Concesionarios de Mazda cercanos (Lowell, MA)

Very happy with our purchase

Responded right away and was super helpful with options. Very patient without being overly persistent. I ended up buying a car!

I made an appointment online for a test drive. Got a confirmation for the test drive, and then got a confirmation the day before for the test drive. I showed up early for the appointment. Talked to the front desk. Hung around for about 30 mins. only to be told “The car was sold to another dealership the day prior.” I doubt they realized that I could hear them when the receptionist was asking all the sales and finance employees where the keys for the car were, and if it was sold. Everyone responded with “no it hasn’t been sold.” or “I don’t know where the keys are.” This was obviously a very bad “bait and switch”, that completely wasted my time. I would have appreciated the honesty if the vehicle was not available, but to get my hopes up, and waste my morning. Great job!

This dealership is off the beaten path, but absolutely worth visiting! Our salesman, Nick, was very responsive, transparent, knowledgeable and most importantly, spent time with us to help us become familiar with our new purchase. We were never rushed and Nick made absolutely sure that all of our questions and needs were met. Can purchasing a new car be a pleasant experience? Yes! With Nick at North End Mazda it will be a positive AND pleasant experience!! If you interested in purchasing a Mazda make absolutely sure you visit Nick at North End Mazda!!

Incredible performance

Very good.

Went bad right from the start. Rude salesman named Tony didn't even have the common courtesy to introduce himself and shake my hand. He was though very impressed with himself and kept giving me his unimpressive resume. Should've left right there. Used 2008 Tacoma had not been gone thru by the shop so they had no idea what issue's the truck had. It did look super cherry and only had 46K miles on it. My over aggressive and pushy salesman tried all the usual used car salesman lines and tricks on me trying to pressure me into buying it. The office manager came by noticing how disgusted I was with the salesman's pressure tactics and rudeness. I asked her for another salesman which she agreed to. I agreed with her to purchase the truck on condition of a maintenance inspection. Upon inspection, the truck was a disaster needing immense amounts of drivetrain work. That ended that. Learned the lesson of leaving right away when my instincts tell me the place and people are no good.

Dealer reached out to let me know their availability to schedule a test drive and asked if there is anything I needed. Very attentive