Concesionarios de Mazda cercanos (Everett, WA)

They are very prompt and courteous. Still working with them on a deal.

I liked that they were quick to communicate over email and text. Ty

We drove all the way to Kirkland from Yakima to see the truck that I had talked to salesman about the afternoon before. We arrived and waited to see him as he was on a call. We went out side to walk around. He came out later and told us that someone had put a deposit on it later in the day that I had called. WE did not get a call to inform us before we went. He said it wasn't a done deal yet. The person was to come in to finalize the deal. He then said we could wait,it may not go through. So we walked around the Toyota lot next door to kill a lot of time. We found a Toyota that we liked and were in the process of buying it when your sales man called to say that the Nissan had sold, but in the process the truck was in a fender bender. We are happy with the truck we did get, but not get with you.

Amazing, experienced and honest team, we bought a great car there!

I messaged the dealership the first day the truck was listed on CarGurus. I got spammed by an AI Chatbot initially and for the duration of the week (to me the use of a chat bot is a deeply impersonal customer service tactic ) Then was texted by a very helpful staffer named Ella. We were in communication all week long waiting for the service and maintenance department to finish their checks on the vehicle. The vehicle was initially listed at 24,900, but then I noted they increased the price to 26,100. When I inquired if the original price would be honored, I got radio silence, the next text I got stated the truck had been sold. Early on, I offered to put a deposit down as I live 80 miles from the dealership and could not get there at the drop of a hat and was told this was not possible. The Almighty dollar wins again over building lasting relationships. Will definitely avoid doing business with Dwayne Lane in the future.