Concesionarios de RAM cercanos (NJ)

The car was in beautiful shape. It was a very long process for a pretty clear cut deal. Had to wait a long time for the finance mgr. Other than that no complsints

It was good just too late it sold.

Was told to come in and check the vehicle out, the salesman was “getting it ready for me to test drive” drove 35 minutes and the car is up on blocks. No tires on it. He tells me to come back tomorrow, but give him a down payment as a “good faith” payment, and they hold that car for me til I get back there to test drive it the next day. The next day, they sold the car before I got there. How, you ask? Good question. Terrible customer service!

Nobody ever responded back to me

They were very helpful and made the process very simple and quick! Thanks again!

Drove 2 hours to the steelership to find out that the car I went for was sold before I walked in. Communication would have been nice before I made the drive.

This dealer told us the car was available in the morning and we scheduled a test drive for the afternoon. We have 3 kids and we drove separately in two cars since we might have traded in one of them. We drove all the way there (an hour drive) and right as we pulled into their parking lot they told us the car had sold. I understand that these things happen, but this left a very bad taste in our mouth. They could have called us earlier but they wanted to make sure we were still coming in case the other buyer fell through.

I do not recommend purchasing a vehicle from this dealership. I drove an hour and a half with my daughter and spent several hours negotiating what I thought was a fair price. Later, I realized the $200 deduction for the damaged steering wheel cover was never applied, and about a week after the sale I discovered the car needed all new tires. During signing, I was told the car would receive a fresh detail, but when I got in, it was clear no cleaning had been done. I was exhausted from the long day and still had a long drive home, so I didn’t have the energy to insist they fix it. While I take responsibility for not catching everything, a trustworthy dealership should disclose issues upfront—especially safety-related ones. This experience left me feeling taken advantage of, and I will not be recommending this dealership to family or friends.