Concesionarios cercanos (Palm Bay, FL)

Arrived to look at the kist model. Was show a different year model. Wasn't until after the test drive I realized this wasnt the year I showed up for or the price I showed up for. Then high pressure sales tactics to buy something that day at 10-15k above the price of car I originally arrived for.

No body call

Even though we did not reach a deal on this vehicle, SE Honda was very easy to deal with. Responsive, transparent and no pressure

Positives: The dealer was very responsive via email and calls. When I asked about when the car would be available for me to stop by and take a look at, they were very flexible and accommodating. I visited on a Saturday, mid-morning around 11, and they were not very busy, although the only employee there was finishing up with another customer. When he finished with the other customer, he was quick to bring the car out to the front and take it for a test drive. Negatives: The employee on-site the day that I visited did not seem to be interested in actually selling the car because he gave little information on the car and did not ask me really anything about what I was looking for.

This dealer was very helpful and stayed late to finalize the deal. I was just coming in to look but ended up with the car. fail prices good communication.

Awesome experience! Really nice customer service!

The sales rep was new, but he tried his best to offer good service. After all, he wanted the sale. I was however, not pleased with my shopping experience at Boniface-Hiers Kia. I arrived to find a certified pre-owned vehicle that had bald tires and was not clean, although I made an appointment to come in and test drive the vehicle. The previous owner's information was not deleted from the infotainment system, and I found the broken tip of a USB cable in the third row outlet. The detailing work was poorly executed. Two days after purchasing a CPO vehicle, I had a weak battery that had to be replaced. Why wasn't the battery tested and replaced before the vehicle was delivered to me? I had to ask for the second key fob, that was missing (this was later mailed to me). I was not given all the paperwork at the end of the transaction. No copy of the carfax was provided, or the CPO certification, etc. The overall process was way longer than it needed to be. An overall poor experience.