Concesionarios cercanos (Pacific Grove, CA)

Not transparent. Didn’t explain unnecessary add-ons. Ran credit without asking or letting me know they were doing so. Vague estimate. Only focused on having me sign deal. Not helpful. Sneaky and reluctant to explain/help.

I inquired about a vehicle and immediately received a call from a salesperson who said he would try to make the deal work, although there was a small issue on my end. After that initial call, I followed up by text asking for an update on the status of the process, but I did not receive a response for three days. When he finally called back, he told me we had been approved for the loan and asked if I still wanted the car. I said yes, and he told me he would call me back if they needed anything else from us. After that conversation, he never responded to my texts or calls again. This happened on a Saturday. Two days later, I received a notification from CarGurus that the vehicle I had inquired about had already been sold. The lack of communication throughout the process was extremely frustrating and ultimately made the entire experience feel like a waste of time. It also gave the impression that my business was not valued. Based on this experience, I wouldn't recommend this dealership.

Very helpful and polite

Dealer responded

Very smooth purchase. Great price too !! I love my new RAM 2500 !!

I went to test drive a car that has been on their lot for a long time. The car was great, and I was ready to purchase. I didn’t because they were trying to make up their loss on the price drop with $4,000 in after market charges. I went to another dealership the next day and got a car with the same year, less miles and for the price I was looking for!

Made buying this vehicle super simple and sale free. Would recommend them to anyone

Very responsive. This turned out to be not the car for me, but the salesperson (Conor) was responsive, informative and followed up appropriately.

Friendly and good service