manner.

I was very interested in the truck as it had a hard to find, bulletproof engine in it I did request a few clarifications and additional pictures of the undercarriage as the vehicle had spent some time in the Midwest and they are notorious for using insane amounts of salt to melt the ice on the roads; as well as a video of the vehicle idling with the hood open. The salesman got me the pictures and a lot more, took a full walk around video got down on his hands and knees in his suit several times to video the undercarriage for me. I was very happy. Unfortunately my wife wasn't available to drive down with me. That day and I had to go back out of town for work. When I came back in a week, the truck was sold Unfortunately. I suppose I could have purchased it online without a test drive, but being local, I hated to do that. Anyway, the dealership did great, they weren't pushy, or annoying but did their job very well.

These guys were absolutely the best. They were friendly and thoughtful. GREAT since if humor. Had a great time spending the afternoon shopping for a car.

Awesome the whole way

Thanks soo Mach

Arthur was my sales person. He made everything easy. Was really friendly. He had the car waiting on me when i got there. The whole process took about 2hrs. (I did not have a trade in). He is still very easy to reach even after the sale. Great place to do business.

I highly recommend anyone who is in search of purchasing a vehicle to give Cherati Motors a try. Their product knowledge, transparency and service were second to none. It was a pleasure doing business with them.

Nicholas Harris greeted me at the door and was friendly and knowledgeable about the 2024 Hyundai Tucson Hybrid Limited that I wanted to test drive. After confirming that the internet sales person that I had been emailing was not available, he quickly started the test drive process. Nicholas did an outstanding job showing me the features of the vehicle and made the overall test drive experience wonderful. The issues occurred as we attempted to close a deal. After nearly an hour of negotiating, we arrived at an agreed price that was only $500 less than the asking price. Before signing the deal, I asked if there were two keys. Nicholas confirmed there was only one. I asked for a second key to be included in the deal, a $600 value. The sales manager offered to have a second key made, but returned to the original asking price. They let me walk out of the door over a $600 on a price that was $2,000 over the Kelley Blue Book value. Go elsewhere for a fair deal.

Excellent service and pricing. Also provided guided training on a Tesla since we had not owned before. Purchase Closing was very quick and handled professionally. Also their recommendation to use CUTX allowed us to get a 4.69% rate. We are currently working with them to find and purchase another used car.

Don't waste your time. Lots of undisclosed fees. No transparency and miscommunication of availability of vehicle. Complete waste of time.