Concesionarios cercanos (Oak Park, IL)

Salesman Rodney is a great guy and he is a very good and trustworthy person he is very detailed and knowledgeable about all the things that I need to know about this vehicle on my search Thank you so much Rodney I appreciate you

They contacted me. We talked over the phone and I rarely trying to get this vehicle in. They’re waiting on me.

Very bad customer service. And management is horrible. Tell you one thing than come back and say another. Do not truest these guys

The car was great, but we wanted a sun/moon roof. Tim has been in contact since then helping to find the car we want.

Boss man was awesome and understanding, and the sales representative JD was a great salesman and very personable, I was satisfied enough to continue doing business with them in the future.

Terrible dealership , asked for price of vehicle 3 times nothing was given to us , low balled us for our trade in. Test drove the car and sales person did not go over anything the car offered. Also seemed as if the sales person was closing a sale and trying to finish that while trying to deal with us. Just an overall bad experience, not personable

Experiencing over all was good, price you just have to know how to negotiate. Know what you doing and what you want.

I'll preface this by saying I've submitted a complaint to BBB and it has been accepted - awaiting a response from the dealership. I had been in contact with this dealership for a few days, we agreed on a price and set an appointment to come purchase the vehicle. After they instructed me to get a certified check from my bank, I get back from getting it for the amount agreed upon and I get a call saying that they had sold the car out from under me. They claimed that it's "first come first served." This was NEVER communicated to me. Had I known that, I might have made other arrangements to drive the three hours sooner for this vehicle. I would assume when you agree to a price and set a specification appointment and am told "We will be eagerly awaiting your arrival Saturday at 9am!" then there is at least an agreement to hold, especially since the appointment was for tomorrow morning, right when they open. Very poor way to treat people, let alone customers.

Sales representative was very polite, Communication was very good, the sale representative wasn't pushing to sale me the vehicle. Wich I appreciate very much during my shopping experience