Concesionarios cercanos (Mount Olive, AL)

I contacted them they were quick with response even got me approved, scheduled a time for test drive , got to the dealership, I wasn’t approved for the truck I wanted and showed me the truck I was approved for which was not the truck I drove an hour to see and work out a deal, a simple conversation telling me that I wasn’t approved for the truck I wanted instead of trying to bait and switch me by withholding information made me feel like I was intentionally lied to and attempted to manipulate me into a vehicle I didn’t , on top of the that the truck they showed me the rear doors wouldn’t even open lol overall I feel like I was lied to they chose to not be up front about the situation

Mo and Jay were awesome and super easy to work with. They’re extremely knowledgeable on their cars and very accommodating.

Answered all my questions 5 star ⭐⭐⭐⭐⭐

Very friendly and helpful answered every question I asked

I reached out to Serra VW in March 2026 to inquire about a vehicle I saw on CarGuru’s. I was bounced around a few times, initially told the dealers price on CarGuru’s would be honored, and then told that had been a mistake and the vehicle now required specialized packages and didn’t have any discounts. I was just trying to buy a car at the price I saw and walked away feeling like I had upset them by even inquiring.

Salesperson was helpful and prompt with communication. Buying process was good. The clean up process of the truck wasn't as good as it should have been. No reflection on the salesperson but the truck should have been cleaned with more detail.

The sales person was very helpful and very polite and worked hard to get the deal that I ask for and everything went well

Fabulous. Miguel and “Shake” ( I am not sure how to properly spell this!) were wonderful. Very helpful with financing and great communication. Helpful without being pushy!