Concesionarios cercanos (New Roads, LA)

I recently found a low mileage 21 Chrysler Pacifica on their website with a great price hoping it was a wheelchair accessible van (the listing had no pictures of it yet) I inquired about it through email because being a C4-5 quadriplegic it’s hard to hold onto a cell phone. Frank responded to my email promptly, saying he would find out the information I needed. After a few emails back and forth. It turns out it was a wheelchair accessible van but it already had been spoken for by someone else, Frank was willing to help me find another wheelchair van but I declined his offer only because the wheelchair van that was on there website fit into my budget perfectly. Like I said, I only dealt with Frank through email, but I have no doubt if I showed up in person he would have treated me the same way. I appreciate Franks patience with me and definitely would do business with him in the future if the situation presents itself again.

I was in the process of financing through my bank. My bank were communicating directly through the dealership gotten a message from the dealership that Wednesday that everything was in motion with my financial institution that they were mailing me a cashiers check. Friday got a email that the card had been sold. I reached out to the salesman he informed me that yes the vehicle had been sold because I didn’t put down a deposit when no one ever said anything to me about a deposit. How are you supposed to put down a deposit when im clearly going through my bank. Very unprofessional and not how you conduct business I would purchase from this dealer.

I contacted the vendor through CarGrus and heard nothing. I searched online and found a phone number and contacted that way. Salesman asked me to send pictures of my vehicle for a trade in amount. Never heard back. The next day made calls but no one called me back. The following day I got a text but not much information. I really liked the vehicle that they had but decided to move on. When a dealer starts sloppy it seldom gets any better. I bought a vehicle from another dealer later that week.

Vehicle sold but was still on website from a purchase a few days before. Otherwise staff was responsive and professional

I would buy again. Abe was great.

Turbo Motors went above and beyond to make sure I was able to purchase the vehicle I wanted. I will be sending my family and friends there whenever they are ready to get their next vehicle.

Knowledgeable, very kind.