Concesionarios de RAM cercanos (West Chicago, IL)

Nice sales person (Tim) not that pushy , good experience!!

Very unorganized process. Multiple people calling, texting, & emailing me for days after I put in one inquiry. Everyone needs to get on the same page.

Hey guys, I usually do just good reviews, but I think this one deserves a sincere and thorough review. First of all, they offer you a trading range, and obviously the range should be respected because that’s the range. If they go to the lower limit of normal, that will be bad. The car should be in a very bad condition. However, to my surprise, he was actually out of range, no, even at the lower limit of normal, when my car is looks like brand new. He has some insignificant scratch on the back door that you can see only if you get too close to the paint. Then the supervisor comes to negotiate like he’s a king, no, say hi, no hello, and gives me a price And walk away to see if I will pay more. The whole process was a nightmare. The supervisor doesn’t have manners, doesn’t have a clue how to deal with customers or do business. My recommendation is:. Never go there. If he acted like that, you can expect anything from this dealership. I would rate the dealership -1.

Drove from Michigan to look at a Jeep, called the day before to Insure that there was nothing wrong with it mechanical issues, body imperfections etc. They assured me everything was in perfect condition. Showed up the following day after a 3 hour drive, took a 5 second walk around and noticed all sorts of imperfections. Paint chips everywhere door dings, the headlight it seemed was possibly being used as a fishbowl. Needless to say was straight up lied to. Proceeded to look at another grand Cherokee they had which was listed at a fair price. Got done with the test drive decided we would be interested in possibly buying, I asked them to give me the full numbers including taxes and fees. They came out with the full rundown which had a 4000 dollar extra charge for all sorts of aftermarket warranty garbage. I told them I did not want any of that. They replied by saying it was a mandatory purchase. Listed price on any used vehicle there is not real expect to add 4000 dollars.

Straight forward dealer. Even though I went a different route this time around, I would absolutely consider working with these guys next time around without hesitation.

Not bad experience

Great sales lady and finance will buy from again in the future.

The staff is very nice and willing to work with you.

I am told that this vehicle is sold yet the listing is still up

Customer Friendly