Concesionarios de Mazda cercanos (MD)

The overall experience buying the Tucson was fine. Price was 4k higher than advertised, but doable. By far, my biggest complaint was after the sale when attempting to get documents to transfer the BlueLink, which to date has not happened. Dealers, your relationship with your customers does not stop after the vehicle leaves the lot.

The general manager and two sales associates contacted me in response to my interest. Everybody was enthusiastic and wanting so much to be helpful. I made an appointment to check out the Miata on offer. I drove 38 miles to the dealership which had advertised a red soft top convertible. When I arrived it turned out to be a gray hardtop convertible. A classic bait-and-switch? Perhaps. The sales associate’s reaction was a shrug and a mumbled apology. I left the general manager a VM but never heard from him again. The next day the dealer’s website had been changed to show a gray hardtop for sale. I’ve deleted Heritage Mazda of Catonsville from my used Miata search file.

Great experience! Responded quickly and answered all my questions. Drove there the next day and bought the vehicle. Thank you, Paulette.

My experience was good I think the car is way overpriced though for the year.

Great experience

Staff was amazing. Steve was so helpful. He kept me company while we waited for paperwork. He helped get personal belongings out of my old car. He even opened the garage so i wouldnt have empty my old car in the rain. Everyone was so amazing and kind and very helpful. I would recommend this dealership to everyone. It was worth the almost 2 hour drive from me. I would go back.

I brought a new Sportage

Had a great experience, and will purchase from them again in the future.

The experience with the staff was excellent from sales team to the finance people. Special thanks to Chris who actually drove the car to me a few hundred miles away but above all the professionalism the courtesy.

Excellent experience. Two hour drive to get there, and as we left 2 dogs at home, asked to expedite the process as much as possible. They certainly did that and allowed us to defer signing most of the papers when we got the car. As my wife was hit by a reckless driver and rolled 3 1/2 times, she still is not driving and recovering , so they gracefully accommodated my request to deliver the car to us. We were not charged for that. Car was immaculate, as advertised, and everything we wanted. Longest, and best test drive I have ever doneWe were able to sign the rest of the papers in our house when it was delivered. Salesman was very helpful when we were at the dealership, and when he delivered the car. Answered all of my questions, and provided videos on some items.