Concesionarios de Mazda cercanos (Aberdeen, MD)

Did not clean the inside of the car before I finished signing papers. Scratches and stains on the outside of car that were documented. I had a good experience, but I did not like how I received the car. Nothing in the car was cleaned. I don’t know if it was due to it snowing, but that is unacceptable. I spend all the money to receive a dirty car. Overall, I have the car that I wanted, just not in the condition I wanted.

I had a great experience reaching out to Hyundai of Dundalk about the 2019 Jeep Cherokee Latitude 4WD. The team was very responsive and professional, and they answered my questions clearly and quickly. It’s always refreshing when a dealership communicates well and treats your time with respect. Everything about the vehicle matched the listing, and the staff were friendly and straightforward when providing details. They were easy to talk to and made the whole interaction feel comfortable instead of pressured, which is something I really appreciate when dealing with dealerships. After my experience, I was honestly a little surprised to see some negative reviews online. Based on how helpful and professional the team was with me, it didn’t match what I experienced at all. For anyone considering working with them, I’d recommend reaching out yourself and giving them a chance. My interaction with them was smooth, transparent, and very positive. Thank me later!

Great experience! Responded quickly and answered all my questions. Drove there the next day and bought the vehicle. Thank you, Paulette.

The buying process was smooth with no hassle.

The vehicle description doesn't include the fact that the vehicle needs a $2,200 battery. The general manager talked me to as I was beneath him. That's probably why they have had the vehicle for 1369 days (3.7 years).

The general manager and two sales associates contacted me in response to my interest. Everybody was enthusiastic and wanting so much to be helpful. I made an appointment to check out the Miata on offer. I drove 38 miles to the dealership which had advertised a red soft top convertible. When I arrived it turned out to be a gray hardtop convertible. A classic bait-and-switch? Perhaps. The sales associate’s reaction was a shrug and a mumbled apology. I left the general manager a VM but never heard from him again. The next day the dealer’s website had been changed to show a gray hardtop for sale. I’ve deleted Heritage Mazda of Catonsville from my used Miata search file.

Very courteous and helpful. Was not the right car for me.

Dealership was very professional, made car buying process easy and stress free.